At a Glance
- Tasks: Lead cleaning operations across multiple retail sites and inspire your team.
- Company: Join Distinct Group, a top facilities management company in London focused on excellence and sustainability.
- Benefits: Enjoy quarterly bonuses, private health insurance, and fun team socials.
- Why this job: Make a real impact in a high-growth company with a vibrant culture and clear career progression.
- Qualifications: 5+ years in operations management, BICSc training, IOSH certificate, and a full UK driving licence required.
- Other info: We celebrate diversity and are committed to an inclusive workplace.
The predicted salary is between 40000 - 52000 £ per year.
Retail Cleaning Operations Manager | Distinct Group
Location: London | Salary: £50,000 – £52,000 (DOE)
Department: Operations | Reports To: Head of Operations
About Us
Based in the heart of London, Covent Garden, Distinct Group is a leading facilities management company specialising in premium commercial environments. We\’re committed to service excellence, sustainability, and employee well-being. We foster a vibrant company culture where innovation, collaboration, and professional growth are at the heart of everything we do.
The Role
We’re hiring a proactive Retail Cleaning Operations Manager to lead service delivery across multiple sites. You’ll inspire teams, manage operations, and maintain our high standards. This role is based on-site and in the office with regular travel to client locations.
Key Responsibilities
- Lead Area Supervisors to deliver exceptional service.
- Ensure compliance with health & safety standards (COSHH, RAMS).
- Build strong client relationships and resolve issues promptly.
- Manage budgets, resources, and inventory efficiently.
- Drive innovation to improve operational performance.
What We’re Looking For
Must-Have:
- 5+ years in operations and in management.
- BICSc training and IOSH certificate.
- Proficiency in Microsoft Office and Client Management Systems.
- Full UK driving licence.
Nice to Have:
- NEBOSH certification.
- Knowledge of the retail and commercial sectors.
Why Join Us?
- High-Growth Leader: Be part of a rapidly expanding company leading the UK in retail facilities management.
- Quarterly Performance Bonuses: Recognising and rewarding your hard work.
- Private Health Insurance: Comprehensive coverage for you and your family.
- Team Socials: Enjoy company-funded socials, including Christmas parties, team days out, birthday celebrations, and regular team drinks.
- Career Growth: Clear progression and training opportunities.
- Impact: Direct influence on operational success.
- Culture: Work with a fun, dynamic team of professionals in a supportive and sustainability-focused environment.
Ready to Lead?
Click Apply Now on LinkedIn or send your CV and cover letter to people@distinctgroup.com
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Distinct Group is an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Cleaning Operations Manager employer: Distinct Group
Contact Detail:
Distinct Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Operations Manager
✨Tip Number 1
Familiarize yourself with the latest trends in facilities management, especially in retail environments. This knowledge will help you demonstrate your understanding of the industry during interviews and show that you're proactive about staying informed.
✨Tip Number 2
Network with professionals in the facilities management sector. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities at Distinct Group.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed operations and led teams in previous roles. Highlight your experience with compliance and budget management, as these are key responsibilities for the role.
✨Tip Number 4
Research Distinct Group's values and culture. Be ready to articulate how your personal values align with theirs, particularly around sustainability and employee well-being, to show that you're a great fit for their team.
We think you need these skills to ace Cleaning Operations Manager
Some tips for your application 🫡
Understand the Company: Take some time to research Distinct Group. Familiarize yourself with their values, culture, and the specific services they offer in facilities management. This will help you tailor your application to align with their mission.
Highlight Relevant Experience: In your CV and cover letter, emphasize your 5+ years of experience in operations and management. Be specific about your achievements and how they relate to the responsibilities of a Retail Cleaning Operations Manager.
Showcase Certifications: Mention your BICSc training and IOSH certificate prominently in your application. If you have NEBOSH certification or any other relevant qualifications, include those as well to strengthen your candidacy.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also demonstrates your passion for service excellence and sustainability. Use specific examples to illustrate how you can drive innovation and improve operational performance at Distinct Group.
How to prepare for a job interview at Distinct Group
✨Showcase Your Leadership Skills
As a Retail Cleaning Operations Manager, you'll be leading teams. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past.
✨Demonstrate Knowledge of Compliance Standards
Familiarize yourself with health and safety standards relevant to the role, such as COSHH and RAMS. Be ready to explain how you ensure compliance in your previous roles.
✨Highlight Your Client Relationship Management
Building strong client relationships is key. Prepare to share specific instances where you've resolved client issues or improved client satisfaction in your previous positions.
✨Discuss Your Budget Management Experience
Since managing budgets and resources is part of the job, come equipped with examples of how you've effectively managed budgets in the past and any strategies you've used to optimize resources.