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For Companies At a Glance
- Tasks: Lead a dynamic team in a fast-paced showroom environment, driving sales and delivering exceptional customer service.
- Company: Join Magnet, a leading UK kitchen brand with over 100 years of experience and part of the Nobia group.
- Benefits: Enjoy a competitive salary, commission package, personal development plans, and discounts on kitchen products.
- Why this job: Be part of a collaborative culture that values creativity, growth, and making a positive impact.
- Qualifications: Customer-focused, strong leadership skills, sales-driven, and flexible with a full UK driving license.
- Other info: This role offers opportunities for personal growth and a fun, inclusive work environment.
The predicted salary is between 24000 - 36000 £ per year.
With more than 100 years’ experience behind us, joining Magnet means joining one of the UK’s biggest and best known kitchen brands and is part of the wider Nobia group.
What’s on offer?
For this role you will earn a starting salary of £30,000 with uncapped on-target earnings of c£40,000. At Magnet we truly recognise and reward your achievements, so you have the benefit of a commission and bonus scheme so your hard work doesn’t go unnoticed.
What You’ll Be Doing
The Greater Picture: At Magnet, we’re not just designing kitchens; we’re building connections. This role is integral to our journey. You will be based in one of our Magnet showrooms, working closely as part of a fast paced, sales driven and motivated team. You will be an asset to the team, helping to drive sales, meet targets and collaborate on exciting projects.
As a Store Service Manager growth will be a priority and will be achieved by supporting driving process, looking at cost efficiencies and applying an ethos of accuracy and compliance. You will assist the team by being involved in any change initiatives, ongoing projects, coaching and supporting both new and existing colleagues, regarding training and development throughout the customer journey. You’ll also work closely with all our customers, delivering amazing customer service and dealing with any of the issues they might have effectively.
The Here and Now: At Magnet, we’re not just designing kitchens; we’re building connections. This role is integral to our journey, helping to drive sales, meet targets and collaborate on exciting projects. From the initial conversations in our showroom right through to installation and after care (home visits), we strive to create a welcoming environment to ensure consistent delivery of high standards of customer service throughout.
Your skillset for performance:
At Magnet we focus on three core values: Care – Inspire – Deliver. We encourage an environment where colleagues are dedicated to live these values and put them into practice on a daily basis, that is how we thrive as a company.
As a Store Service Manager we are looking for an individual who is customer focused and always willing to go the extra mile. Also to be successful in this role, you will ideally have the following attributes:
- Customer service and a personable manner
- The ability to demonstrate great leadership skills in order to manage and develop the team to their full potential
- Sales motivated and confident working towards targets
- Experience with building great working relationships across teams
- Being proactive around the market trends and competitors
- Flexibility around working hours
- A full UK driving license
In our recruitment process we’ll decide whether there are enough similarities between your skills and aspirations and the skills and competences required for the role.
We believe you will enjoy working here if you:
- Have a strong passion for reaching sales targets
- Have a creative mindset and a willingness and desire to learn
- Feel motivated working in a dynamic, fast-paced environment
- Have an open-minded personality and enjoy thinking outside of the box
We are looking for the right person who is going to be an asset to our team by demonstrating their transferable skills from previous experience.
What’s in it for you? Why choose Magnet?
We genuinely want your role within Magnet to be exciting, inspiring and rewarding. We offer you a fast-paced but balanced environment with opportunities for growth, whether that’s vertical or horizontal, and where your voice is heard. You’ll quickly notice how much we value team collaboration, transparency, fun while working and we focus on being an inclusive and great place to work. We are a team that brings our heart to work. And our commitment to quality means working here isn’t just better for you - it’s better for life!
Your journey at Nobia also comes with a range of brilliant benefits, such as:
- A competitive salary and commission package
- Personal development plan, access to tools and platforms
- A generous discount on our kitchen products
- Holiday Purchase Scheme, with the ability to buy up to 5 days additional annual leave
- Attractive Pension Scheme
- Virtual GP access
- Discounts with various retailers
- Cycle to work Scheme
Your journey starts here! At Magnet, we believe in making work a great place to be where everyone can feel at home. If you’re excited to make a difference and help us create something extraordinary, we’d love to hear from you!
Store Service Manager employer: Magnet
Contact Detail:
Magnet Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Service Manager
✨Tip Number 1
Familiarise yourself with Magnet's core values: Care, Inspire, and Deliver. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles. This will show that you're not just a fit for the role but also for the company culture.
✨Tip Number 2
Research the latest trends in kitchen design and customer service within the industry. Being knowledgeable about current market trends will allow you to engage in meaningful conversations during interviews and showcase your proactive approach to staying informed.
✨Tip Number 3
Network with current or former employees of Magnet on platforms like LinkedIn. Ask them about their experiences and any tips they might have for someone applying for the Store Service Manager position. This insider knowledge can give you an edge in understanding what the company truly values.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully led a team or driven sales in your previous roles. Use the STAR method (Situation, Task, Action, Result) to structure your responses, as this will help you clearly articulate your achievements and leadership skills.
We think you need these skills to ace Store Service Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Magnet is looking for in a Store Service Manager. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to reflect the skills and experiences that are most relevant to the Store Service Manager position. Emphasise your customer service experience, leadership skills, and any sales achievements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Use specific examples from your past experiences to demonstrate how you embody Magnet's core values of Care, Inspire, and Deliver.
Proofread Your Application: Before submitting your application, thoroughly proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Magnet
✨Show Your Customer Service Skills
As a Store Service Manager, you'll need to demonstrate your ability to provide exceptional customer service. Prepare examples from your past experiences where you went above and beyond for customers, showcasing your personable manner and problem-solving skills.
✨Highlight Leadership Experience
This role requires strong leadership skills. Be ready to discuss your previous experiences in managing teams, coaching colleagues, and driving performance. Use specific examples to illustrate how you've developed others and contributed to team success.
✨Demonstrate Sales Motivation
Since the position is sales-driven, it's crucial to convey your passion for achieving sales targets. Share stories of how you've met or exceeded targets in the past, and express your enthusiasm for contributing to Magnet's sales goals.
✨Research Magnet and Its Values
Familiarise yourself with Magnet's core values: Care, Inspire, Deliver. During the interview, relate your personal values and work ethic to these principles, showing that you're not just a fit for the role but also for the company culture.
