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- Tasks: Join our team to manage QuickSTAT operations and ensure compliance with policies.
- Company: Kuehne+Nagel is a leading logistics company committed to excellence and employee wellbeing.
- Benefits: Enjoy flexible working options, a pension plan, and access to health and wellness resources.
- Why this job: Be part of a dynamic team making a real impact in healthcare logistics.
- Qualifications: Strong communication skills and knowledge of logistics are essential; C1 English required.
- Other info: Weekend cover required; perfect for those looking to gain experience in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Are you ready to be the hero in the fast-paced world of logistics?
Your Role
In this role you will handle and monitor all QuickSTAT Operational activities ensuring compliance with all agreed company policies. You will monitor all QuickSTAT live network activities ensuring adherence to agreed rate structures and pricing policies.
Your Responsibilities
- Work as part of the daily operations of the LHR Control Tower team.
- Managing daily email volumes in the Control Group inbox.
- Develop and implement customer focused operational policies and procedures.
- Assist with complex and escalated Operational issues in accordance with the Operations Manager / Supervisor.
- Monitor accuracy of reporting and database information.
- Co-ordinate customer service projects and initiatives.
- Ensure on a daily basis Network / Vendor partner compliance to all agreed company policies, procedures and pricing structures.
- Provide weekend / OOH cover for general Customer Service processes & procedures.
Your Skills and Experiences
- Excellent written and verbal communication and negotiation skills in English level C1.
- Comprehensive understanding of Courier / Freight Operations including Import / Export / Warehouse & Transport.
- Excellent understanding of World Geography.
- Comprehensive understanding of the various temperature controlled packaging solutions available on the open market to forwarders.
- Ability to work successfully under pressure.
- Excellent time management skills.
- Ability to work from Monday to Saturday from 10 am until 7 pm.
Good Reasons to Join
If you would like to become a valued member of our team, we will make sure that you’re rewarded for your commitment and expertise. You can join the contributory Kuehne+Nagel pension plan and enjoy our Route 2 Rewards scheme which offers everything from discounts, benefit information, recognition and its own wellbeing center. We care for our colleagues (and their immediate family) with our employee assistance program providing access to 24/7 GP, legal and financial advice along with mental health counselling. All of this to help you live a happier and healthier life. As proud holders of the Gold Covenant, we are a forces-friendly employer who recognize the skills, expertise and value service leavers bring to our organization.
Air Logistics Healthcare Operational Care Specialist- QuickStat employer: Kuehne + Nagel AS
Contact Detail:
Kuehne + Nagel AS Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Logistics Healthcare Operational Care Specialist- QuickStat
✨Tip Number 1
Familiarise yourself with the specific logistics and operational policies of QuickSTAT. Understanding their unique processes will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your knowledge of temperature-controlled packaging solutions. Being able to discuss these in detail during your conversations will set you apart as a candidate who understands the nuances of the healthcare logistics sector.
✨Tip Number 3
Network with current or former employees of QuickSTAT on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
✨Tip Number 4
Prepare to showcase your ability to handle pressure and manage time effectively. Think of examples from your past experiences where you've successfully navigated challenging situations, as this is crucial for the fast-paced environment at QuickSTAT.
We think you need these skills to ace Air Logistics Healthcare Operational Care Specialist- QuickStat
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics, particularly in air freight and healthcare operations. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of QuickSTAT's operational activities. Mention specific skills like communication and time management, and how they relate to the responsibilities outlined in the job description.
Showcase Relevant Skills: In your application, emphasise your excellent written and verbal communication skills, as well as your knowledge of courier and freight operations. Provide examples of how you've successfully managed similar tasks in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in logistics.
How to prepare for a job interview at Kuehne + Nagel AS
✨Showcase Your Communication Skills
Given the importance of excellent written and verbal communication in this role, be prepared to demonstrate your skills. Practice articulating your thoughts clearly and concisely, and consider using examples from your past experiences where effective communication made a difference.
✨Understand Logistics Operations
Familiarise yourself with the key concepts of courier and freight operations, especially regarding temperature-controlled packaging solutions. Being able to discuss these topics confidently will show your comprehensive understanding of the industry and impress the interviewers.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss how you've handled complex operational issues in the past. Think of specific examples where you successfully navigated challenges under pressure, as this role requires quick thinking and effective problem-solving skills.
✨Research the Company Culture
Take some time to understand the company’s values and culture, especially their commitment to employee wellbeing and support. This knowledge will help you align your answers with what they value, making you a more attractive candidate.
