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For Companies At a Glance
- Tasks: Engage customers, exceed sales goals, and maintain store standards.
- Company: Join PUMA, a global leader in sportswear with a vibrant team culture.
- Benefits: Enjoy flexible hours, training opportunities, and a supportive work environment.
- Why this job: Be part of a dynamic team that values individuality and teamwork while making an impact.
- Qualifications: Experience in retail and customer service; strong communication skills required.
- Other info: Must be available for non-traditional hours, including weekends and holidays.
SPEED & SPIRIT is what we look for in our candidates, defined by some simple values that inspire us to BE DRIVEN in our performance, BE VIBRANT in our sporting legacy, BE TOGETHER in our team spirit, and BE YOU to let our individual talent and experience shine.
Your Talent:
- Experience in a focused, customer service oriented retail environment with results driven track record
- Proven ability to exceed sales goals
- Demonstrated ability to provide high levels of customer service
- Ability to reason through complex issues
- Demonstrates effective communication
- Ability to present information to large groups
Your Mission:
- Accountable for ensuring individual performance consistently achieves or exceeds sales, KPIs and profitability goals through the effective servicing of customers.
- Provide consistently high standards of customer experience within the Store in accordance with PUMA’s Brand Values and service standards.
- Successfully complete all training programs (required per the Role), both Domestic and Global to drive results within the store.
- Attend and participate in Loss Prevention education, training and awareness programs.
- Responsible for Loss Prevention and Operational compliance within store.
- Communicate merchandise opportunities to Store Management team.
- Participate in new store openings and/or store closings; travel may be required.
- Responsible for execution and processing of both incoming and outgoing merchandise.
- Accountable for ensuring execution and maintenance of all Visual guideline as well as guaranteeing the visual presentation of the Store always meets or exceeds PUMA standards.
- Maintain physical condition of Store according to relevant guidelines and communicate maintenance needs to Store Management in a timely manner.
- Required to comply with all Policies & Procedures, operational core competencies and key accountabilities.
- Abide by all requirements necessary to maintain a safe and compliant working and shopping environment; required to report all instances when this is not achieved to a member of the management team.
- Required to work non-traditional hours; weekends, evenings, holidays; overtime may be required in this position.
PUMA provides equal opportunities for all job applicants, regardless of race, color, religion, national origin, sex, gender identity or expression, sexual orientation, age, or disability. Equality for all is one of the core principles at PUMA and we do not tolerate any form of harassment or discrimination.
Retail Sales Associate - 24 Hours Retail Stores York, United Kingdom employer: PUMA Gruppe
Contact Detail:
PUMA Gruppe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Sales Associate - 24 Hours Retail Stores York, United Kingdom
✨Tip Number 1
Familiarise yourself with PUMA's brand values and mission. Understanding their focus on performance, teamwork, and individuality will help you align your responses during interviews and demonstrate that you're a good cultural fit.
✨Tip Number 2
Prepare to discuss specific examples from your past retail experience where you've exceeded sales goals or provided exceptional customer service. This will showcase your results-driven mindset and ability to thrive in a customer-oriented environment.
✨Tip Number 3
Practice your communication skills, especially in presenting information clearly and confidently. You may be asked to demonstrate this ability during group discussions or role-play scenarios in the interview process.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours, as the role requires non-traditional hours. Showing your willingness to adapt will reflect positively on your commitment to the position.
We think you need these skills to ace Retail Sales Associate - 24 Hours Retail Stores York, United Kingdom
Some tips for your application 🫡
Understand the Brand Values: Familiarise yourself with PUMA's core values: BE DRIVEN, BE VIBRANT, BE TOGETHER, and BE YOU. Reflect these values in your application to show that you align with their culture.
Highlight Relevant Experience: Emphasise your experience in customer service and retail environments. Provide specific examples of how you've exceeded sales goals or delivered exceptional customer service.
Tailor Your CV: Customise your CV to highlight skills that match the job description, such as effective communication and teamwork. Use keywords from the job listing to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your understanding of the retail environment. Mention your ability to work flexible hours and your commitment to maintaining high standards.
How to prepare for a job interview at PUMA Gruppe
✨Show Your Customer Service Skills
Since the role is heavily focused on customer service, be prepared to share specific examples of how you've provided excellent service in previous roles. Highlight any experiences where you exceeded customer expectations or resolved complex issues.
✨Demonstrate Your Sales Achievements
PUMA values a results-driven mindset, so come ready to discuss your past sales achievements. Use quantifiable metrics to illustrate how you met or exceeded sales goals, and be ready to explain the strategies you used to achieve those results.
✨Emphasise Team Spirit
PUMA places a strong emphasis on teamwork. Be sure to convey your ability to work collaboratively with others. Share examples of how you've contributed to a positive team environment and how you can bring that spirit to PUMA.
✨Prepare for Operational Questions
Since the role involves compliance with operational standards, be ready to discuss your understanding of loss prevention and store operations. Familiarise yourself with common retail procedures and be prepared to answer questions about how you would handle various operational scenarios.
