Service Manager - Specialist Supported Living
Service Manager - Specialist Supported Living

Service Manager - Specialist Supported Living

Nantwich Full-Time 30000 - 37000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to provide exceptional support for individuals with disabilities and mental health needs.
  • Company: Eden Futures is dedicated to delivering high-quality care for those with learning or physical disabilities.
  • Benefits: Enjoy a competitive salary, generous holiday, training opportunities, and health perks.
  • Why this job: Make a real difference in people's lives while growing your career in a supportive environment.
  • Qualifications: Must have supervisory skills and Level 2 qualification in Health and Social Care; experience preferred.
  • Other info: This role includes a free DBS check and eligibility for a £500 referral bonus.

The predicted salary is between 30000 - 37000 £ per year.

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

We are Eden Futures. We deliver exceptional support to people diagnosed with a learning or physical disability, acquired brain injury, autism, or a mental illness. We are looking to recruit a Service Manager within our Specialist Supported Living Services based in Nantwich. The Service Manager will be responsible for providing clear and structured day-to-day leadership and support to the local team to ensure the highest quality of service is delivered.

The successful candidate will be required to undergo an Enhanced DBS check prior to employment.

Benefits for Service Manager Include:

  • Basic salary of £33,250
  • Take your Birthday off plus 25 days holiday
  • Free DBS Check
  • Continuous Learning & Development opportunities, including bespoke training, Apprenticeships in Health & Social Care, and Business and Leadership & Management
  • Opportunities to develop through Eden's Aspire programmes, such as our Leadership Development Programme
  • Health Cash Back and Pension Scheme
  • Eligible for a £500 bonus through our referral scheme (unlimited referrals)
  • Enhanced pay for maternity or paternity leave
  • Blue Light Discount Scheme
  • Eligibility for COSTCO membership

Main Responsibilities:

  • Be vigilant and proactive in reporting safeguarding concerns about vulnerable individuals in your care.
  • Assist in seeking out new opportunities for growth and development of the service while safeguarding the company's values and culture.
  • Ensure all new team members are recruited appropriately and analyze initial training and development needs.
  • Collaborate with the training team to ensure staff receive proper training.
  • Participate in the recruitment and selection process for new staff, including interviews.
  • Lead staff to enable service users to live fulfilling lives based on their needs and aspirations.
  • Attend interviews for new care packages with the senior management team.
  • Ensure risk assessments are in place and implemented to safeguard service users.
  • Implement induction and assessment programs for new service users.
  • Promote a person-centred, needs-led approach to service delivery, aligning with Eden's philosophy, values, policies, and procedures.
  • Understand the business implications related to commissioning, audits, and inspections (e.g., CQC).
  • Maintain a professional image of the service and company.
  • Establish and maintain positive relationships with stakeholders such as Adult Social Care & Health, CCGs, etc.
  • Ensure effective communication within the service and with external agencies, service users, and their support networks.
  • Work collaboratively with external training providers and agencies (e.g., NAS, SaLT, psychology services).

The Ideal Candidate:

  • Strong supervisory skills with the ability to support and develop a team.
  • Qualified to at least Level 2 in Health and Social Care.
  • Previous experience in Supported Living or Residential services is preferred.
  • Experience working with adults with Learning Disabilities or Mental Health conditions is advantageous.
  • Willingness to undertake further training, such as Health and Social Care Level 3 or 4, and Diploma in Management Level 5 if applicable.
  • Ability to work effectively in a fast-paced, demanding environment.

Service Manager - Specialist Supported Living employer: Eden Futures

Eden Futures is an exceptional employer dedicated to providing high-quality support for individuals with disabilities, located in the vibrant community of Nantwich. We offer a supportive work culture that prioritises continuous learning and development, with tailored training programmes and leadership opportunities to help you grow in your career. Enjoy generous benefits including a competitive salary, additional leave for your birthday, and a range of health and wellness perks, making Eden Futures a rewarding place to work for those passionate about making a difference.
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Contact Detail:

Eden Futures Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager - Specialist Supported Living

✨Tip Number 1

Familiarise yourself with the specific needs of individuals with learning disabilities and mental health conditions. Understanding these challenges will help you demonstrate your commitment to person-centred care during interviews.

✨Tip Number 2

Network with professionals in the health and social care sector, especially those who have experience in supported living services. This can provide you with valuable insights and potentially lead to referrals or recommendations.

✨Tip Number 3

Research Eden Futures and their values thoroughly. Being able to articulate how your personal values align with theirs can set you apart as a candidate who truly understands the company culture.

✨Tip Number 4

Prepare to discuss your supervisory skills and experiences in detail. Think of specific examples where you've successfully led a team or managed challenging situations, as this will showcase your leadership capabilities.

We think you need these skills to ace Service Manager - Specialist Supported Living

Leadership Skills
Supervisory Skills
Safeguarding Knowledge
Person-Centred Care Approach
Risk Assessment
Training and Development
Recruitment and Selection
Communication Skills
Collaboration with External Agencies
Understanding of CQC Regulations
Analytical Skills
Problem-Solving Skills
Adaptability
Experience with Learning Disabilities
Experience with Mental Health Conditions

Some tips for your application 🫡

Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Manager position. Tailor your application to highlight how your skills and experiences align with these specific needs.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in supported living or residential services, particularly working with adults with learning disabilities or mental health conditions. Use specific examples to demonstrate your supervisory skills and ability to lead a team.

Showcase Your Qualifications: Make sure to mention your qualifications, especially if you have Level 2 in Health and Social Care or higher. If you're willing to undertake further training, such as Level 3 or 4, include this in your application to show your commitment to professional development.

Personalise Your Cover Letter: Craft a personalised cover letter that reflects your passion for supporting vulnerable individuals and your alignment with Eden Futures' values. Mention why you are interested in this specific role and how you can contribute to the team's success.

How to prepare for a job interview at Eden Futures

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Service Manager in Specialist Supported Living. Familiarise yourself with the key duties, such as safeguarding vulnerable individuals and leading a team, so you can discuss how your experience aligns with these requirements.

✨Showcase Your Leadership Skills

Prepare examples that demonstrate your supervisory skills and ability to support and develop a team. Think about specific situations where you've successfully led a team or managed challenges, as this will highlight your suitability for the role.

✨Emphasise Person-Centred Care

Be ready to discuss your approach to person-centred care and how you would implement this philosophy in your work. Share any relevant experiences where you've tailored support to meet individual needs, as this is crucial for the role.

✨Prepare Questions

Have a few thoughtful questions prepared to ask the interviewers. This could include inquiries about the company's values, training opportunities, or how they measure success in the role. It shows your genuine interest in the position and helps you assess if it's the right fit for you.

Service Manager - Specialist Supported Living
Eden Futures
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