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- Tasks: Lead operations and deliver exceptional food and beverage experiences in a dynamic hospitality environment.
- Company: Join Levy UK & Ireland, a leader in food and hospitality, committed to diversity and inclusion.
- Benefits: Enjoy healthcare perks, discounts, generous leave, and ongoing training opportunities.
- Why this job: Be part of a vibrant team that values creativity, innovation, and personal growth.
- Qualifications: 5+ years in food and beverage management with strong leadership and financial skills.
- Other info: Flexible work culture with a focus on employee wellbeing and development.
The predicted salary is between 40000 - 60000 £ per year.
£50,000 per annum
5 out of 7 days per week
- Medicash – Healthcare benefits, including dental, optical and therapy treatments (includes up to 4 dependent children)
- Aviva Digicare – Free annual healthcare check
- Exclusive Benefits & Wellbeing site (Perks at Work)
- Entertainment discounts – up to 55% off cinema tickets
- Health & Wellbeing discounts – Discounts for Nuffield Health (20%) and Pure Gym (10%)
- Travel discounts – Discounts with holiday companies such as TUI and Expedia
- Shopping discounts – Save up to 15% at high street and online stores
- Meals on duty
- Vodafone discounts
- Pension scheme and Life Assurance
- Employee Assistance Programme
- 23 days + BH’s and an additional day off for your birthday
- 2 days additional leave, following return from Maternity leave during the first year back
- Competitive and supportive family benefits
- Day off for baby's 1st birthday
- Holiday purchase scheme
- On-going training & development and career pathways
- Professional subscriptions paid
- Financial wellbeing programme and preferred rates on salary finance products
About the role:
The Deputy General Manager will take full accountability for delivering exceptional food and beverage experiences that reflect the client’s ambitions and adhere to brand standards. This high-profile role requires a dynamic and inspirational leader with a passion for hospitality and a proven track record of operational excellence. You will lead a well-trained team, balancing innovation with consistency to evolve the offering and enhance guest satisfaction. By aligning with the venue's vision, values, and culture, you’ll develop and implement a forward-thinking food and drink strategy, ensuring continuous improvement and excellence. In partnership with the General Manager and the Location Accountant, you will manage budgets, analyze performance data, and optimize operating costs while identifying growth opportunities. Collaborating with wider support teams, you’ll drive innovation, quality, and profitability, positioning the venue and Levy UK&I as leaders in food and hospitality across Edinburgh and beyond.
Strategic Planning: Collaborate with the General Manager and clients to develop and monitor strategies, ensuring alignment with market trends and competitor activities.
Operational Leadership: Oversee day-to-day catering operations, ensuring product quality, service standards, and health & safety compliance across the venue.
Client Relationship Management: Build and maintain strong client relationships, addressing concerns, and supporting broader client initiatives.
Team Leadership: Manage, recruit, and train staff, fostering a culture of engagement, performance, and compliance.
Financial Management: Accountable for budgeting, cost control, and profitability, utilizing data analytics to optimize performance.
Sales and Business Development: Drive growth by identifying opportunities, collaborating with sales teams, and maintaining key client relationships.
Menu Development: Innovate and develop menu offerings in partnership with culinary teams, ensuring dietary compliance and enhanced customer satisfaction.
Quality Assurance: Implement and maintain quality control measures, focusing on hygiene, food safety, and continuous improvement.
Health & Safety: Lead compliance with health and safety regulations, ensuring a safe working environment for all.
Brand Standards: Uphold and enhance brand standards through consistent delivery and communication across departments.
About you:
- Confident senior leader with 5+ years of experience in F&B, inspiring large operational teams.
- Skilled in managing diverse outlets and business functions.
- Strong presence to engage with clients, peers, and specialists.
- Passionate about people development and team building.
- Focused on food and hospitality with natural flair.
- Experienced in leading projects and change initiatives.
- Comfortable working within brand guidelines to achieve results.
- Excellent communicator with the ability to influence stakeholders at all levels.
- Client-facing experience and P&L accountability with commercial acumen.
- Charismatic, energetic, and confident.
- Flexible leader and team player, adjusting as needed.
- Structured, yet adaptable and resilient in the face of challenges.
- Strong problem-solving skills.
Why Join Us?
At Levy UK & Ireland, we take pride in fostering a workplace culture that celebrates diversity and promotes inclusion. We believe that our differences are our greatest strengths, and we are committed to creating an environment where every individual is valued, respected, and empowered. Our team is a vibrant tapestry of backgrounds, experiences, and perspectives, which enriches our creativity, innovation, and overall success. We are dedicated to providing equal opportunities, promoting fairness, and ensuring that all voices are heard. We firmly believe that a diverse team leads to innovation and creativity. We welcome candidates from all walks of life and backgrounds to join us in our mission to create a supportive and equitable work environment where everyone has the chance to excel and collaborate. Join us in our journey towards a more diverse and inclusive world, where every person has the chance to thrive and contribute their unique talents. Together, we can achieve greatness.
Deputy General Manager/Head of Operations - EICC employer: Chartwells Independent
Contact Detail:
Chartwells Independent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy General Manager/Head of Operations - EICC
✨Tip Number 1
Network with professionals in the hospitality industry, especially those who have experience in food and beverage operations. Attend local events or join relevant online groups to connect with potential colleagues and mentors who can provide insights into the role.
✨Tip Number 2
Research the latest trends in food and beverage management, particularly those that align with the values and vision of Levy UK & Ireland. Being knowledgeable about current market trends will help you demonstrate your strategic thinking during interviews.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples where you've inspired your team or improved operational efficiency, as this is crucial for the Deputy General Manager role.
✨Tip Number 4
Familiarise yourself with the brand standards and values of Levy UK & Ireland. Understanding their commitment to diversity and inclusion will allow you to align your personal values with theirs, making you a more attractive candidate.
We think you need these skills to ace Deputy General Manager/Head of Operations - EICC
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in food and beverage operations, leadership roles, and client relationship management. Use specific examples that demonstrate your operational excellence and ability to drive growth.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your strategic vision for the role. Mention how your experience aligns with the company's values and how you can contribute to their goals.
Highlight Leadership Skills: Emphasise your experience in managing and training teams. Provide examples of how you've fostered a culture of engagement and performance, as well as any successful projects or initiatives you've led.
Showcase Financial Acumen: Include details about your experience with budgeting, cost control, and profitability analysis. Highlight any specific achievements in optimising operating costs or driving revenue growth in previous roles.
How to prepare for a job interview at Chartwells Independent
✨Showcase Your Leadership Skills
As a Deputy General Manager, you'll need to demonstrate your ability to lead and inspire teams. Prepare examples of how you've successfully managed large operational teams in the past, focusing on your leadership style and the outcomes achieved.
✨Understand Financial Management
Since this role involves budgeting and cost control, brush up on your financial management skills. Be ready to discuss how you've used data analytics to optimise performance and drive profitability in previous roles.
✨Emphasise Client Relationship Management
Building strong client relationships is key in this position. Think of specific instances where you've addressed client concerns or supported broader initiatives, and be prepared to share these during the interview.
✨Demonstrate Your Passion for Hospitality
This role requires a genuine passion for food and hospitality. Share your experiences that highlight your enthusiasm for the industry, whether it's through innovative menu development or enhancing guest satisfaction.
