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- Tasks: Lead a technical team, manage schedules, and ensure high service delivery standards.
- Company: Join CBRE, a top global provider in facilities and real estate management.
- Benefits: Enjoy competitive pay, training opportunities, and a dynamic work environment.
- Why this job: Be part of a supportive culture that values growth and teamwork while making an impact.
- Qualifications: City and Guilds or equivalent in a trade, plus supervisory experience in building services.
- Other info: Opportunity to develop leadership skills and work with cutting-edge technology.
The predicted salary is between 36000 - 60000 £ per year.
CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Shift Leader to join the team located in London.
Role Summary & Responsibilities:
- Management of holiday, sickness cover requirements and HR issues including completion of appraisals of shift staff.
- Work with management to ensure training plans are in place and implemented.
- Maintain the image, appearance and professional standing of CBRE GWS technical team at all times.
- Supervision of technical M&E shift team and senior technical representative out of hours.
- Act as point of contact for technical service delivery.
- Plan and manage workload on shift; scheduling works based on priorities to ensure completion of PPM’s / CM’s and reactive work orders within defined SLA's; highlight any concerns to TSM.
- Ensure high degree of communication at shift handover via verbal handover period, shift log book, email and status board.
- Liaison with other FM Workplace Solutions service providers to provide an integrated service.
- Provide timely customer feedback verbally face to face, email or calling card.
- Act as Authorised Person for control of work - CBRE GWS and specialist contractors to agreed Permit to Work System (all project work to be controlled via CBRE GWS).
- Carry out electrical switching operations on systems within Change Control Process and authorization limits to agreed switching programmes.
- Lead in shift training by scenarios and lessons learnt; knowledge from O&M's and site drawings.
- Operate critical plant where authorised.
- Ensure compliance to client and CBRE GWS health and safety processes and procedures at all times for all work carried out by CBRE GWS staff and sub-contractors.
- Carry out toolbox talks, workplace assessments and audits at required frequencies supporting TSM as required.
- Adherence to CBRE GWS business processes and procedures with correct financial approvals.
- Ensure appropriate budgetary control is exercised on all CBRE spend (parts, tools, instruments, training, PPE).
- Provide a weekly performance report on workload status using maintenance management system (Real Suite); Submit monthly status to TSM as contribution to the client monthly report to include any problem areas, HSE issues, and SLA highlights.
Experience & Skills Required:
- City and Guilds or equivalent qualification in designated trade.
- Extensive previous experience of technical maintenance in a building services environment & previous supervisory experience.
- Good knowledge of Health and Safety and Environmental processes.
LV AP Shift Lead employer: CBRE Global Workplace Solutions (GWS)
Contact Detail:
CBRE Global Workplace Solutions (GWS) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land LV AP Shift Lead
✨Tip Number 1
Familiarise yourself with CBRE's values and mission. Understanding the company's culture will help you align your responses during interviews and demonstrate that you're a good fit for the team.
✨Tip Number 2
Network with current or former employees of CBRE GWS. They can provide valuable insights into the company’s work environment and expectations, which can help you tailor your approach when applying.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your leadership skills and technical knowledge. Highlighting relevant scenarios will demonstrate your capability to manage a shift effectively.
✨Tip Number 4
Stay updated on the latest health and safety regulations in the facilities management sector. Being knowledgeable about compliance will show your commitment to maintaining high standards in the workplace.
We think you need these skills to ace LV AP Shift Lead
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technical maintenance and supervisory roles. Emphasise any qualifications like City and Guilds that align with the job requirements.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Mention your experience in managing teams, handling HR issues, and ensuring compliance with health and safety processes.
Showcase Communication Skills: Since the role requires high communication standards, provide examples in your application of how you've effectively communicated in previous positions, especially during shift handovers or team meetings.
Highlight Problem-Solving Abilities: Discuss instances where you've successfully managed workload priorities or resolved issues within defined SLAs. This will demonstrate your ability to handle the responsibilities of the Shift Leader role.
How to prepare for a job interview at CBRE Global Workplace Solutions (GWS)
✨Showcase Your Leadership Skills
As a Shift Leader, you'll need to demonstrate your ability to manage a team effectively. Prepare examples from your past experiences where you've successfully led a team, handled HR issues, or implemented training plans.
✨Understand the Technical Requirements
Familiarise yourself with the technical aspects of the role, including electrical switching operations and maintenance management systems. Being able to discuss these topics confidently will show your expertise and readiness for the position.
✨Emphasise Communication Skills
Effective communication is key in this role. Be ready to discuss how you ensure clear communication during shift handovers and how you provide feedback to customers. Highlight any specific strategies you've used to maintain high communication standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life scenarios. Think about past challenges you've faced in a supervisory role and how you resolved them, particularly in relation to health and safety compliance and budgetary control.
