At a Glance
- Tasks: Lead daily operations at the iconic Design Museum, ensuring top-notch food and service.
- Company: Join Restaurant Associates, part of Compass Group UK&I, known for exceptional hospitality.
- Benefits: Enjoy free meals, travel discounts, wellness classes, and a contributory pension scheme.
- Why this job: Make a lasting impact in a creative environment while developing your leadership skills.
- Qualifications: Experience in senior management within hospitality, strong financial skills, and a passion for food.
- Other info: Embrace a culture that celebrates diversity and empowers you to thrive.
The predicted salary is between 42000 - 60000 £ per year.
Location: The Design Museum, London
Contract Type: Full-Time
Are you ready to lead at one of London’s most iconic cultural institutions? We’re seeking a driven and people-focused General Manager to oversee the catering and hospitality operation at the world-renowned Design Museum. This is a fantastic opportunity to make a lasting impact in a creative and high-profile environment.
This is more than just a job – it’s a chance to bring your passion for food, service, and leadership to a space that champions innovation, design, and culture.
Why Join Us?
At Restaurant Associates, we believe in celebrating individuality and nurturing talent. As General Manager, you’ll be supported by an experienced senior leadership team and have the autonomy to shape an exceptional hospitality experience.
We offer a competitive benefits package, including:
- Free meals on duty
- Exclusive travel discounts
- Access to wellness, mindfulness, and fitness classes
- Digital GP services for you and your family
- Up to 44% off cinema tickets
- Contributory pension scheme
- Career Pathways and MyLearning development programmes
Your Key Responsibilities
- Lead day-to-day operations across restaurant, cafe, events, and hospitality
- Deliver consistently high-quality food and service in line with client expectations
- Build and nurture client relationships within a prestigious venue
- Inspire, manage, and develop a multi-disciplinary team
- Ensure compliance with health & safety and company policies
- Drive commercial performance and revenue in line with targets
- Implement promotional and marketing strategies to boost footfall and sales
Who We’re Looking For
- Proven experience in a senior management role in hospitality, catering, or retail
- Strong financial acumen and ability to manage budgets and performance
- Inspirational leadership style and a track record of developing high-performing teams
- A passion for food, hospitality, and creating memorable guest experiences
- Excellent communication, organisational, and IT skills
- A positive, hands-on approach with a flair for innovation and attention to detail
Part of Compass Group UK&I, Restaurant Associates provides brilliant hospitality through our food, drink and services. We work with our partners and collaborate with our clients to achieve great things together.
Every day, our teams of passionate hospitality professionals strive for excellence in delivering employee dining and hospitality to some of the UK's leading workplaces as well as inspiring exceptional experiences in iconic cultural and heritage destinations.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
General Manager NEW RA Venues Posted today £53,052.30 per year London Operations employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager NEW RA Venues Posted today £53,052.30 per year London Operations
✨Tip Number 1
Familiarise yourself with The Design Museum and its unique offerings. Understanding the venue's ethos and how it integrates food and culture will help you articulate your vision for enhancing the guest experience during interviews.
✨Tip Number 2
Network with professionals in the hospitality industry, especially those who have experience in high-profile venues. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully developed teams in previous roles. Be ready to share specific examples of how you've inspired and motivated staff to achieve exceptional service standards.
✨Tip Number 4
Research current trends in hospitality and catering, particularly in cultural institutions. Being knowledgeable about innovative practices and customer engagement strategies will demonstrate your commitment to excellence in the role.
We think you need these skills to ace General Manager NEW RA Venues Posted today £53,052.30 per year London Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and management. Focus on your achievements in previous roles, especially those that demonstrate your leadership skills and ability to drive commercial performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for food and hospitality. Mention specific examples of how you've successfully managed teams and improved service quality in past positions, aligning your experiences with the responsibilities outlined in the job description.
Highlight Financial Acumen: Since the role requires strong financial management skills, include any relevant experience you have with budgeting, managing costs, or driving revenue growth. Use quantifiable results to illustrate your impact in previous roles.
Showcase Leadership Style: In your application, emphasise your leadership style and how it has contributed to developing high-performing teams. Provide examples of how you've inspired and motivated staff, as well as any training or development initiatives you've implemented.
How to prepare for a job interview at Chartwells Independent
✨Showcase Your Leadership Skills
As a General Manager, your leadership style is crucial. Be prepared to discuss specific examples of how you've inspired and developed teams in previous roles. Highlight your ability to motivate staff and create a positive work environment.
✨Demonstrate Financial Acumen
Since the role requires strong financial management, come equipped with examples of how you've successfully managed budgets and driven revenue growth. Be ready to discuss your approach to financial planning and performance monitoring.
✨Passion for Hospitality
Express your genuine passion for food and hospitality during the interview. Share stories that illustrate your commitment to creating memorable guest experiences and how you’ve implemented innovative ideas in past positions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making abilities. Think about challenges you've faced in previous roles and how you overcame them, particularly in high-pressure situations.