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- Tasks: Lead the leisure team, manage staff rotas, and ensure pool safety.
- Company: Join Hoburne, a vibrant company dedicated to leisure and customer service.
- Benefits: Enjoy competitive pay, discounts, free golf membership, and 33 days holiday.
- Why this job: Be part of a fun team, make a difference, and enjoy a dynamic work environment.
- Qualifications: Must have NPLQ or STA qualification and 2 years poolside experience.
- Other info: Flexible hours required, including weekends and bank holidays.
The predicted salary is between 24000 - 36000 £ per year.
We would love you to join our team if you have the skills and attributes we are looking for as our Leisure Team Supervisor. The successful candidate will benefit from:
- Competitive pay
- Hoburne benefits platform
- Hoburne Team Card which includes 50% off Food and Drink
- Free membership at Hoburne Golf Parks
- Discounts on holidays
- Access to our leisure facilities on all our parks
- Enhanced Parental leave (T & C’s apply)
- 33 working days holiday (pro-rata for part-time)
- Access to our Employee Assistance Programme (EAP)
Must hold a NPLQ or STA qualification & have at least 2 years’ experience working on poolside.
Key responsibilities include:
- Managing weekly staff rotas
- Ensuring the display of weekly events / function posters
- Maintaining levels of hygiene in the swimming pool area, surrounds and plant rooms to a high standard
- Supervising and controlling bathing sessions
- Ensuring the safety of swimming pool users and co-workers always and any equipment being used
- Assisting in the setting up and removal of all equipment required for events involved within the swimming pool or surrounding area when required.
The successful candidate will:
- Hold Level 3 Pool Plant Operations Qualification (Desirable)
- Hold a NPLQ or STA qualification & have at least 2 years’ experience working on poolside
- Be committed to exemplary customer service
- Be a great communicator with both external and internal customers
- Have a flexible attitude with regards to working hours, because this role will include weekends, bank holidays, and evenings.
The nature of our business necessitates that the successful applicant will be required to work some evenings, weekends and Bank Holidays. If you have the qualifications, experience, skills and attributes we are looking for, please apply.
The Hoburne Group is committed to promoting equal opportunities in employment. Job applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation (Protected Characteristics). A copy of The Hoburne Group Equal Opportunities and Diversity Policy is available on request.
Leisure Team Supervisor - Hoburne Devon Bay employer: Hoburne Ltd
Contact Detail:
Hoburne Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Leisure Team Supervisor - Hoburne Devon Bay
✨Tip Number 1
Familiarise yourself with the specific qualifications required for the Leisure Team Supervisor role, especially the NPLQ or STA qualification. Make sure you can confidently discuss your experience and how it aligns with the responsibilities outlined in the job description.
✨Tip Number 2
Highlight your customer service skills during any interactions with the hiring team. Since this role emphasises exemplary customer service, be prepared to share examples of how you've successfully managed customer interactions in previous positions.
✨Tip Number 3
Demonstrate your flexibility regarding working hours. Given that the role requires availability on weekends and bank holidays, be ready to discuss your willingness to adapt your schedule to meet the needs of the team.
✨Tip Number 4
Research Hoburne Devon Bay and its leisure facilities. Understanding the company culture and values will help you tailor your conversation and show genuine interest in being part of their team.
We think you need these skills to ace Leisure Team Supervisor - Hoburne Devon Bay
Some tips for your application 🫡
Highlight Relevant Qualifications: Make sure to clearly mention your NPLQ or STA qualification and any other relevant certifications, such as the Level 3 Pool Plant Operations Qualification. This will show that you meet the essential requirements for the role.
Showcase Your Experience: Detail your experience working poolside, especially the two years required. Include specific examples of your responsibilities and achievements in previous roles to demonstrate your capability.
Emphasise Customer Service Skills: Since exemplary customer service is a key requirement, provide examples of how you've successfully interacted with customers in past positions. Highlight your communication skills and ability to handle various situations.
Tailor Your Application: Customise your CV and cover letter to reflect the specific responsibilities and attributes mentioned in the job description. Use keywords from the listing to ensure your application stands out to the hiring team.
How to prepare for a job interview at Hoburne Ltd
✨Showcase Your Qualifications
Make sure to highlight your NPLQ or STA qualification and any relevant certifications during the interview. Discuss your experience working poolside, as this is crucial for the role.
✨Demonstrate Customer Service Skills
Prepare examples of how you've provided exemplary customer service in previous roles. The interviewer will be looking for your ability to communicate effectively with both customers and team members.
✨Discuss Flexibility
Since the role requires working evenings, weekends, and bank holidays, be ready to discuss your availability and willingness to work flexible hours. This shows your commitment to the job.
✨Emphasise Team Management Experience
Talk about your experience managing staff rotas and supervising teams. Provide specific examples of how you've successfully led a team in a leisure or similar environment.
