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- Tasks: Be the friendly face for our overnight guests, ensuring their safety and comfort.
- Company: Join Whitbread, the UK's leading hospitality business with brands like Costa Coffee and Premier Inn.
- Benefits: Enjoy up to 60% off hotel stays, discounts on meals, and a complimentary breakfast for two.
- Why this job: Immediate start with guaranteed hours, training support, and a clear career path await you!
- Qualifications: No experience needed; just bring your calm personality and customer service skills.
- Other info: We celebrate diversity and encourage applications from all backgrounds, including under-represented groups.
Skip to main content Nights Team Member Category: Operations – Nights Location: Belfast We’re currently recruiting in our Belfast City Centre (Cathedral Quarter) Premier Inn Hotel. Working 32 hours per week over 4 days, paying up to £12.39 per hour. Nights Team Member – Belfast City Centre (Cathedral Quarter) Premier Inn Hotel. Come and be a Nights Team Member at Premier Inn in Belfast City Centre (Cathedral Quarter). As the go-to for our hotel overnight guests, use your calm personality to ensure their safety and your customer service skills to help them rest easy and get that good night’s sleep with us. Immediate start, no experience needed. PAY RATE: Up to £12.39 per hour CONTRACT TYPE: Permanent, full time – we don’t do zero hours contracts! Over 18s only. HOURS: 32 hours a week over 4 days- guaranteed hours to plan your week around. LOCATION: 2-6 Waring Street, Belfast BT1 2DX Why you’ll love it here: Training and support: We’ve got a warm welcome and simple administration system to use that will make your job easier from the start PLUS the opportunities to give you a clear career path within our business. Whitbread Benefits card: Enjoy up to 60% off Premier Inn rooms and 25% off meals in all Whitbread Restaurants Pension and saving schemes: Company pension and save as you earn scheme Discounts: Get money off shops, your utility bills, travel, cinema trips, supermarkets and more Have breakfast on us: Enjoy a complimentary Premier Inn breakfast for 2 when you join us What you’ll do: Join our team at Belfast City Centre (Cathedral Quarter) Premier Inn as a Nights Team Member and look after our hotel and guests overnight. Bring your problem-solving skills, health and safety knowledge and be part of the UK’s leading hospitality business, Whitbread. Here there are no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcome your application whatever your background or situation. We believe that everyone is unique and there should be no barriers to entry and no limits to ambition. We are committed to being an inclusive organisation that values diversity and welcomes your application whatever your background or situation. Under-represented groups such as women, ethnic minorities, people with disabilities & members of the LGBTQIA+ community (those who identify as lesbian, gay, bi, trans and non-binary or those who use a different LGBTQIA+ term), are strongly encouraged to build a career with us. Speak to us about workplace adjustments, part-time and flexible working. Where possible we will support this. Job ref: Advertised: 17 Jan 2025
Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre) | Nights Team Member employer: Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre)
Contact Detail:
Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre) | Nights Team Member
✨Tip Number 1
Familiarize yourself with the Premier Inn brand and its values. Understanding their commitment to customer service and inclusivity will help you align your approach during the interview.
✨Tip Number 2
Highlight any previous experience in customer service, even if it's informal. Your ability to interact positively with guests can set you apart, even if you haven't worked in a hotel before.
✨Tip Number 3
Prepare to discuss how you would handle common night-time scenarios, such as guest inquiries or safety concerns. This shows your problem-solving skills and readiness for the role.
✨Tip Number 4
Express your enthusiasm for working nights and your understanding of the unique challenges it presents. Employers appreciate candidates who are aware of the demands of the job.
We think you need these skills to ace Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre) | Nights Team Member
Some tips for your application 🫡
Understand the Role: Take some time to fully understand the responsibilities of a Nights Team Member at Premier Inn. Highlight your customer service skills and any relevant experiences in your application.
Tailor Your CV: Make sure your CV reflects your calm personality and problem-solving skills. Emphasize any previous experience in hospitality or customer service, even if it's informal.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Premier Inn and how you can contribute to the team.
Highlight Inclusivity: Since Whitbread values diversity and inclusivity, feel free to mention any unique perspectives or experiences you bring to the table that align with their commitment to an inclusive workplace.
How to prepare for a job interview at Whitbread Group PLC (Costa Coffee, Premier Inn, Brewers Fayre)
✨Show Your Calm Personality
As a Nights Team Member, your calm demeanor is crucial. During the interview, demonstrate how you handle stressful situations and maintain composure. Share examples from past experiences where you successfully managed challenges.
✨Highlight Customer Service Skills
Customer service is key in this role. Be prepared to discuss your approach to ensuring guests feel safe and comfortable. Use specific examples that showcase your ability to provide excellent service, even during the night.
✨Emphasize Problem-Solving Abilities
The job requires quick thinking and problem-solving skills. Prepare to discuss scenarios where you identified issues and implemented effective solutions. This will show your potential employer that you can handle unexpected situations.
✨Express Enthusiasm for Inclusivity
Whitbread values diversity and inclusivity. Make sure to express your appreciation for these values during the interview. Share any personal experiences or insights that align with their commitment to creating an inclusive workplace.
