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- Tasks: Manage complex care services and lead a supportive team in the Northwest.
- Company: Amore Complex Care provides tailored support for individuals with diverse needs.
- Benefits: Enjoy a competitive salary, 31 days annual leave, and excellent training opportunities.
- Why this job: Join a compassionate team dedicated to empowering individuals and making a real difference.
- Qualifications: Experience in care, strong leadership skills, and a person-centred approach are essential.
- Other info: Never work on your birthday again; enjoy an extra day off!
The predicted salary is between 28000 - 42000 £ per year.
Amore Complex Care is a complex care provider of support provisions to adults and young people with varying care and support needs in the Northwest. Amore Complex Care provides support services for people with diverse and often complex needs in community settings. Our ethos is to create therapeutic, holistic centred environments where individuals can enhance their personal skills, empowering them to lead a rich and fulfilling life as independently as possible.
Due to ongoing growth, Amore Complex Care are now looking for an experienced, motivated Complex Case Officer to manage complex care services in the Northwest area. You will be committed to Quality Assurance, Positive Behavioural Support and Person-Centred Approaches, be able to lead and develop the staff team to work in a person-centred and proactive way. You will need excellent attention to detail and be able to promote this approach within the team.
Why join our team at Amore?
- Highly competitive salary of £35,000 inclusive of on call duties
- 31 days annual leave (Inc bank holidays)
- Never work your birthday again….enjoy an additional day off on us
- Excellent training and development up to Diploma level 5
- Excellent working environment within a strong professional team
- Rewarding role for the successful candidate
- Proactive internal mobilisation team to support with business development
- Private pension scheme
- Excellent reputation within services
What we need from you:
- Person centred approach to planning and delivering an excellent service
- Coaching and mentoring teams in the community
- Overseeing quality assurance
- Awareness of CQC regulations
- Excellent interpersonal skills
- Maintaining and developing professional relationships
The ideal candidate should…
- NVQ level 5 or equivalent in care (desirable not essential)
- Possess good time management skills
- Strong organisational skills with experience of working with IT systems such as Microsoft office, and social care specific systems
- Experienced in working with clients with Complex needs
- Committed to reporting on client’s outcomes
- Organised with ability to meet deadlines
- Excellent communication skills
- Excellent leadership and people skills
- A full UK driving licence, with access to your own vehicle
Job Type: Full-time
Pay: £35,000.00 per year
Benefits:
- Company events
- Company pension
- Free parking
- On-site parking
- Referral programme
Schedule: Monday to Friday
Work Location: In person
Complex Care Case Officer employer: Amore Complex Care Limited
Contact Detail:
Amore Complex Care Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Care Case Officer
✨Tip Number 1
Familiarise yourself with the principles of Person-Centred Approaches and Positive Behavioural Support. Understanding these concepts will not only help you in interviews but also demonstrate your commitment to the ethos of Amore Complex Care.
✨Tip Number 2
Network with professionals in the care sector, especially those who have experience with complex needs. Engaging with others in the field can provide valuable insights and may even lead to referrals or recommendations for the position.
✨Tip Number 3
Prepare to discuss specific examples from your past experiences where you've successfully managed teams or projects in a care setting. Highlighting your leadership skills and ability to oversee quality assurance will set you apart.
✨Tip Number 4
Research Amore Complex Care's reputation and values thoroughly. Being able to articulate why you want to join their team and how you align with their mission will show your genuine interest in the role.
We think you need these skills to ace Complex Care Case Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Complex Care Case Officer position. Understand the key responsibilities and required skills, such as quality assurance and person-centred approaches, so you can tailor your application accordingly.
Tailor Your CV: Customise your CV to highlight relevant experience in complex care and any leadership roles you've held. Emphasise your interpersonal skills and any qualifications like NVQ level 5 that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for providing person-centred care. Mention specific examples of how you've successfully managed teams or improved service delivery in previous roles, demonstrating your fit for the position.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Complex Care Case Officer role.
How to prepare for a job interview at Amore Complex Care Limited
✨Understand the Company Ethos
Before your interview, take some time to research Amore Complex Care's ethos and values. Familiarise yourself with their commitment to creating therapeutic, person-centred environments. This will help you align your answers with their mission during the interview.
✨Showcase Your Experience
Be prepared to discuss your previous experience in managing complex care services. Highlight specific examples where you've successfully implemented quality assurance or positive behavioural support, as these are key aspects of the role.
✨Demonstrate Leadership Skills
As a Complex Care Case Officer, you'll need to lead and develop a team. Think of instances where you've coached or mentored others, and be ready to share how you foster a supportive and proactive team environment.
✨Prepare Questions
At the end of the interview, you'll likely have the chance to ask questions. Prepare thoughtful questions about the team dynamics, training opportunities, and how they measure success in client outcomes. This shows your genuine interest in the role and the company.
