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- Tasks: Support and improve Salesforce systems for a charity, bridging business needs and tech solutions.
- Company: Join a dynamic non-profit focused on making a real difference in the community.
- Benefits: Enjoy hybrid work flexibility and a competitive salary of £52,075.
- Why this job: Make an impact while developing your skills in a supportive and collaborative environment.
- Qualifications: No specific experience required; just a passion for tech and helping others.
- Other info: This is a maternity cover role for 12 months, perfect for gaining valuable experience.
The predicted salary is between 41660 - 62490 £ per year.
The Systems Analyst (Salesforce) plays a crucial role in ensuring that our clients' information systems meet the organisation's needs effectively and efficiently. Acting as the bridge between business stakeholders and the Information Systems Team, you will help translate business requirements into robust system solutions. Your work will support the design, evaluation, and continuous improvement of systems to ensure they deliver real value to the organisation.
The Systems Analyst (Salesforce) will be responsible for testing configuration, creating testing environments and scripts to allow testers a structured approach to development evaluations.
Key responsibilities:- Administration of our clients' Information Systems, Salesforce in particular.
- Management of incident tickets raised by Salesforce users, ensuring timely and effective first-line support.
- Provide user training and support, including creating and delivering training materials and training programmes.
- Develop and maintain excellent working relationships with the business.
Salesforce Systems Analyst employer: Click To Hired
Contact Detail:
Click To Hired Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Salesforce Systems Analyst
✨Tip Number 1
Familiarise yourself with Salesforce's latest features and updates. Being knowledgeable about the platform will not only help you in interviews but also demonstrate your commitment to staying current in the field.
✨Tip Number 2
Network with professionals in the charity and non-profit sector who use Salesforce. Attend relevant events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully translated business requirements into system solutions in previous roles. This will showcase your analytical skills and ability to bridge the gap between stakeholders and technical teams.
✨Tip Number 4
Highlight any experience you have in user training and support. Be ready to share how you've created training materials or programmes, as this is a key responsibility for the role and will set you apart from other candidates.
We think you need these skills to ace Salesforce Systems Analyst
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements of the Salesforce Systems Analyst position. This will help you tailor your application to highlight relevant skills and experiences.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience you have with Salesforce or similar systems. Include specific examples of how you've translated business requirements into system solutions or provided user training.
Showcase Soft Skills: Since the role involves working closely with stakeholders, make sure to showcase your communication and relationship-building skills. Provide examples of how you've successfully collaborated with teams in the past.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also expresses your passion for the charity/non-profit sector. Explain why you want to work in this field and how you can contribute to the organisation's mission.
How to prepare for a job interview at Click To Hired
✨Understand Salesforce Inside Out
Make sure you have a solid grasp of Salesforce functionalities and how they apply to the charity sector. Be prepared to discuss specific features and how you've used them in past roles, as this will demonstrate your expertise.
✨Bridge the Gap
Since the role involves acting as a liaison between business stakeholders and the Information Systems Team, think about examples where you've successfully translated business needs into technical solutions. This will show your ability to communicate effectively across different teams.
✨Showcase Your Problem-Solving Skills
Prepare to discuss how you've handled incident tickets or user support issues in the past. Highlight your approach to troubleshooting and how you ensure timely resolutions, as this is crucial for the role.
✨Training and Development Focus
Be ready to talk about your experience in creating training materials and delivering training sessions. Share specific examples of how your training has improved user engagement or system utilisation, which is vital for supporting users effectively.
