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For Companies At a Glance
- Tasks: Support customers in temporary accommodation, ensuring safety and maintaining records.
- Company: Join Apricus Resourcing, a dedicated provider in social housing and care.
- Benefits: Enjoy competitive pay, free DBS checks, and a dedicated consultant for support.
- Why this job: Make a real impact while gaining valuable experience in a supportive environment.
- Qualifications: No experience needed; previous work in social housing or care is a plus.
- Other info: Flexible 12-hour shifts with potential for contract extension.
Apricus Resourcing are working with an independent provider who are looking for a Housing Concierge for a contract role based in Exeter.
The role available is based on a long term locum basis with 12 hour shifts available on days over a two week rolling rota - Shift times are 07:00 - 19:30 with a 1 hour unpaid lunch break.
The position is based in a temporary accommodation and assessment service. The role includes supporting customers with alcohol dependence and addiction, substance misuse both prescription, legal and illegal substances and often complex mental ill health that is linked to past trauma, trauma of surviving on the streets. The post holder is responsible for statistical information regarding occupancy, updating project records e.g. the communications log, in accordance with record keeping quality standards.
Main Duties:
- To maintain full and accurate log of events during the shift, for the purpose of clear and concise communication to service staff.
- To actively ensure the security of the building, monitoring CCTV and patrolling at regular intervals.
- In the absence of cleaning staff, to carry out cleaning duties of all common areas and vacant rooms.
- To identify defects in relation to monthly defect monitoring and reducing turnaround times.
- To participate in ensuring the security and the safety of service users, staff, visitors, contractors, premises, and equipment.
- To adhere to the post holder’s own responsibilities to health and safety in the work place, and to colleagues, service users and the general public.
- Upon request, to operate as first point of contact for any emergency on call system within the service.
Person specification:
No experience required, although previous work in either a social housing or care setting in a paid or voluntary capacity would be beneficial.
The role is based on a rolling contract with a view to extend, the rate of pay for the role is £12.21 PAYE per hour.
Benefits of working with Apricus Resourcing:
- Free of charge fast tracked DBS disclosure certificate.
- Dedicated Consultant permanently assigned to you with all the sector expertise required.
- Excellent efficient weekly Payroll and professional Compliance Department System, ensuring that you are accurately paid on time, every time.
- The most competitive Rates the sector can offer, allowing you to achieve earnings unlike anywhere else.
- Leading £300 Referral Bonus, for every successful referral to Apricus.
If you are interested please feel free to apply or contact the office directly.
Housing Concierge employer: Apricus Resourcing Ltd
Contact Detail:
Apricus Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Concierge
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals in temporary accommodation, especially those dealing with addiction and mental health issues. This knowledge will help you demonstrate empathy and understanding during any interviews.
✨Tip Number 2
Highlight any relevant experience you have in social housing or care settings, even if it's voluntary. Be prepared to discuss how these experiences have equipped you with the skills needed for the Housing Concierge role.
✨Tip Number 3
Show your commitment to safety and security by discussing any previous roles where you had to monitor environments or ensure the well-being of others. This will be crucial for the responsibilities outlined in the job description.
✨Tip Number 4
Prepare to discuss your ability to maintain accurate records and logs, as this is a key part of the role. Think of examples from past experiences where attention to detail was essential.
We think you need these skills to ace Housing Concierge
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Housing Concierge position. Tailor your application to highlight relevant skills and experiences that align with the role.
Highlight Relevant Experience: Even if you don't have direct experience, mention any previous work in social housing or care settings, whether paid or voluntary. Emphasise transferable skills such as communication, empathy, and problem-solving.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you are interested in the role and how your background makes you a suitable candidate. Be sure to address your understanding of the challenges faced by the service users.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Apricus Resourcing Ltd
✨Understand the Role
Make sure you thoroughly read the job description and understand the responsibilities of a Housing Concierge. Be prepared to discuss how your skills and experiences align with the duties, especially in relation to supporting customers with complex needs.
✨Show Empathy and Understanding
Given the nature of the role, it's crucial to demonstrate empathy towards individuals facing challenges such as addiction and mental health issues. Prepare examples from your past experiences where you've shown compassion and understanding in difficult situations.
✨Highlight Communication Skills
Effective communication is key in this role. Be ready to discuss how you would maintain clear logs and communicate effectively with service staff. You might want to share specific instances where your communication skills made a difference in a previous role.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities and decision-making skills. Think about potential situations you might face as a Housing Concierge and how you would handle them, particularly regarding safety and security.
