At a Glance
- Tasks: Provide luxurious spa treatments and create a serene environment for guests.
- Company: Join Four Seasons, a global leader in luxury hospitality known for exceptional guest experiences.
- Benefits: Enjoy competitive pay, free meals, wellness days, and up to 20 complimentary hotel nights worldwide.
- Why this job: Be part of a passionate team in a stunning spa, enhancing well-being and creating lasting impressions.
- Qualifications: Must have recognised beauty therapy qualifications and experience in a five-star spa environment.
- Other info: Open to applicants eligible for the UK Youth Mobility Scheme visa.
The predicted salary is between 20000 - 30000 £ per year.
About Four Seasons: Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location: Set in the heart of the City, overlooking Tower Bridge and the Tower of London, Tower Bridge is the starting point for discovering London’s historic past, alongside its exhilarating present. As impressive inside as out, this famous five-star hotel remains the centre of attention, as a new chapter begins in its history. This beautiful grade II listed building and former HQ of the Port of London Authority has 100 rooms, 41 residential apartments of which 31 units are in a FS run transient rental program, a stunning ballroom which has hosted the inaugural Reception of the United Nations, 5 meeting rooms, a stunning destination spa with 6 treatment rooms, hammam, steam, sauna and swimming and vitality pool, and a fantastic Food and Beverage offering including La Dame de Pic (French cuisine, 2*Michelin Star), Mei Ume (Chinese/ Japanese cuisine) and Rotunda (all day dining, afternoon tea & bar).
The Spa at Four Seasons Hotel London at Tower Bridge is nestled at the heart of this iconic building. Harmoniously constructed around the historical footprint of the property, the Spa is a sensory journey where welcoming elliptical spaces, elegant finishes and the spirit of bygone days take on a contemporary feel as you are guided on a path to self-discovery. A sanctuary in the heart of the City, the spa offers a thoughtful collection of effective, beneficial and result-driven treatments, created to address balance and restore equilibrium to mind and body on the ultimate journey to well-being.
The Spa Therapist position performs a variety of treatments according to established Four Seasons protocols, and will be able to read guests and customize treatments based on needs and preferences. The Spa Therapist is responsible for creating an environment that is of pure peace and relaxation for all Spa guests. This position will be offered on an on-call/casual basis.
The ideal Spa Therapist will have:
- Recognised beauty therapy/massage qualification with previous experience in a 5* spa environment - NVQ level 2, 3, CIDESCO, CIBTAC, ITEC – OND or HND, VTCT, City & Guilds
- Excellent understanding of client care and five star treatment standards
- Genuine interest in holistic spa treatments
- Ability to work as part of a dedicated and passionate team
- Good level of written and spoken English
- Excellent personal presentation and interpersonal skills
- High level of attention to detail
- Strong organizational skills, solid computer skills and a hospitality spirit
- Previous customer experience and ability to work effectively under pressure
This opportunity is open to applicants eligible for the UK Youth Mobility Scheme visa. We welcome interest from individuals who independently meet the criteria for this visa.
Just some of the benefits Four Seasons Hotel London at Tower Bridge employees enjoy:
- Competitive package which includes salary and treatments commission.
- Excellent Training and Career Development opportunities
- Up to 20 complimentary nights at any Four Seasons Hotels or Resort around the world with years of service.
- Free meals at Pepys while on duty including fruits, coffee/tea and fizzy drinks available throughout the day
- Up to 2 paid Wellness days per year!
- Holiday entitlement increases with years of service up to 33 days off
- Free Life Insurance while on duty.
- Bupa Dental and MediCash plan available.
- Opportunities to build a successful career with global potential
- Season Ticket Loan & cycle to work scheme
- Free Uniform dry cleaning available
- Employee Experience: Annual Themed Employee Party and many social, charitable and sporting events throughout the year.
- Access to Wagestream– a salary advance benefit
- Employee Recognition Programmes & many, many more surprises to discover!
We look forward to receiving your application!
Spa Therapist employer: Four Seasons Hotels and Resorts
Contact Detail:
Four Seasons Hotels and Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Therapist
✨Tip Number 1
Familiarise yourself with Four Seasons' values and culture. They emphasise genuine connections and exceptional guest experiences, so be prepared to discuss how you embody these principles in your work as a Spa Therapist.
✨Tip Number 2
Highlight your experience in a five-star spa environment during any informal conversations or interviews. Share specific examples of how you've customised treatments based on client needs, showcasing your ability to provide tailored experiences.
✨Tip Number 3
Network with current or former employees of Four Seasons if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying for the Spa Therapist position.
✨Tip Number 4
Prepare to demonstrate your interpersonal skills during any interactions. Since the role requires excellent client care, practice how you would engage with guests to create a peaceful and relaxing environment, reflecting the high standards of Four Seasons.
We think you need these skills to ace Spa Therapist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Spa Therapist at Four Seasons. Familiarise yourself with their treatment protocols and the importance of creating a peaceful environment for guests.
Tailor Your CV: Highlight your relevant qualifications and experience in beauty therapy or massage. Emphasise any previous work in a five-star spa environment and showcase your understanding of client care and treatment standards.
Craft a Compelling Cover Letter: Write a cover letter that reflects your genuine interest in holistic spa treatments. Mention how your skills align with the values of Four Seasons, particularly in creating memorable guest experiences.
Proofread Your Application: Ensure your application is free from spelling and grammatical errors. A polished application demonstrates attention to detail, which is crucial in the hospitality industry.
How to prepare for a job interview at Four Seasons Hotels and Resorts
✨Showcase Your Qualifications
Make sure to highlight your recognised beauty therapy or massage qualifications during the interview. Be prepared to discuss your experience in a five-star spa environment and how it aligns with the standards expected at Four Seasons.
✨Demonstrate Client Care Skills
Since client care is crucial in this role, think of examples where you've gone above and beyond for a client. Share specific instances that showcase your understanding of five-star treatment standards and your ability to customise treatments based on individual needs.
✨Express Your Passion for Holistic Treatments
Four Seasons values a genuine interest in holistic spa treatments. Be ready to discuss why you are passionate about this area and how you incorporate it into your practice. This will help convey your alignment with the company's ethos.
✨Prepare for Teamwork Questions
As a Spa Therapist, you'll be part of a dedicated team. Prepare to answer questions about teamwork and collaboration. Think of examples where you've successfully worked with others to create a peaceful and relaxing environment for clients.