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For Companies At a Glance
- Tasks: Lead a small TechOps team, tackle technical challenges, and drive innovation in energy management.
- Company: Kraken is revolutionising the energy sector with smart, sustainable technology solutions.
- Benefits: Enjoy a dynamic work environment, opportunities for growth, and the chance to make a real impact.
- Why this job: Join us to shape a sustainable future and work on cutting-edge technology in a collaborative culture.
- Qualifications: Experience in leading tech projects, scripting, and managing diverse stakeholders is essential.
- Other info: We value passion and encourage applicants to share their growth areas, even if not all criteria are met.
The predicted salary is between 43200 - 72000 £ per year.
Help us use technology to make a big green dent in the universe! Kraken powers some of the most innovative global developments in energy. We’re a technology company focused on creating a smart, sustainable energy system. From optimising renewable generation, creating a more intelligent grid, to enabling utilities to provide excellent customer experiences, our operating system for energy is transforming the industry worldwide for the benefit of everyone. It’s an exciting time in energy. Join us to make a real impact on shaping a better, more sustainable future.
What we do:
- Build the most AI-driven, innovative platform for energy management, including Customer Information Systems (CIS), billing, meter data management, CRM, and AI-driven communications.
Why we do it:
- The future of energy will be different from today. We need to build for it now.
We are building a small, efficient TechOps team at Kraken. We seek an ambitious, knowledgeable, and experienced TechOps Architect passionate about tackling challenges, driving innovation, and helping us grow through organizational change. You will define what TechOps is at Kraken, shaping this team to provide world-class support, solve problems with engineering expertise, and lead transformational change.
What is TechOps?
A modern, lean version of enterprise IT, covering support to strategic planning. We handle big problems daily, working in ambiguity with a cloud-first approach to scale quickly without on-premise infrastructure.
About The Role
As a TechOps Architect, you will make strategic technical decisions impacting the entire business, while also engaging with day-to-day support to understand user challenges. You’ll have broad and deep knowledge across IT, including software engineering, security, platform architecture, and UI/UX.
Potential previous roles:
- 3rd line support
- DevOps Engineer
- Systems architect
- Network Architect
- Solutions architect
- Enterprise Architect
What You'll Do
- Define success for a small, agile TechOps team.
- Tackle tough technical issues at scale.
- Make strategic technical decisions globally.
- Design and improve processes, automations, and systems for efficiency and scalability.
- Mentor the TechOps team, supporting technical projects.
- Assist with daily technical support, ensuring employee productivity.
- Collaborate with Security to balance security, productivity, and user experience.
- Manage vendor relationships and procurement for SaaS and hardware.
- Lead complex projects like identity provider migrations, device management, and SaaS transitions.
What You'll Need
- Experience leading diverse technical projects.
- Proficiency with scripting, APIs, and automation.
- Comfort with ambiguity and multitasking.
- Experience managing multiple stakeholders and supporting applications across devices.
- Knowledge of IAM systems like Okta or Microsoft Entra.
- Experience with SSO technologies (OAuth, SAML).
- Understanding of identity provisioning (SCIM).
- Ability to communicate technical concepts to non-technical stakeholders.
- A conscientious, ethical approach and passion for doing the right thing.
Nice to Have
- Experience building macOS apps with Swift.
- Experience with Munki, AutoPkg, Chocolatey, PowerShell.
- Basic programming skills in languages like Python or TypeScript.
- Familiarity with security tools like CrowdStrike, Kolide, osquery, Zscaler.
We value passion and willingness to learn. Even if you don’t meet all criteria, we encourage you to apply and tell us your areas for growth. Join us to help shape the future of energy and build a global impact. If you’re excited, please apply!
TechOps Architect employer: Kraken
Contact Detail:
Kraken Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TechOps Architect
✨Tip Number 1
Familiarise yourself with the latest trends in energy technology and AI-driven platforms. Being able to discuss current innovations and how they can be applied at Kraken will show your passion and understanding of the industry.
✨Tip Number 2
Network with professionals in the TechOps and energy sectors. Attend relevant meetups or webinars to connect with others who share your interests, as personal connections can often lead to job opportunities.
✨Tip Number 3
Prepare to discuss your experience with managing diverse technical projects and how you've tackled ambiguity in past roles. Be ready to provide specific examples that demonstrate your problem-solving skills and leadership abilities.
✨Tip Number 4
Showcase your ability to communicate complex technical concepts to non-technical stakeholders. This skill is crucial for a TechOps Architect, so think of ways to illustrate your communication style during discussions.
We think you need these skills to ace TechOps Architect
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the TechOps Architect role at Kraken. Familiarise yourself with their mission to create a sustainable energy system and how your skills can contribute to this goal.
Tailor Your CV: Customise your CV to highlight relevant experience in technical operations, software engineering, and project management. Emphasise your ability to tackle complex technical issues and lead diverse projects, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for technology and sustainability. Discuss specific experiences that demonstrate your proficiency with scripting, APIs, and automation, and how you can help Kraken achieve its goals.
Showcase Your Soft Skills: In your application, don't forget to mention your communication skills and ability to work with non-technical stakeholders. Highlight your ethical approach and willingness to learn, as these qualities align with Kraken's values.
How to prepare for a job interview at Kraken
✨Understand the TechOps Landscape
Familiarise yourself with the concept of TechOps and how it differs from traditional IT. Be prepared to discuss how you can contribute to building a lean, agile team that addresses both strategic planning and day-to-day support.
✨Showcase Your Technical Expertise
Highlight your experience with scripting, APIs, and automation during the interview. Be ready to provide examples of how you've tackled complex technical issues in previous roles, especially in environments with ambiguity.
✨Communicate Effectively with Non-Technical Stakeholders
Since the role requires explaining technical concepts to non-technical stakeholders, practice articulating your ideas clearly and concisely. Use relatable analogies or examples to demonstrate your ability to bridge the gap between tech and business.
✨Demonstrate Your Passion for Innovation
Kraken values candidates who are passionate about driving innovation and making a positive impact. Share your thoughts on the future of energy technology and how you envision contributing to a sustainable energy system.
