At a Glance
- Tasks: Join our team as a Customer Service Executive, helping customers and solving their queries.
- Company: We are a dynamic company based in Doncaster, focused on delivering exceptional customer service.
- Benefits: Enjoy flexible hours, competitive pay, and the chance to work in a supportive environment.
- Why this job: This role offers valuable experience, a friendly culture, and opportunities for personal growth.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
- Other info: Part-time position with 21 hours a week, perfect for students balancing studies.
The predicted salary is between 30000 - 42000 Β£ per year.
Part time role working 21 hours a week, Monday, Tuesday, Friday 9-4, Β£12.50 per hour.
We are seeking motivated & driven candidates who want to learn new skills.
If youβre a natural when it comes to connecting with people β building relationships and understanding their needs, this role may be for you.
Now accepting applicants for Focus Group studies. Earn up to Β£700 per week part-time working from home. Must register to see if you qualify. No experience needed.
Customer Service Executive (Doncaster) employer: What's On In Doncaster
Contact Detail:
What's On In Doncaster Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Customer Service Executive (Doncaster)
β¨Tip Number 1
Familiarise yourself with the company culture and values of StudySmarter. Understanding what we stand for will help you align your responses during interviews and show that you're a great fit for our team.
β¨Tip Number 2
Practice common customer service scenarios that may come up in the role. Being able to demonstrate your problem-solving skills and how you handle difficult situations can set you apart from other candidates.
β¨Tip Number 3
Network with current or former employees of StudySmarter on platforms like LinkedIn. They can provide valuable insights into the interview process and what qualities we look for in a Customer Service Executive.
β¨Tip Number 4
Prepare thoughtful questions to ask during your interview. This shows your genuine interest in the role and helps you assess if StudySmarter is the right fit for you as well.
We think you need these skills to ace Customer Service Executive (Doncaster)
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in customer service. Use keywords from the job description to demonstrate that you meet the specific requirements of the Customer Service Executive role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to handle various customer interactions. Mention any specific achievements or experiences that align with the responsibilities outlined in the job description.
Showcase Soft Skills: Emphasise your soft skills such as communication, empathy, and problem-solving in your application. These are crucial for a Customer Service Executive and can set you apart from other candidates.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism, which are essential in customer service roles.
How to prepare for a job interview at What's On In Doncaster
β¨Research the Company
Before your interview, take some time to learn about the companyβs values, mission, and recent achievements. This will not only help you understand their culture but also allow you to tailor your answers to align with what they stand for.
β¨Prepare for Common Questions
Anticipate common customer service interview questions such as 'How do you handle difficult customers?' or 'Can you give an example of a time you went above and beyond for a customer?'. Practising your responses will help you feel more confident during the interview.
β¨Showcase Your Communication Skills
As a Customer Service Executive, strong communication skills are essential. During the interview, make sure to articulate your thoughts clearly and listen actively to the interviewer. This demonstrates your ability to engage effectively with customers.
β¨Ask Insightful Questions
At the end of the interview, be prepared to ask questions that show your interest in the role and the company. Inquire about team dynamics, training opportunities, or how success is measured in the customer service department. This shows youβre serious about the position.