General Manager, Fleet & Business

At JLR, we are on a continual journey to reimagine the future of modern luxury, and we want you to be part of it. Through our exquisite and timeless house of brands - Range Rover, Defender, Discovery and Jaguar - we are defining a new approach to sustainability and providing exceptional experiences. As a leader here, you have the opportunity to influence the way we think, providing your unique insight and vision for a better future.

The Fleet & Business department is responsible for realising the sales potential of Jaguar and Land Rover within the premium and luxury corporate sectors of the UK market. This includes development of core sales channels including National Key Accounts, Small & Medium Enterprises (SME), Contract Hire & Leasing, Public Sector, Subscription, Daily Rental and Diplomatic, which collectively account for over 35% of total JLR UK sales.

Key Responsibilities:

• Define and implement the Fleet & Business sales strategy for JLR in the UK market.
• Lead a large team, including national and field-based sales roles, and purchased service support for order to cash processes.
• Influence and collaborate with cross-functional stakeholders including Financial Services, Brand, Marketing & PR, Customer Experience, Sales Planning, Commercial, Finance, JLR Retailers, Leasing Industry, Residual Value influencers and Risk Setters.
• Commercially astute with a deep understanding of agency (direct) and wholesale sales models, Benefit in Kind taxation, Contract Hire & Leasing, competitive landscape and industry trends.
• Highly influential and credible with internal and external stakeholders, including Retailers, business leaders, leasing industry, Residual Value stakeholders and Fleet & Business media.

Key Performance Indicators:

• Fleet & Business sales performance by channel.
• JLR Contract Hire performance.
• Residual Value management.
• Client Satisfaction.
• Employee Engagement.

What You'll Need:

• Understanding of the UK Fleet & Business market, including company car fiscal policy, Contract Hire & Leasing, TCO.
• Sales & Marketing experience - essential.
• Business Acumen, a passion to achieve results, strong communication and integrity are essential attributes.
• A self-starter with the ability to prioritise activities to achieve objectives through seamless operational delivery.
• Strong analytical and presentation skills with the ability to influence and negotiate - essential.
• Comprehensive knowledge of Microsoft Office - essential.
• Ability to work flexibly and deliver within defined deadlines - essential.
• Degree - desirable.
• Numeracy & analysis - essential.
• Sales forecasting - essential.

Personal Profile:

Demonstrates our Creators' Code behaviours of Customer Love, Unity, Integrity, Growth and Impact. Creating Modern Luxury requires a modern approach to work. At JLR, hybrid working is a voluntary, non-contractual arrangement providing employees flexibility around how, when and where they work. Some roles require more on-site work, but details of this can be discussed with the hiring manager during the interview stage.

We work hard to nurture a culture that is inclusive and welcoming to all. We understand candidates may require reasonable adjustments during the recruitment process. Please discuss these with your recruiter so we can accommodate your needs. JLR is committed to equal opportunity for all.

Please be aware that we may close this vacancy for applications before the stated deadline if we receive a high volume of interest. We strongly advise you to submit your application as early as possible.