Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service daily.
- Company: Join a well-respected, family-feel business in Newmarket.
- Benefits: Enjoy a competitive salary and a supportive team environment.
- Why this job: Be part of a friendly team that values collaboration and professionalism.
- Qualifications: No specific experience required; just bring your enthusiasm and communication skills.
- Other info: This is a full-time, permanent office-based role.
The predicted salary is between 28800 - 42000 £ per year.
We are delighted to be working exclusively with a well-established, highly respected business in Newmarket. They are seeking a Customer Service Advisor to join their friendly team on a full-time, permanent basis. This is an office-based role offering a collaborative and professional work environment.
Offer: Competitive Salary
Customer Service Advisor employer: Eclectic Recruitment Ltd
Contact Detail:
Eclectic Recruitment Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the company culture and values. Since this is a family feel business, showing that you understand and align with their ethos can set you apart from other candidates.
✨Tip Number 2
Prepare to demonstrate your communication skills in a friendly and professional manner. As a Customer Service Advisor, you'll need to show that you can handle inquiries with empathy and clarity.
✨Tip Number 3
Research common customer service scenarios and think about how you would handle them. Being able to discuss specific examples during your interview will showcase your problem-solving abilities.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the team dynamics and what the company truly values in a Customer Service Advisor.
We think you need these skills to ace Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Customer Service Advisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Personalised Cover Letter: Write a cover letter that reflects your enthusiasm for the role and the company. Mention specific reasons why you want to work for this family-feel business in Newmarket and how you can contribute to their team.
Highlight Relevant Experience: In your CV, emphasise any previous customer service experience or skills that are relevant to the role. Use specific examples to demonstrate your ability to handle customer inquiries and resolve issues effectively.
Proofread Your Application: Before submitting your application, make sure to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Eclectic Recruitment Ltd
✨Know the Company
Before your interview, take some time to research the company. Understand their values, mission, and what makes them unique in the industry. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Showcase Your Communication Skills
As a Customer Service Advisor, strong communication skills are essential. During the interview, practice clear and concise responses. Use examples from your past experiences to demonstrate how you've effectively communicated with customers or resolved issues.
✨Prepare for Common Questions
Anticipate common interview questions related to customer service, such as handling difficult customers or resolving complaints. Prepare specific examples that highlight your problem-solving abilities and customer-centric approach.
✨Ask Insightful Questions
At the end of the interview, be ready to ask thoughtful questions about the role and the company culture. This not only shows your interest but also helps you determine if this is the right fit for you. Consider asking about team dynamics or opportunities for professional development.
