Retail Merchandiser

Retail Merchandiser

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead global merchandising strategies and optimize product ranges for exciting entertainment experiences.
  • Company: Join NEON, a global leader in experiential entertainment with partnerships with Disney, Marvel, and more!
  • Benefits: Enjoy a dynamic work environment in London with opportunities for growth and collaboration.
  • Why this job: Be part of a creative team that shapes unforgettable experiences for millions worldwide.
  • Qualifications: 4+ years in merchandising, strong analytical skills, and proficiency in Excel required.
  • Other info: Experience with brands and IP is a plus; must thrive in a fast-paced, collaborative setting.

The predicted salary is between 36000 - 60000 £ per year.

NEON is a global leader in creating and producing experiential entertainment. NEON enjoys worldwide partnerships with The Walt Disney Company and Marvel Entertainment for Marvel Avengers S.T.A.T.I.O.N. and Marvel Avengers Station: Evolution, 20th Century Studios for AVATAR: The Exhibition, Hasbro for Transformers: The Experience, NBCUniversal for Jurassic World: The Exhibition, and Lionsgate for The Hunger Games: The Exhibition. It also has a partnership with Warner Bros. Themed Entertainment to produce two brand-new, unique global touring themed art experiences namely Harry Potter: Visions of Magic that premiered in Cologne, Germany, in December 2023, and a DC inspired experience slated to debut in 2025. The Company also partners with the governments of Egypt and Peru for their original artefact IP experiences, Ramses the Great & the Gold of the Pharaohs and Machu Picchu and the Golden Empires of Peru, respectively, plus authentic artefact tours Pompeii: The Exhibition, Mummies of the World: The Exhibition, and Victoria the T. Rex.

The Group’s IP experiences are powered by ANIMAX, a fully owned subsidiary and a world-class creative animatronics powerhouse that specialises in research and development, engineering and entertainment robotics, with state-of-the-art facilities located in Nashville, US, Wuxi, China and the Middle East.

NEON’s global partnerships have enabled the Group to bring compelling experiences that leave lasting memories to millions of visitors in more than 80 cities to date globally. For more information, please visit www.neonglobal.com.

Role Description

We are seeking an experienced Retail Merchandiser to lead global merchandising strategies, optimize product ranges, and drive category growth. In this role, you will conduct sales analyses, collaborate with product teams on forecasting and assortments, manage inventory and stock flows, and refine processes to support business growth. With a minimum of four years’ experience, strong analytical skills, and proficiency in merchandising systems and Excel, you will balance commercial insight with operational efficiency. A keen eye for trends, excellent organizational skills, and experience with brands and IP will ensure success in this fast-paced, collaborative environment. This role is based in London and reports to the VP of Retail.

Role Responsibilities

Merchandising Strategy & Planning

  • Conduct comprehensive sales analysis to optimise product ranges, stock allocation and category performance.
  • Collaborate with the product team to forecast demand, plan product assortments and ensure alignment with brand/project identity.
  • Manage the critical path for production & shipping.
  • Maintain all project workbooks (WSSI) and OTB.

Inventory & Stock Management

  • Oversee stock levels to ensure optimal availability while minimising overstock, markdowns, and wastage.
  • Manage allocations and replenishment across all projects globally.
  • Work closely with logistics and supply chain teams to ensure timely and efficient stock flow across all channels, including resolving any delivery discrepancies.
  • Implement systems and processes for inventory management to streamline operations and improve accuracy.
  • Evaluate and refine inventory planning methods to support business growth and respond to changing global market dynamics.

Commercial Analysis & Reporting

  • Conduct regular performance reviews across all channels, providing actionable insights to maximize sales and profitability.
  • Track KPIs such as sell-through rates, margin, and stock turns to guide decision-making.
  • Identify opportunities to drive growth in underperforming categories.

Collaboration & Communication

  • Act as the key link between the product teams and Operations to ensure cohesive product and stock strategies.
  • Present range plans and performance updates to key stakeholders.
  • Support promotional campaigns with appropriate stock planning and allocation.

