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For Companies At a Glance
- Tasks: Manage client accounts and oversee project delivery while nurturing relationships.
- Company: Join a dynamic, growing business in Crewe with global brand partnerships.
- Benefits: Enjoy fantastic career progression and an outstanding benefits package.
- Why this job: This role offers real impact, collaboration, and the chance to work with renowned brands.
- Qualifications: Strong organisational skills and experience in account management preferred but not essential.
- Other info: Ideal for motivated individuals ready to learn and adapt in a fast-paced environment.
The predicted salary is between 28800 - 43200 £ per year.
READY FOR AN EXCITING NEW CHALLENGE IN ACCOUNT MANAGEMENT? JOIN A GROWING BUSINESS IN CREWE OFFERING FANTASTIC CAREER PROGRESSION AND AN OUTSTANDING BENEFITS PACKAGE. KPI has partnered with a dynamic and expanding client to recruit an Account & Project Manager. We are looking for motivated individuals with a strong sense of ownership, natural organisational skills, and a genuine passion for delivering results. This is a fantastic opportunity to work with globally recognised brands across a wide range of industries.
THE ROLE: ACCOUNT & PROJECT MANAGER
As the Account & Project Manager, you will take charge of a client portfolio, overseeing the coordination and delivery of new projects as well as nurturing long-term client relationships. This is a highly collaborative and fast-paced role that sits at the heart of operations.
Key Responsibilities
- Manage multiple client accounts and serve as the key point of contact.
- Plan and execute project timelines, allocate internal resources, and ensure tasks progress smoothly.
- Adapt communication and project approach to suit individual client needs.
- Track project budgets to keep delivery within scope and cost.
- Lead internal meetings with development and QA teams to maintain project momentum.
- Proactively resolve challenges and manage changing client expectations with calm professionalism.
- Host regular client video calls to share updates and align on next steps.
- Keep stakeholders, including Directors, informed of progress, risks, and solutions.
- Educate clients on digital best practices and inform them of new software features.
- Spot opportunities to grow accounts by recommending relevant services or upgrades.
- Ensure retainer clients maximise the value of their contracted hours.
- Attend occasional in-person client meetings to build strong relationships.
- Contribute ideas to improve internal processes and workflows.
- Support business development through upselling and identifying new revenue opportunities.
What We’re Looking For
- Excellent organisational skills and ability to multitask across projects.
- Confident, calm under pressure, and able to manage demanding clients with professionalism.
- Strong interpersonal skills with outstanding written and verbal communication.
- Ability to translate technical jargon into clear, client-friendly language.
- Commercial awareness and a proactive mindset.
- Experience in account management or client-facing roles, ideally within a digital agency or software environment (preferred but not essential).
- A collaborative team player with a willingness to learn and adapt.
Desirable Skills & Experience
- Familiarity with project management tools.
- Experience using CMS platforms.
- General understanding of websites/ web applications.
- Degree educated (preferred).
This is your chance to take on a varied, rewarding role within a forward-thinking company where your input truly matters. If you’re ready to step into a role with real impact and long-term career potential, we’d love to hear from you. Apply now and take the next exciting step in your career!
Account Manager employer: Premierofficesystems
Contact Detail:
Premierofficesystems Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager
✨Tip Number 1
Familiarise yourself with the company and its clients. Research their projects and understand their industry to demonstrate your knowledge during interviews. This will show that you're genuinely interested in the role and can engage in meaningful conversations.
✨Tip Number 2
Practice your communication skills, especially in translating technical jargon into client-friendly language. You might be asked to explain complex concepts during interviews, so being able to articulate these clearly will set you apart.
✨Tip Number 3
Prepare examples of how you've successfully managed client relationships or projects in the past. Use the STAR method (Situation, Task, Action, Result) to structure your responses, showcasing your organisational skills and ability to multitask.
✨Tip Number 4
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
We think you need these skills to ace Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in account management and project coordination. Use keywords from the job description to demonstrate that you meet the specific requirements of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for account management and your ability to build client relationships. Mention specific examples of how you've successfully managed projects or resolved client issues in the past.
Showcase Your Skills: In your application, emphasise your organisational skills, ability to multitask, and strong communication abilities. Provide examples of how you've adapted your approach to meet client needs and how you've contributed to team success.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects professionalism and attention to detail, which are crucial in account management.
How to prepare for a job interview at Premierofficesystems
✨Showcase Your Organisational Skills
As an Account Manager, you'll need to juggle multiple projects and clients. Be prepared to discuss specific examples of how you've successfully managed your time and resources in previous roles. Highlight any project management tools you’ve used to keep everything on track.
✨Demonstrate Your Communication Skills
Strong verbal and written communication is key in this role. Practice explaining complex ideas in simple terms, as you may need to translate technical jargon for clients. Consider preparing a brief presentation or example of how you've effectively communicated with clients in the past.
✨Prepare for Client Scenarios
Expect questions about how you would handle challenging client situations. Think of examples where you've resolved conflicts or adapted your approach to meet client needs. This will show your calm professionalism and ability to manage expectations.
✨Research the Company and Its Clients
Familiarise yourself with the company’s portfolio and the industries they serve. Being knowledgeable about their clients will help you tailor your responses and demonstrate your genuine interest in the role. It also shows that you're proactive and ready to contribute from day one.
