At a Glance
- Tasks: Join us as an Apprentice Aftersales Advisor and deliver top-notch customer service.
- Company: TrustFord is Europe's largest Ford dealership, proud of its legacy and future.
- Benefits: Enjoy 33 days holiday, life assurance, and a £3,000 retention bonus after 5 years.
- Why this job: Kickstart your career with comprehensive training and a fun, supportive team environment.
- Qualifications: Customer-focused individuals with attention to detail and the ability to thrive in fast-paced settings.
- Other info: Experience a unique residential induction academy to kick off your journey with us.
Department: Apprenticeships & Work Experience, Service Advisor Location: Coleraine Salary Range: Competitive Salary plus 33 days holiday, Life Assurance and other great Company benefits Contract Type: Fixed Contract We love what we do, we’re proud of our brand and excited for the future. TrustFord is the largest Ford dealership in Europe and part of the Ford Motor Company. One of the most famous brands in the world, we have a long history to be proud of and a secure and exciting future to look forward to. We love what we do – whether that’s working with incredible cars and vehicles, driving the standard in customer care, or helping our business invest and innovate in new areas. We are looking for an Apprentice Aftersales Advisor to join the team. The successful candidate will learn to deliver an efficient reception service ensuring a high standard of customer satisfaction. Join us, and you’ll soon discover that we’ll invest both in our business and in you. From a comprehensive training and development programme (including a week at our residential induction academy) to a performance-related bonus, 33 days’ holiday, and other great benefits we’ll give you the rewards you deserve. And a friendly, local team that make life at work fun. We’ll innovate, grow and set the benchmark for our industry. Are you customer focused? Do you have sharp attention to detail? Are you capable of working in a fast paced environment? Are you looking for a career in the Aftersales department? Together with our generous rewards and structured approach to training and development, we offer real job security and every opportunity to progress. So if it’s a career you’re looking for and not just a job, then your journey starts here. In addition to receiving a competitive salary, for the right candidate this position will offer: Industry leading package £3,000 retention bonus paid after 5 years of service 33 days annual leave (including bank holidays) in addition to an annual leave purchase & sale scheme Pension Scheme & Life Assurance Ford Privilege vehicle purchase scheme Discount on Service, Bodyshop and Parts 1 day each year to volunteer for a charity of your choice Cycle to work purchase scheme Access to Perks at Work discount website When completing your application please give specific detail of your experience, skills and previous responsibilities that you believe would be relevant to the role you are applying for. We blind recruit therefore our Recruiting Managers will not see your personal details or your CV until you have been selected to attend an interview. Our application form is your opportunity to detail all of your experience as you would on your CV. For your first 3 days in the business, you’ll be attending our fantastic residential induction academy. This is at a lovely hotel in the heart of the Northampton countryside, where you’ll learn all about our business before you start your new role. Our PPA is what makes TrustFord. Our Network Groups support us in allowing for every colleague to respect and care for one another no matter what… be it your race, ability, gender, or who you love. This helps us to develop inclusive and diverse teams, truly representative of the communities that we operate in. We welcome applications from everyone. We work with our colleague network Groups – including our Race, LGBTQ+, Disability and Gender Networks to increase the number of applications we receive from different backgrounds. To request any adjustments, please ask this during the application stage or contact the Recruitment Team. TrustFord is an equal opportunities employer and does not discriminate on any grounds other than ability to carry out the job role. All offers of employment are subject to a background check. We advertise our vacancies to attract candidates and not agency suppliers. If we need agency assistance then we will contact agencies from our Preferred Supplier List. Any speculative CVs we receive will not be accepted as an introduction. To be considered for this role you will be redirected to and must complete the application process on our careers page. To start the process click the Continue to Application or Login/Register to apply button below.
Trust Ford | Apprentice Aftersales Advisor employer: Trust Ford
Contact Detail:
Trust Ford Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Trust Ford | Apprentice Aftersales Advisor
✨Tip Number 1
Familiarize yourself with TrustFord's values and mission. Understanding what makes us proud of our brand will help you align your answers during the interview and show that you're genuinely interested in being part of our team.
✨Tip Number 2
Highlight any customer service experience you have, even if it's informal. Since this role is focused on delivering a high standard of customer satisfaction, demonstrating your ability to engage with customers effectively will set you apart.
✨Tip Number 3
Prepare for questions about working in a fast-paced environment. Think of examples from your past experiences where you successfully managed multiple tasks or dealt with challenging situations, as this will showcase your adaptability.
✨Tip Number 4
Research the Ford brand and its vehicles. Showing knowledge about our products can impress the interviewers and demonstrate your enthusiasm for the automotive industry, which is crucial for an Aftersales Advisor.
We think you need these skills to ace Trust Ford | Apprentice Aftersales Advisor
Some tips for your application 🫡
Highlight Relevant Experience: When filling out the application, make sure to provide specific details about your previous experiences and responsibilities that relate directly to the role of an Apprentice Aftersales Advisor. This will help demonstrate your suitability for the position.
Showcase Customer Focus: Trust Ford values customer satisfaction highly. In your application, emphasize any experience you have in customer service or roles where you had to ensure a high standard of care for clients.
Detail Your Skills: Be sure to mention any skills that are relevant to the fast-paced environment of the Aftersales department. This could include attention to detail, communication skills, or the ability to work under pressure.
Follow Application Instructions: Make sure to complete the application process on Trust Ford's careers page as instructed. Pay attention to any specific requirements they mention, as this shows your ability to follow directions and your genuine interest in the role.
How to prepare for a job interview at Trust Ford
✨Show Your Customer Focus
Trust Ford values customer satisfaction highly. Be prepared to share examples of how you've provided excellent customer service in the past, and demonstrate your understanding of what it means to be customer-focused.
✨Highlight Attention to Detail
As an Aftersales Advisor, attention to detail is crucial. Discuss specific instances where your keen eye for detail has made a difference, whether in previous jobs or during your studies.
✨Demonstrate Your Ability to Work in a Fast-Paced Environment
The role requires working efficiently under pressure. Prepare to talk about experiences where you successfully managed multiple tasks or worked in a busy environment, showcasing your ability to thrive in such settings.
✨Express Your Enthusiasm for the Automotive Industry
Show your passion for cars and the automotive industry. Research Trust Ford and be ready to discuss why you want to work specifically with them, highlighting any relevant knowledge or interest you have in their brand.