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For Companies At a Glance
- Tasks: Manage photo studio processes, arrange shoots, and handle supplier imagery.
- Company: Join a dynamic team focused on digital operations in a fast-paced environment.
- Benefits: Enjoy flexible working options and opportunities for professional growth.
- Why this job: Be part of a creative team, enhance your skills, and make a real impact.
- Qualifications: Proficiency in Excel and strong communication skills are essential.
- Other info: This is a 12-month fixed-term contract with potential for future opportunities.
The predicted salary is between 28800 - 43200 £ per year.
As a Digital Operations Assistant, you will, along with the Digital Operations Specialist, manage the photo studio process. Your responsibilities include arranging photography shoots and processing supplier imagery in the required format and quality for both own bought brands and concessions. You will also request and process supplier imagery from brands, identify which products need to be shot, and arrange for them to be sent to the photo studio.
As a Digital Operations Assistant, you will:
- Create/support concession data and collaborate with brands to resolve issues and update pricing.
- Manage and minimize products that are in stock but not on site (ISNOS).
- Ensure product enrichment is up to date and act as the point of contact for brands regarding online queries.
- Work with brands to ensure assets are sent before stock delivery, highlighting any inconsistencies to the Digital Operations Manager.
- Maintain the accuracy of the online range by removing outdated products and adding new ones, updating the range tracker accordingly.
- Handle queries from suppliers, B&M, the Photo Studio, Digital team, and Customer Services, escalating to the Digital Operations Manager when necessary.
- Manage stock status updates for NPS issues in a timely manner.
- Maintain relevant supplier information within team guidelines and ensure SLA targets are met.
- Conduct regular online site walks, highlighting priorities to the Digital Operations Manager promptly.
- Attend regular sales, trade, operations, and studio meetings to provide and receive updates on deliveries, uploads, and projects.
A Bit About You
- Well Informed: Develop excellent product knowledge by following trends and monitoring competitors.
- Organised and proactive: Capable of multitasking, prioritising, and working under tight deadlines with great attention to detail.
- Skilled: Proficient in Excel, with high numeracy and accuracy.
- Results-driven: Use data to measure performance and identify improvement areas.
- Great communicator: Excellent verbal and written communication skills, building strong stakeholder relationships.
- Flexible: Responsive to business needs and willing to take responsibility beyond role expectations.
- Values: Demonstrate trustworthiness and respect as a colleague.
Digital Operations Assistant (12 Month FTC) employer: Selfridges
Contact Detail:
Selfridges Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Operations Assistant (12 Month FTC)
✨Tip Number 1
Familiarise yourself with the latest trends in digital operations and photography. Understanding current industry standards will not only help you in interviews but also show your genuine interest in the role.
✨Tip Number 2
Network with professionals in the digital operations field. Attend relevant events or join online forums to connect with others who can provide insights or even refer you to opportunities at StudySmarter.
✨Tip Number 3
Brush up on your Excel skills, as proficiency is crucial for this role. Consider taking a short online course or practicing with real data sets to demonstrate your capabilities during discussions.
✨Tip Number 4
Prepare to discuss how you've handled tight deadlines and multitasking in previous roles. Use specific examples that highlight your organisational skills and ability to prioritise tasks effectively.
We think you need these skills to ace Digital Operations Assistant (12 Month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Digital Operations Assistant role. Emphasise your organisational skills, proficiency in Excel, and any experience with managing product data or photography processes.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the company. Mention specific examples of how your skills and experiences make you a great fit for managing the photo studio process and collaborating with brands.
Showcase Your Communication Skills: In your application, demonstrate your excellent verbal and written communication skills. Provide examples of how you've built strong relationships with stakeholders or resolved issues effectively in previous roles.
Highlight Your Results-Driven Approach: Use quantifiable achievements to illustrate your results-driven mindset. For instance, mention how you used data to improve processes or manage stock effectively in past positions.
How to prepare for a job interview at Selfridges
✨Showcase Your Organisational Skills
As a Digital Operations Assistant, you'll need to juggle multiple tasks. Be prepared to discuss how you prioritise your workload and manage tight deadlines. Share specific examples from your past experiences where your organisational skills made a difference.
✨Demonstrate Your Product Knowledge
Familiarise yourself with the latest trends in digital operations and the brands relevant to the company. During the interview, mention any research you've done on competitors and how it could inform your role. This shows you're proactive and well-informed.
✨Highlight Your Communication Skills
Effective communication is key in this role. Prepare to discuss how you've built strong relationships with stakeholders in previous positions. Use examples that illustrate your ability to handle queries and resolve issues efficiently.
✨Be Data-Driven
Since the role involves using data to measure performance, be ready to talk about your experience with data analysis. Discuss how you've used data to identify areas for improvement in past roles, especially in relation to stock management or product enrichment.
