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- Tasks: Manage transport operations, ensuring excellent service and compliance with legal requirements.
- Company: B&M is a leading retailer dedicated to inclusivity and diversity in the workplace.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Join a dynamic team and make a real impact in a fast-paced distribution centre.
- Qualifications: Knowledge of health and safety, strong customer service skills, and computer literacy required.
- Other info: Rotational shifts from Monday to Friday, offering flexibility and variety in your work schedule.
The predicted salary is between 36000 - 60000 £ per year.
This role involves rotational shifts from Monday to Friday, 6am - 2pm and 2pm - 10pm. You will operate in line with company values to provide excellent customer service to retail teams and drivers, collaborate with DC loading teams, and meet all legal requirements.
The key responsibilities include:
- Conduct driver pre-shift briefings and de-briefings.
- Manage drivers' daily activities.
- Perform R2C data entry and complete Scania grading/reports.
- Conduct return-to-work meetings, reviews at 4/8/12 weeks, and conduct/absence investigations.
- Provide customer service support to retail teams when needed.
- Liaise with DC teams and complete near-miss reporting.
- Support the Transport Shift Manager as required.
Our ideal candidate will have:
- Knowledge of health and safety and data control.
- Excellent customer service skills.
- Computer literacy with strong numerical skills.
- The ability to engage effectively with colleagues.
At B&M, we're committed to creating an inclusive and diverse workplace where everyone feels valued and supported. As an equal opportunity employer, we aim to build teams that reflect the communities we serve.
Ready to grow with us? Apply today and be part of a team building something extraordinary!
Transport Team Manager employer: BM Stores
Contact Detail:
BM Stores Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Team Manager
✨Tip Number 1
Familiarise yourself with the specific responsibilities of a Transport Team Manager. Understanding the nuances of driver management, data entry, and customer service will help you demonstrate your knowledge during any discussions.
✨Tip Number 2
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable when you're trying to make a good impression.
✨Tip Number 3
Prepare to discuss your experience with health and safety regulations. Given the importance of compliance in this role, showcasing your understanding and past experiences can set you apart from other candidates.
✨Tip Number 4
Be ready to highlight your customer service skills. Think of examples where you've successfully resolved issues or improved service, as this will resonate well with the company's values and expectations.
We think you need these skills to ace Transport Team Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Transport Team Manager position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you managed teams, conducted briefings, or handled customer service. Use specific examples to demonstrate your ability to meet the demands of the role.
Showcase Your Skills: Make sure to mention your knowledge of health and safety regulations, data control, and computer literacy. Provide examples of how you've used these skills in past positions to enhance your application.
Craft a Strong Cover Letter: Write a compelling cover letter that not only introduces yourself but also explains why you're a great fit for B&M. Mention your enthusiasm for creating an inclusive workplace and how you can contribute to their values and goals.
How to prepare for a job interview at BM Stores
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Transport Team Manager. Familiarise yourself with the key tasks such as conducting driver briefings, managing daily activities, and performing data entry. This will help you answer questions confidently and demonstrate your suitability for the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is a key requirement, prepare examples from your past experiences where you've successfully supported teams or resolved issues. Highlight how your approach aligns with the company's values and commitment to customer satisfaction.
✨Demonstrate Health and Safety Knowledge
Be ready to discuss your understanding of health and safety regulations relevant to the transport sector. You might be asked about specific practices or how you would handle safety concerns, so having concrete examples will show your preparedness for the role.
✨Engage with the Interviewers
During the interview, make an effort to engage with your interviewers. Ask insightful questions about the team dynamics, company culture, and expectations for the role. This not only shows your interest but also helps you assess if the company is the right fit for you.
