At a Glance
- Tasks: Welcome guests, share our wine story, and create memorable tasting experiences.
- Company: Join a family-owned winery with deep roots in Burgundy and Oregon, committed to sustainability.
- Benefits: Flexible shifts, paid training, tips, wine club commissions, and education reimbursement available.
- Why this job: Be part of a passionate team, enjoy a vibrant culture, and make a real impact on guest experiences.
- Qualifications: Must be friendly, reliable, and 21+, with hospitality experience preferred.
- Other info: Work in a stunning winery environment with opportunities for growth and learning.
At Domaine Drouhin Oregon, our family approach guides everything we do—from how we farm and craft our wines to how we welcome guests into our Tasting Room. With deep roots in Burgundy and Oregon, we are proud to share the full range of Drouhin wines, from Burgundy to the Dundee Hills and Eola-Amity Hills. As a Tasting Room Host, you’ll play a key role in sharing our story and delivering warm, thoughtful hospitality. This is a team-oriented role in a collaborative environment, where every host contributes equally to guest experiences and behind-the-scenes needs.
Schedule & Compensation
- Shifts available daily; flexible scheduling from 16–35 hours per week
- Minimum of 4 shifts per month required
- Paid training: at least 20 hours of in-depth onboarding to ensure fluency in our history, service standards, software, and compliance
- Hourly wage plus pooled tips and wine club sign-on commissions
- Education reimbursement available for approved coursework
Essential Responsibilities
- Welcome and host guests with warmth, professionalism, and enthusiasm
- Share the Drouhin family story and values through personalized, seated tastings
- Manage multiple seated experiences simultaneously, ensuring each guest feels valued
- Guide wine education, facilitate purchases, and support club signups with confidence
- Assist with all guest touchpoints: reservations, greetings, transactions, and shipping details
- Support events with setup, service, and breakdown as needed
- Maintain high standards of cleanliness and organization in front and back-of-house areas
- Complete opening and closing duties, including restocking, glass polishing, and detailed upkeep
- Accurately handle POS and reservation software (TOCK & Commerce7) for transactions and guest records
Qualifications
- Friendly, professional, and team-minded with a positive, “can do” attitude
- Excellent interpersonal and communication skills
- Prior experience in hospitality, customer service, or fast-paced environments preferred
- Ability to multi-task gracefully and think proactively
- Reliable transportation; punctual and dependable
- Must be 21+, with valid OLCC and Food Handler permits
- Able to lift 40 lbs and work on your feet for extended periods, including throughout our four-level gravity flow winery
- Availability on weekends and occasional evenings is essential
- Professional appearance and conduct at all times
Company Profile
French Soul, Oregon Soil. The Drouhin Family has been producing elegant Pinot Noir and Chardonnay in Burgundy since 1880 and in Oregon since 1987. We are a fourth-generation family of winemakers, deeply committed to sustainability, craftsmanship, and warm hospitality. As we celebrate our 38th year in Oregon, we are proud to continue building a team of passionate professionals who reflect our core values: a spirit of family, a dedication to education, respect for land and legacy, and excellence in everything we do.
Tasting Room Sales & Hospitality Host employer: Tasting Room Expo
Contact Detail:
Tasting Room Expo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Tasting Room Sales & Hospitality Host
✨Tip Number 1
Familiarise yourself with Domaine Drouhin's history and values. Understanding their family approach and commitment to sustainability will help you connect with guests and convey the brand's story more authentically.
✨Tip Number 2
Practice your wine knowledge, especially about Pinot Noir and Chardonnay. Being able to confidently discuss these wines will enhance the guest experience and demonstrate your passion for the role.
✨Tip Number 3
Showcase your interpersonal skills during any interactions, whether in person or online. A friendly and professional demeanour is crucial in hospitality roles, so be sure to highlight this in conversations.
✨Tip Number 4
Be prepared to discuss your previous hospitality or customer service experiences. Think of specific examples where you demonstrated teamwork, multi-tasking, and a positive attitude, as these are key qualities for the Tasting Room Host position.
We think you need these skills to ace Tasting Room Sales & Hospitality Host
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Tasting Room Sales & Hospitality Host. Familiarise yourself with the Drouhin family story and values, as this will be crucial in your application and interview.
Tailor Your CV: Highlight any relevant experience in hospitality or customer service on your CV. Emphasise skills such as communication, teamwork, and multitasking, which are essential for this role.
Craft a Personalised Cover Letter: Write a cover letter that reflects your passion for wine and hospitality. Share why you want to work at Domaine Drouhin Oregon and how your values align with theirs. Mention specific experiences that demonstrate your ability to provide warm and thoughtful hospitality.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for this position.
How to prepare for a job interview at Tasting Room Expo
✨Know the Drouhin Story
Familiarise yourself with the history and values of Domaine Drouhin. Being able to share the family story and the significance of their wines will show your genuine interest in the role and the company.
✨Demonstrate Hospitality Skills
Prepare to showcase your interpersonal skills during the interview. Think of examples from your past experiences where you provided excellent customer service or created a welcoming environment for guests.
✨Showcase Your Team Spirit
Since this role is team-oriented, be ready to discuss how you work collaboratively with others. Share specific instances where you contributed to a team’s success or supported colleagues in a busy environment.
✨Be Ready for Practical Scenarios
Expect questions that may involve handling multiple tasks at once or managing guest interactions. Practise responses that highlight your ability to multitask and remain calm under pressure, as these are key aspects of the role.