Required Education and Experience:

  • Proven minimum 4 years’ experience as a Merchandiser.
  • Bachelor’s degree in Business, Merchandising, Supply Chain Management, or a related field (or equivalent professional experience).
  • Strong analytical skills with the ability to interpret complex data and translate it into actionable strategies.
  • Excellent organizational skills and attention to detail, capable of managing multiple priorities in a fast-paced environment.
  • Proficient in merchandising systems and Microsoft Excel; familiarity with ERP software is a plus.
  • Commercially driven with a keen eye for trends and customer preferences.
  • Strong communication and interpersonal skills to work effectively across teams and with external partners.
  • Experience working with Brands and IP preferred.
  • Demonstrated ability to manage stock allocation, inventory planning, and critical path timelines effectively.
  • Experience in global supply chain processes and logistics coordination is highly desirable.
  • Proven track record of driving category growth and optimizing inventory strategies in alignment with business goals.

Key Competencies:

  • Exceptional analytical and problem-solving skills.
  • Strong organizational and multitasking abilities in a fast-paced environment.
  • Proficient in inventory management and stock allocation.
  • Excellent verbal and written communication skills.
  • Ability to collaborate effectively with cross-functional teams.
  • Commercially driven with a keen understanding of market trends and customer preferences.
  • Skilled in project management, including production, shipping, and assortments.
  • Strong attention to detail, maintaining accuracy in reports and stock levels.
  • Technologically proficient with experience in merchandising systems and Microsoft Excel.
  • Customer-centric mindset, focused on delivering optimal product assortments and strategies.

Retail Merchandiser employer: Neon

At NEON, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters creativity and collaboration in the heart of London. Our employees benefit from unique opportunities to work on globally recognized IP experiences, alongside a commitment to professional growth through continuous learning and development. Join us to be part of a passionate team that not only values your contributions but also encourages innovation and excellence in the exciting world of experiential entertainment.
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Contact Detail:

Neon Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Retail Merchandiser

✨Tip Number 1

Familiarize yourself with NEON's global partnerships and the specific exhibitions they manage. Understanding their brand identity and target audience will help you tailor your approach during interviews.

✨Tip Number 2

Stay updated on current trends in merchandising and experiential entertainment. Being able to discuss recent developments or successful case studies in the industry can set you apart from other candidates.

✨Tip Number 3

Network with professionals in the merchandising and entertainment sectors. Attend industry events or join relevant online communities to connect with people who might provide insights or referrals for the role.

✨Tip Number 4

Prepare to demonstrate your analytical skills by discussing past experiences where you've successfully optimized inventory or driven category growth. Use specific metrics to showcase your impact.

We think you need these skills to ace Retail Merchandiser

Analytical Skills
Sales Analysis
Merchandising Systems Proficiency
Microsoft Excel Expertise
Inventory Management
Stock Allocation
Critical Path Management
Organizational Skills
Attention to Detail
Collaboration Skills
Communication Skills
Commercial Insight
Trend Analysis
Logistics Coordination
Project Management
Customer-Centric Mindset
Experience with Brands and IP
Global Supply Chain Knowledge

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Retail Merchandiser position. Tailor your application to highlight your relevant experience in merchandising strategies, inventory management, and sales analysis.

Highlight Relevant Experience: In your CV and cover letter, emphasize your minimum four years of experience in merchandising. Provide specific examples of how you've driven category growth, optimized product ranges, and managed stock flows in previous roles.

Showcase Analytical Skills: Since strong analytical skills are crucial for this role, include examples of how you've used data to inform merchandising decisions. Mention any experience with KPIs, sales analyses, or inventory planning methods that demonstrate your ability to interpret complex data.

Communicate Effectively: Given the collaborative nature of the role, ensure your application reflects your strong communication skills. Discuss experiences where you've worked cross-functionally with teams or presented insights to stakeholders, showcasing your ability to convey information clearly.

How to prepare for a job interview at Neon

✨Showcase Your Analytical Skills

Since the role requires strong analytical skills, be prepared to discuss specific examples of how you've conducted sales analyses in the past. Highlight your ability to interpret complex data and translate it into actionable strategies.

✨Demonstrate Your Merchandising Knowledge

Familiarize yourself with current trends in merchandising and be ready to discuss how you can apply this knowledge to optimize product ranges. Mention any experience you have with brands and IP, as this is a key aspect of the role.

✨Prepare for Collaboration Questions

This position involves working closely with various teams. Think of examples where you've successfully collaborated with product teams or logistics to achieve common goals. Emphasize your communication skills and ability to work across functions.

✨Discuss Inventory Management Experience

Be ready to talk about your experience with inventory management systems and processes. Share specific instances where you've managed stock allocation and improved accuracy in inventory planning, as this will demonstrate your fit for the role.

Retail Merchandiser
Neon
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  • Retail Merchandiser

    London
    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-01-23

  • N

    Neon

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