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For Companies At a Glance
- Tasks: Support Account Executives and deliver top-notch service to clients.
- Company: Join a renowned insurance broker passionate about personal service and professional growth.
- Benefits: Enjoy a competitive salary, fun work environment, and career advancement opportunities.
- Why this job: Be part of an exciting development phase and build lasting relationships with customers.
- Qualifications: Experience in commercial insurance preferred; strong admin and customer service skills required.
- Other info: This is a full-time permanent position based in Warwick.
The predicted salary is between 28800 - 43200 £ per year.
Our client is a successful and renowned insurance broker with a hunger for development. They deal with all types of general insurance and are passionate about providing a professional service with a personal touch. They are going through an exciting time of development making this a superb time to join.
In terms of their staff, they require experienced and knowledgeable insurance professionals who enjoy having the opportunity to express themselves and develop.
At this time, they are seeking an Account Handler to join the organisation, based in the Warwick area. This is a Full-time permanent post, attracting a competitive salary, dependent on experience and qualifications.
The Role
The purpose of the role is to provide dedicated support to a team of Account Executives and deliver a quality service to new and existing customers.
The main duties include:
- Provide appropriate advice on suitable policies and risk management
- Processing of and negotiating with clients and underwriters on new business and renewals
- Issuing of relevant documentation, ensuring it is accurate and compliant
- Assisting in the handling of claims
- Supporting the Account Executives
- Providing exceptional service to customers and building strong, long-term relationships
The successful candidate must have:
- Experience in dealing with Commercial Insurance business (Preferable)
- Excellent administrative skills and background
- Knowledge of commercial products and insurance market
- Excellent customer service skills
- Proven track record of retention
- Passion for customer services and professionalism
- Excellent communication skills
- Knowledge of FCA, DPA etc.
In return you can expect a fun working environment, competitive package and future career opportunities.
Commercial Account Handler employer: Elite Staffing Solutions
Contact Detail:
Elite Staffing Solutions Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial Account Handler
✨Tip Number 1
Familiarise yourself with the latest trends in the commercial insurance market. Understanding current policies and risk management strategies will not only boost your confidence but also impress potential employers during discussions.
✨Tip Number 2
Network with professionals in the insurance industry, especially those who work as Account Handlers or Executives. Attend industry events or join relevant online forums to gain insights and make connections that could lead to job opportunities.
✨Tip Number 3
Prepare to discuss your experience with customer service and retention strategies. Be ready to share specific examples of how you've successfully built relationships with clients and handled their needs effectively.
✨Tip Number 4
Research the company culture of the insurance broker you're applying to. Tailor your conversations to reflect their values and demonstrate how you can contribute to their team dynamic and commitment to exceptional service.
We think you need these skills to ace Commercial Account Handler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in commercial insurance and showcases your administrative skills. Use specific examples that demonstrate your customer service abilities and knowledge of the insurance market.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for customer service and professionalism. Mention how your background aligns with the role's requirements and express your enthusiasm for joining a company that values personal development.
Highlight Relevant Experience: In your application, emphasise any previous roles where you dealt with commercial insurance or supported account executives. Include details about your track record in client retention and your understanding of FCA and DPA regulations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter to ensure there are no errors. A polished application reflects your attention to detail and professionalism, which are crucial in the insurance industry.
How to prepare for a job interview at Elite Staffing Solutions
✨Showcase Your Insurance Knowledge
Make sure to brush up on your knowledge of commercial insurance products and the current market trends. Be prepared to discuss specific policies and how they relate to risk management, as this will demonstrate your expertise and suitability for the role.
✨Highlight Your Customer Service Skills
Since the role involves providing exceptional service to customers, be ready to share examples of how you've successfully built long-term relationships with clients in the past. This will show that you understand the importance of customer satisfaction in the insurance industry.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities, especially in handling claims or negotiating with clients and underwriters. Think of specific scenarios from your previous experience where you successfully navigated challenges and achieved positive outcomes.
✨Demonstrate Your Administrative Skills
As the role requires excellent administrative skills, be prepared to discuss your experience with processing documentation and ensuring compliance. Highlight any tools or systems you've used to manage tasks efficiently, as this will showcase your organisational abilities.
