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For Companies At a Glance
- Tasks: Engage customers, support team goals, and maintain store standards.
- Company: Urban Outfitters is a trendy retail brand focused on creativity and community.
- Benefits: Enjoy up to 40% off, life leave, and private medical insurance.
- Why this job: Join a vibrant team that values creativity and personal growth in a fun environment.
- Qualifications: Retail experience is a plus, but strong communication skills are essential.
- Other info: Be part of a diverse team committed to inclusion and equal opportunities.
The predicted salary is between 24000 - 36000 £ per year.
This position is located at 42-43 Market St, Manchester, M11WR United Kingdom.
Role Summary
The main objective of this role is to support the store management team in achieving a store environment that fosters creativity, employee development and the VIBE philosophy. To uphold the Urban Outfitters “Peers Training Peers” philosophy.
What You'll Be Doing
- People: Deliver a positive, friendly experience by engaging the customer through conversation and service. Enhance the VIBE by focusing on customers and not on projects during prime time selling hours. Provide a store experience that reflects the Company’s mystery shop standards. Contribute to the overall VIBE in the store by being positive, respectful and helpful to others. Uphold Company standards and act as a positive role model to peers.
- Teamwork & Communication: Work productively within the team and take initiative to work with others toward a common, collaborative goal. Assist in the training and development of peers. Communicate positively and effectively with peers. Actively participate in daily and department meetings.
- Operations: Demonstrate proficiency in job knowledge (i.e. tills, shipment tasks, and fitting room guidelines). Participate in the processing of new shipment and help the team to keep receiving and back stock areas clean and organised. Assist in the timely and accurate completion of weekly tasks (i.e. markdowns, re-tickets, transfers and RTVs). Exhibit awareness of loss prevention guidelines and comply with all inventory control measures. Always adhere to company health & safety regulations.
- Merchandising & Display: Uphold store merchandising and cleanliness standards. Ensure that merchandise is ticketed and the sales floor is well stocked. Support sales by assisting in merchandising and display projects. Exhibit a familiarity with current product and trend awareness.
What You'll Need
- Previous experience in a retail environment – not a must.
- An awareness of the Urban Outfitters brand and its appeal to the local market.
- Strong communication skills.
The Perks
- Work Life Balance: ‘Life Leave’ - one day a year to take time off for those big events in life, in addition to your annual leave entitlement.
- Wellbeing: Employee Assistance program to support with mental, physical and financial health.
- Discount off external gym memberships.
- Private Medical Insurance for eligible employees.
- Employee Discounts: Up to 40% employee discount at all URBN Brands.
- Travel: Season ticket loan for eligible employees. Cycle to work scheme for eligible employees.
- Continued Development: We offer structured support within the business alongside continued learning and development.
Equal Opportunity Statement
URBN is an Equal Opportunities Employer committed to diversity and inclusion. We provide equal employment opportunities regardless of age, sexual orientation, sex, gender reassignment, pregnancy, marital status, religion, race, or disability. We base all our employment decisions on merit, job requirements and business needs.
Urban Outfitters Sales Associate - Manchester, UK employer: Urban Outfitters
Contact Detail:
Urban Outfitters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Urban Outfitters Sales Associate - Manchester, UK
✨Tip Number 1
Familiarise yourself with Urban Outfitters' brand and its unique appeal to the local market. Understanding their VIBE philosophy and how it translates into customer interactions will help you stand out during the interview.
✨Tip Number 2
Showcase your communication skills by engaging in conversations with current employees or customers at Urban Outfitters. This will not only give you insights into the store's culture but also demonstrate your proactive approach to connecting with people.
✨Tip Number 3
Prepare to discuss your teamwork experiences. Urban Outfitters values collaboration, so think of examples where you've successfully worked with others to achieve a common goal, especially in a retail or customer service setting.
✨Tip Number 4
Visit the store before your interview to observe the environment and customer interactions. Take note of the merchandising standards and how staff engage with customers, as this will help you speak knowledgeably about the role during your application process.
We think you need these skills to ace Urban Outfitters Sales Associate - Manchester, UK
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Sales Associate position at Urban Outfitters. Understand the key responsibilities and the VIBE philosophy they uphold, as this will help you tailor your application.
Highlight Relevant Experience: Even if you don't have extensive retail experience, think about any customer service roles or teamwork experiences you've had. Emphasise your communication skills and any familiarity with the Urban Outfitters brand in your CV and cover letter.
Craft a Personalised Cover Letter: Write a cover letter that reflects your personality and enthusiasm for the role. Mention specific aspects of the Urban Outfitters culture that resonate with you and how you can contribute to the store's positive environment.
Proofread Your Application: Before submitting, double-check your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in a retail environment.
How to prepare for a job interview at Urban Outfitters
✨Know the Brand
Familiarise yourself with Urban Outfitters' brand values and their appeal to the local market. Understanding their VIBE philosophy will help you align your answers with what they value in a sales associate.
✨Showcase Your Communication Skills
Prepare to demonstrate your strong communication skills during the interview. Think of examples where you've engaged customers positively or worked effectively within a team, as these are key aspects of the role.
✨Emphasise Teamwork
Highlight your ability to work collaboratively with others. Be ready to discuss how you've contributed to a team environment in previous roles, as this is crucial for supporting store management and training peers.
✨Demonstrate Job Knowledge
Brush up on your knowledge of retail operations, such as handling tills and managing stock. Showing that you understand these processes will reflect your readiness to contribute effectively from day one.
