Settlement Manager (Worldwide/ Remote)

At ZEN.COM, we’re building a product that’s changing the way peopleshop and pay online– simple, smart and, well,zen. If you’re looking for a place where yourskills have real impactand yourideas are heard, we’d love to hear from you.

Right now, we’re looking for aSettlement Managerto join ourfinance teamand support theday-to-day operationsof ourpayment settlement processes.

• Oversee the daily operationsof the Settlements Team, ensuring efficient and accurate processing of payment and financial transactions.
• Manage settlements with Payment Service Providers (PSPs), including verifying the accuracy and completeness of reports received from PSPs, and reconcile with banks and the operational processing system.
• Ensure timely and accurate posting of values resulting from settlement reports in the operational system.
• Reconcile GL accounts related to settlements and resolve any discrepancies.
• Prepare and distribute periodic reports on settlement activities.
• Support projects related to settlements and collaborate with other departments to resolve issues related to failed or incomplete transactions.
• Develop and implement policies and procedures to improve settlement processes and ensure compliance with financial regulations.
• Provide leadership and guidance to the Settlements Team, including assigning tasks, developing and motivating employees, and tracking their performance.
• Assist in building and testing products, operational systems for payments, finance and reconciliation.
• Analysis on PSP performance and associated cost.

What we’re looking for:

• Bachelor\’s degree in Finance, Accounting, or a related field.
• Minimum of 5 years of experience in financial settlements or a related role in payment industry.
• Proven experience in team management and leadership.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Proficiency in financial and accounting software.
• Proficiency in MS Excel, VBA, Power Query, and other relevant tools.
• Relevant certifications in finance or accounting are a plus.
• Knowledge of complex payments operations and the ability to resolve issues quickly and accurately.

Desired Skills:

• Strong understanding of settlement policies and different products being traded by clients and markets.
• Ability to work independently and as part of a team, with excellent communication and interpersonal skills.
• Problem-solving and troubleshooting skills.
• Mindset for continuous improvement.

What do we offer?

• Real influencein shaping theZEN.COM product offer.
• Work in an environment whereinnovation and efficiencycount.
• Competitive salaryandflexible working conditions.
• Private medical care.
• Internal and external training.

If this sounds like you – let’s talk. Join us and help shape the future of payments!

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