Career at West Midlands Trains Apply now

Career at West Midlands Trains

Full-Time 36000 - 60000 £ / year (est.)
Apply now
West Midlands Trains

At a Glance

  • Tasks: Join our railway family and explore various roles with flexibility and support.
  • Company: West Midlands Trains is dedicated to employee wellbeing and career growth.
  • Benefits: Enjoy free rail travel, discounts, a competitive pension scheme, and wellness resources.
  • Why this job: This opportunity offers personal growth, a supportive culture, and exciting rewards for hard work.
  • Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
  • Other info: Flexible working practices available to help balance work and personal life.

The predicted salary is between 36000 - 60000 £ per year.

We’re proud (and a little bit chuffed) to be able to offer careers where flexibility, support and a brilliant benefits scheme come as standard. So, if you’re looking for your next challenge, then why not have a browse over on our owning company website to see our current vacancies rand discover all of the benefits we have to offer when you join our railway family?

Work perks and benefits

When working at West Midlands Trains, we want to keep you on the track to success. That’s why we have great benefits and rewards in place to recognise our hard-working colleagues and reward those who go the extra mile. But don’t just take our word for it; scroll down to see all the benefits you could be entitled to as a valued member of our team.

  • Free rail travel on West Midlands Railway, London Northwestern Railway and other Transport UK rail operators, as well as a 75% discount on all other trains across most of the UK network.
  • We are a family-friendly employer and offer a range of policies and flexible working practices across the business, to help you achieve a better balance between work and your other priorities, whether that be caring responsibilities, leisure activities, further learning or other interests.
  • We understand saving for your future is important; that’s why we love giving back to our staff with our highly competitive pension scheme. We offer a final salary pension from day one of you joining through the Railway Pension Scheme (RPS). This sees us boost your pension contributions by 150% as well as offering life cover with the death in service benefit equal to four times your salary.
  • Our amazing ‘Extra Mile’ platform gives you wide access to significant and exclusive deals, fantastic savings, discounts and cashback from over 800 top retailers and restaurants. We also offer two Cycle2Work schemes to get you the best discounts with potential savings of up to 42% on bikes and equipment.
  • You’re not just working for us, we’re working for you! Each role here offers you the chance to learn and progress with training schemes and an online training platform to complete at your own pace.
  • Your wellbeing matters to us, and we have a wide range of wellbeing resources and health benefits such as discounted gym membership, as well as access to a health cash plan, winter flu vaccines and free eye care vouchers.
  • Our employees are the lifeblood of our company, which is why you’ll have around the clock access to information, advice and counselling. This service is free and 100% confidential, because we know how important it is to take care of our mental health.
  • Our colleague recognition scheme provides exciting rewards for employees who go the extra mile during their daily roles.

Career at West Midlands Trains employer: West Midlands Trains

At West Midlands Trains, we pride ourselves on being a family-friendly employer that prioritizes flexibility and support for our employees. With an impressive benefits package including free rail travel, a competitive pension scheme, and extensive training opportunities, we ensure that every team member can thrive both personally and professionally. Join us to be part of a vibrant work culture that values your contributions and promotes your well-being.
West Midlands Trains

Contact Detail:

West Midlands Trains Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Career at West Midlands Trains

✨Tip Number 1

Familiarize yourself with the company culture at West Midlands Trains. Understanding their values and commitment to flexibility and support can help you align your approach during interviews and discussions.

✨Tip Number 2

Take advantage of networking opportunities within the railway industry. Engaging with current employees on platforms like LinkedIn can provide insights into the work environment and potentially lead to referrals.

✨Tip Number 3

Research the specific benefits offered by West Midlands Trains, such as the 'Extra Mile' platform and pension scheme. Being knowledgeable about these perks can demonstrate your genuine interest in the role and the company.

✨Tip Number 4

Prepare thoughtful questions about career progression and training opportunities during your interview. This shows that you are not only interested in the position but also in growing with the company.

We think you need these skills to ace Career at West Midlands Trains

Customer Service Skills
Teamwork
Flexibility
Communication Skills
Problem-Solving Skills
Time Management
Attention to Detail
Adaptability
Organizational Skills
Interpersonal Skills
Safety Awareness
Technical Proficiency
Commitment to Continuous Learning
Empathy

Some tips for your application 🫡

Understand the Company Culture: Take some time to familiarize yourself with West Midlands Trains' values and culture. Highlight how your personal values align with theirs in your application.

Tailor Your CV: Make sure your CV reflects the skills and experiences that are relevant to the job you're applying for. Use keywords from the job description to demonstrate your fit for the role.

Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role and the company. Mention specific benefits or aspects of the company that attract you.

Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is clear and concise.

How to prepare for a job interview at West Midlands Trains

✨Show Your Enthusiasm for the Railway Industry

Make sure to express your passion for the railway industry during the interview. Talk about what excites you about working with West Midlands Trains and how you can contribute to their mission of providing excellent service.

✨Highlight Your Flexibility and Adaptability

Since West Midlands Trains values flexibility, be prepared to discuss your experiences in adapting to changing situations. Share examples of how you've successfully managed work-life balance or adjusted to new challenges in previous roles.

✨Discuss Your Commitment to Teamwork

Emphasize your ability to work well within a team. West Midlands Trains prides itself on being a family-friendly employer, so share stories that showcase your collaborative spirit and how you support your colleagues.

✨Prepare Questions About Employee Benefits

Demonstrate your interest in the company by preparing thoughtful questions about their benefits and training opportunities. This shows that you value employee wellbeing and are eager to take advantage of the resources available to you.

Career at West Midlands Trains
West Midlands Trains Apply now
West Midlands Trains
  • Career at West Midlands Trains

    Full-Time
    36000 - 60000 £ / year (est.)
    Apply now

    Application deadline: 2026-07-02

  • West Midlands Trains

    West Midlands Trains

    2017

    West Midlands Trains is the operator of West Midlands Railway and London Northwestern Railway services connecting a wide UK geography from Liverpool, through Birmingham and wider West Midlands to London. We are the train company for real people, run by real people, dedicated to providing safe and convenient travel at a price everyone can afford. We are proud to deliver your railway as part of the Transport UK Group, running around 1,300 train journeys a day, for more than 60 million passengers a year.   Discounted student travel offer Maximise your student experience… and savings! Grab our Student Season Ticket…

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