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For Companies At a Glance
- Tasks: Engage with customers and prospects to drive growth and satisfaction.
- Company: Join a dynamic team in Inverness focused on exceptional customer service.
- Benefits: Enjoy flexible part-time hours and a supportive work environment.
- Why this job: Be part of a team that values your input and fosters personal growth.
- Qualifications: No prior experience needed, just a positive attitude and great communication skills.
- Other info: Perfect for students seeking flexible work while studying.
Part time | Flexible hours between 12pm - 8pm
Our client is currently looking for a motivated and personable Telesales Executive to become a vital part of their Customer Operations Team at their Inverness office. You will play a key role in driving customer growth and satisfaction, engaging with both new prospects and existing customers to deliver exceptional service and value.
What you’ll be doing:
- Making calls to potential customers
- Providing information about products and services
- Handling customer inquiries and complaints
- Building and maintaining customer relationships
Telesales Executive employer: Global Highland Limited
Contact Detail:
Global Highland Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telesales Executive
✨Tip Number 1
Familiarise yourself with our products and services. Understanding what we offer will help you engage more effectively with customers and demonstrate your knowledge during conversations.
✨Tip Number 2
Practice your communication skills. As a Telesales Executive, you'll need to convey information clearly and persuasively, so consider role-playing scenarios with friends or family to build your confidence.
✨Tip Number 3
Research common objections in telesales. Knowing how to handle potential pushbacks from customers will prepare you for real conversations and show that you're proactive in your approach.
✨Tip Number 4
Network with current employees or join relevant online forums. Engaging with others in the industry can provide insights into our company culture and expectations, giving you an edge in your application.
We think you need these skills to ace Telesales Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Telesales Executive position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in sales or customer service. Use bullet points to make it easy to read, and quantify your achievements where possible to demonstrate your impact.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific examples of how you've successfully engaged with customers in the past and how you can contribute to their team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Global Highland Limited
✨Show Your Communication Skills
As a Telesales Executive, your ability to communicate effectively is crucial. During the interview, demonstrate your verbal skills by speaking clearly and confidently. Practice common sales scenarios to showcase how you would engage with customers.
✨Research the Company
Before the interview, take some time to learn about the company and its products or services. Understanding their customer base and values will help you tailor your responses and show genuine interest in the role.
✨Prepare for Role-Playing Scenarios
Telesales interviews often include role-playing exercises to assess your sales techniques. Be ready to handle objections and close a sale during these scenarios. Practising with a friend can help you feel more comfortable.
✨Highlight Your Customer Service Experience
Since the role involves engaging with both new prospects and existing customers, emphasise any previous customer service experience you have. Share specific examples of how you've successfully resolved issues or improved customer satisfaction.
