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- Tasks: Evaluate luxury brands through discreet visits and online experiences, providing valuable feedback.
- Company: CXG is a global leader in customer experience for premium and luxury brands.
- Benefits: Enjoy flexible working hours and the ability to choose assignments that suit your interests.
- Why this job: Make a real impact on luxury brands while enjoying diverse tasks and a vibrant community.
- Qualifications: Must be 18+, a current luxury brand customer, and detail-oriented; no prior experience required.
- Other info: Work remotely via our mobile app and join a network of over 80,000 evaluators worldwide.
Join the global community that enhances and elevates the experience of the most prestigious luxury brands in the world! CXG, a leading customer experience agency servicing premium and luxury brands, is looking for mission-based Customer Experience Evaluators who are existing luxury brand customers.
As a Freelance Luxury Brand Evaluator, you can perform several evaluations per month and provide your valuable feedback via a questionnaire. Your assignments will be as diverse as our luxury clients and industries, ranging from fashion and high-end jewelry to cosmetics, luxury watches, automotives, and more. Your evaluations may involve visiting a store, returning a purchase, buying a product online, or making an appointment with a store.
Please note: Applicants should not have worked for luxury retail brands to ensure the integrity and objectivity of the evaluations. Your feedback can influence brand strategies and help shape a brand's strategy, making this an opportunity for you to have a meaningful impact on the luxury market.
Responsibilities:- Conduct discreet evaluations of your favorite luxury brands in-store, online, or sometimes both.
- Provide objective feedback about your experiences.
- Choose assignments that align with your profile and interests.
- Complete questionnaires after each evaluation.
- Comply with all given project objectives and special requirements from the luxury brand we represent.
To become an evaluator with us, follow these simple steps:
- Register on live.cxg.com and receive an email with your credentials.
- Log into our platform and tell us more about yourself.
- Once this is done, our team will verify your profile and contact you.
- Check the ‘welcome package’ and pass the general certification.
- You’re now ready! You are now available for assignments and can browse and apply for any opportunities that interest you.
CXG is a global customer experience agency servicing premium and luxury brands. Our 12 offices around the world are able to service 70 countries. We are a team of 220+ customer experience experts and a network of over 80,000 evaluators worldwide. Learn more about what we do at www.cxg.com.
Enjoy the flexibility of working from our mobile application where you can search and apply for missions, take certifications, submit surveys, and much more, all on the go.
Must be 18 years or older. Existing client of premium and luxury brands. Not contractually engaged with any retail brands, to maintain integrity. Punctual, organized, detail-oriented, reliable. Observant, passionate about customer experience. No prior experience needed, we look for honest feedback from real customers.
Freelance Luxury Brand Evaluator - Lyndhurst, Egham, Nottingham and Solihull employer: CXG group
Contact Detail:
CXG group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Freelance Luxury Brand Evaluator - Lyndhurst, Egham, Nottingham and Solihull
✨Tip Number 1
Familiarise yourself with the luxury brands you love. Being an existing customer gives you a unique perspective, so think about your experiences and how they can translate into valuable feedback for the brand.
✨Tip Number 2
Stay updated on current trends in the luxury market. Understanding what’s hot and what’s not will help you provide more insightful evaluations that can influence brand strategies.
✨Tip Number 3
Network with other evaluators or luxury brand enthusiasts. Engaging with a community can provide you with tips and insights that enhance your evaluation skills and broaden your understanding of customer experiences.
✨Tip Number 4
Be prepared to share your honest opinions. The integrity of your feedback is crucial, so approach each evaluation with an open mind and a commitment to providing constructive criticism.
We think you need these skills to ace Freelance Luxury Brand Evaluator - Lyndhurst, Egham, Nottingham and Solihull
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Freelance Luxury Brand Evaluator. Familiarise yourself with the types of evaluations you will be conducting and the importance of providing objective feedback.
Highlight Relevant Experience: Even if you don't have direct experience in luxury retail, emphasise your experiences as a customer of luxury brands. Share specific examples of your interactions and what you value in customer service to demonstrate your understanding of the luxury market.
Craft a Strong Profile: When registering on the CXG platform, ensure your profile is detailed and reflects your passion for luxury brands. Include information about your favourite brands and why you enjoy them, as this can help align you with suitable assignments.
Complete the Certification: After registration, pay attention to the 'welcome package' and complete the general certification. This step is crucial as it prepares you for the evaluations and ensures you meet the standards expected by CXG.
How to prepare for a job interview at CXG group
✨Show Your Passion for Luxury Brands
Make sure to express your genuine interest in luxury brands during the interview. Share your experiences as a customer and how these brands have impacted your life. This will demonstrate that you understand the market and are passionate about providing valuable feedback.
✨Be Prepared to Discuss Evaluation Scenarios
Think about different scenarios where you might evaluate a luxury brand, whether in-store or online. Be ready to discuss how you would approach these evaluations and what specific aspects you would focus on, such as customer service, product quality, or overall experience.
✨Highlight Your Attention to Detail
As a Luxury Brand Evaluator, attention to detail is crucial. During the interview, provide examples of how you've demonstrated this skill in past experiences, whether in personal or professional settings. This will reassure them that you can provide thorough and objective feedback.
✨Ask Insightful Questions
Prepare some thoughtful questions about the role and the company. This shows your enthusiasm and helps you understand their expectations better. You might ask about the types of assignments available or how they ensure the integrity of evaluations, which aligns with your role as an evaluator.
