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- Tasks: Lead a team in delivering high-quality care at Heathfield Apartments.
- Company: Ivolve provides exceptional support for individuals with complex needs.
- Benefits: Enjoy flexible hours, 5.6 weeks leave, and various discounts.
- Why this job: Join a recognised top workplace and make a real difference in people's lives.
- Qualifications: Health and Social Care Level 3 required; managerial experience preferred.
- Other info: Full training provided; must hold a UK driving license.
The predicted salary is between 22500 - 30000 £ per year.
Location: Heathfield Apartments, Swansea SA1 6HD
Shifts: Full time hours available 37.5 hours
Pay Rate: £27,540 per annum
Sponsorship: This service does not provide support for visa sponsorship
Your new role at Ivolve is calling you! Do you have a Health and Social Care Level 3 qualification and are looking for a new challenge? Heathfield Apartments are excited to advertise for a Team Leader at our supported living home in Swansea. Ivolve provide high quality services for people aged 18 years + who have complex needs associated with mental illness, learning disabilities, challenging behaviour, dementia and long term conditions such as Huntington's disease.
This is an exciting time to join our fantastic team, so if you have the desire to succeed and you are patient, kind and compassionate - what are you waiting for!
The Role
As the House Lead you will support the Registered Manager in the day to day running of the home. You will be responsible for:
- Supervising the delivery of high standards of care
- Undertaking and overseeing the supervision of Staff with assistance from key staff
- Overseeing the day-to-day running of the home and guiding the team through any issues that running a home may bring whilst also dealing with external agencies who interact with the Homes
- Checking the performance of the care teams and stepping in to teach, coach and guide where necessary
- Complying with all regulatory and legislative requirements at all times
- Maintaining clinical standards, auditing care plans and medication documentation with the assistance of the Senior Nursing Team
- Supporting with recruitment, staff training and development
- Managing staffing levels
- Delivering hands on personal care in a teaching and training role
- Carrying out pre-admission assessments
- Liaising with MDT
Requirements
- Experience working with adults with learning difficulties, complex needs or challenging behaviour.
- Proven managerial experience in a similar care environment.
- The ability to motivate your team, as well as yourself, and be able to demonstrate your enthusiasm for the job.
- Candidates must be reliable and professional and be able to demonstrate patience, kindness, compassion and have a true desire to learn and develop.
- QCF level 3 in Health and Social Care is essential to this role.
- QCF level 5 is desirable, however full training and support will be provided to support the successful candidate to obtain this qualification if they do not already hold it.
- You must hold a UK driving license.
- We require full flexibility to support when needed.
Why choose us
We are here to support people who live with us, people choose us because of the experiences we create. We build and nourish relationships with the people we care for and support, their families and friends and health and social care professionals. We take pride and pleasure in helping others, providing high-quality services.
We’re very proud to be recognised as one of the best organisations to work in by ‘The Sunday Times Best Places to Work 2025’.
How we support you
We go beyond expectations for our colleagues as well as the people we support. Our reward package includes much more than pay, 5.6 weeks annual leave, flexible working hours and pension. You can work part-time, or full-time with flexible options. A learning journey that grows with you to reach Care worker standards. Specialist skills training, apprenticeships, and nationally recognised qualifications. Recognition with cash prize lotto, scratch cards and Heroes. Discounts include supermarkets, flash sales and more. Salary Finance for lower-cost loans and to save for special occasions. 45p per mile if you need to travel. Free confidential Employee Assistance programme. Industry-leading recognition. Colleague Lotto – Giving everyone the opportunity to win great cash prizes. Additional Day’s Leave for your Birthday. Prize winning scratch cards - aligned with values in action! We recognise our colleagues who go above and beyond – our ‘Heroes’ are nominated by colleagues for quarterly and annual awards. Loyalty Scheme recognising colleagues at work anniversaries. Financial wellbeing. Discounts include high street, supermarkets, flash sales, gym memberships and more. Blue Light discount programme – funded by us. Salary Finance scheme for lower cost loans and to save for special occasions or rainy days.
Emotional wellbeing
Free wellbeing App. Practical advice covering things like consumer rights, anxiety, childcare and more.
Social wellbeing
Award-winning App for news and info. Internal social media & Team Communities.
What is next?
Want to find out how your life and the lives of others can flourish? Click apply, attach your CV and we will be in touch to arrange an interview.
Team Leader (Heathfield Apartments) employer: ivolve care & support
Contact Detail:
ivolve care & support Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader (Heathfield Apartments)
✨Tip Number 1
Familiarise yourself with the specific needs of the residents at Heathfield Apartments. Understanding the complexities of mental illness, learning disabilities, and challenging behaviours will help you demonstrate your suitability for the role during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed a team in a care environment. Be ready to discuss how you motivated your team and handled challenges, as this will resonate well with the hiring managers.
✨Tip Number 3
Research Ivolve's values and mission. Being able to articulate how your personal values align with theirs can set you apart from other candidates and show that you're genuinely interested in contributing to their team.
✨Tip Number 4
Prepare thoughtful questions about the role and the team dynamics at Heathfield Apartments. This not only shows your enthusiasm but also helps you gauge if the environment is the right fit for you.
We think you need these skills to ace Team Leader (Heathfield Apartments)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Health and Social Care Level 3 qualification and any relevant experience working with adults with complex needs. Emphasise your managerial experience and ability to motivate a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the values of Ivolve. Mention specific experiences that demonstrate your patience, kindness, and compassion, as well as your commitment to high-quality care.
Highlight Relevant Skills: In your application, clearly outline your skills related to supervising care delivery, staff training, and compliance with regulatory requirements. Use examples from your past roles to illustrate these skills.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at ivolve care & support
✨Showcase Your Qualifications
Make sure to highlight your Health and Social Care Level 3 qualification during the interview. Be prepared to discuss how your education has equipped you with the skills necessary for the role, especially in managing complex needs.
✨Demonstrate Leadership Skills
As a Team Leader, you'll need to motivate and guide your team. Share examples from your past experiences where you've successfully led a team or managed challenging situations, showcasing your ability to inspire others.
✨Emphasise Compassion and Patience
The role requires a kind and compassionate approach. Be ready to discuss scenarios where you've demonstrated these qualities, particularly in dealing with individuals with learning difficulties or complex needs.
✨Prepare for Regulatory Questions
Familiarise yourself with the regulatory and legislative requirements relevant to the care sector. Expect questions about compliance and how you would ensure high standards of care are maintained within the home.
