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- Tasks: Lead a team to ensure excellent hotel operations and guest experiences.
- Company: Join Premier Inn, a leading hotel chain known for its welcoming atmosphere.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a solid pension scheme.
- Why this job: Great opportunity for growth in management with supportive training and a vibrant team culture.
- Qualifications: Previous leadership experience in retail or similar roles is essential.
- Other info: Permanent contract with guaranteed hours – no zero hours contracts!
Come and be a Duty Manager at Premier Inn Cambridge North (Girton). Lead our team to ensure every aspect of our hotel experience is welcoming, safe, and excellent. If you have experience in retail or other roles where you have successfully led people, this role is a great next step in management. We’re looking for a dedicated professional who knows how to deliver outstanding customer service and can inspire others. Immediate start – with relevant leadership experience.
PAY RATE: Up to £13.36 per hour
CONTRACT TYPE: Permanent – no zero hours contracts!
HOURS: 40 hours a week – guaranteed hours to help you plan your week!
LOCATION: Huntingdon Rd, Girton, Cambridge CB3 0DL
Why you’ll love it here:
- Training and support: From day one, you'll receive a warm welcome and learn our simple administration system that will make your job easier. There is a clear career path within our business to help you grow.
- Whitbread Benefits Card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants.
- Pension and saving schemes: Benefit from our company pension and save-as-you-earn scheme.
- Discounts: Discounts on shops, utility bills, travel, cinema trips, supermarkets, and more.
What you’ll do: Join our team at Premier Inn Cambridge North (Girton) as a Duty Manager, where your leadership skills will be used to manage a reliable, high-performing team that ensures smooth hotel operations. If you’ve led a team in retail, you’ll use your experience, communication, and organizational skills to manage health & safety standards and create an exceptional guest experience.
Hotel - Duty Manager employer: Premier Inn Limited
Contact Detail:
Premier Inn Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel - Duty Manager
✨Tip Number 1
Familiarise yourself with the Premier Inn brand and its values. Understanding what makes their customer service stand out will help you align your experience with their expectations during any discussions.
✨Tip Number 2
Prepare to discuss specific examples of how you've successfully led a team in previous roles. Highlighting your leadership style and how it contributed to a positive work environment can set you apart.
✨Tip Number 3
Research common challenges faced by Duty Managers in the hospitality industry. Being able to discuss these challenges and how you would address them shows your proactive approach and readiness for the role.
✨Tip Number 4
Network with current or former employees of Premier Inn if possible. They can provide insights into the company culture and expectations, which can be invaluable during your interview process.
We think you need these skills to ace Hotel - Duty Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in leadership and customer service. Emphasise any roles where you managed a team or improved customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your ability to lead a team. Mention specific examples of how you've successfully managed people in previous roles.
Highlight Relevant Skills: In your application, focus on skills that are crucial for a Duty Manager, such as communication, organisation, and problem-solving. Use examples to demonstrate these skills in action.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Premier Inn Limited
✨Showcase Your Leadership Experience
Be prepared to discuss your previous leadership roles, especially in retail or similar environments. Highlight specific examples where you successfully led a team and improved performance or customer satisfaction.
✨Demonstrate Customer Service Skills
Since the role focuses on delivering outstanding customer service, think of scenarios where you went above and beyond for customers. Share these stories to illustrate your commitment to creating a welcoming experience.
✨Understand Health & Safety Standards
Familiarise yourself with basic health and safety regulations relevant to the hospitality industry. Being able to discuss how you would ensure compliance can set you apart as a knowledgeable candidate.
✨Ask Insightful Questions
Prepare thoughtful questions about the hotel’s operations, team dynamics, and growth opportunities. This shows your genuine interest in the role and helps you assess if the company is the right fit for you.
