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For Companies At a Glance
- Tasks: Manage daily operations of luxury apartments, ensuring safety and tenant satisfaction.
- Company: Join a leading property management firm known for high-profile residential blocks.
- Benefits: Enjoy a competitive salary, professional development, and a supportive work culture.
- Why this job: Be the key player in creating a first-class living environment while developing your career.
- Qualifications: Experience in building management, strong communication skills, and a customer-focused mindset required.
- Other info: This is a full-time, permanent role based in Peterborough.
The predicted salary is between 40000 - 45000 £ per year.
Location - Peterborough
Salary - £40,000 - £45,000 DOE
Contract Type - Full-time, Permanent
About the Role
Our client is seeking an experienced and proactive Building Operations Manager to take full responsibility for the day-to-day management of a high-profile Residential Block of Luxury Apartments within our clients portfolio.
As the key on-site representative, you will ensure the building operates efficiently, safely, and in line with all compliance and tenant service standards. You’ll be the main point of contact for occupiers, contractors, and stakeholders, ensuring a first-class environment for tenants and visitors alike.
Key Responsibilities
- Oversee the daily operations and maintenance of the building
- Manage and coordinate hard and soft FM services, including cleaning, security, M&E, and waste
- Conduct regular inspections to ensure health & safety, statutory compliance, and building standards are met
- Respond promptly to tenant queries and ensure high levels of occupier satisfaction
- Supervise service contractors and monitor performance against KPIs and SLAs
- Support budgeting and cost control of service charge expenditure
- Maintain accurate building records, logs, and compliance documentation
- Work closely with the property and asset management teams to support wider operational and leasing goals
About You
To be successful in this role, you will bring a strong understanding of commercial property operations, excellent communication skills, and a hands-on approach to problem-solving.
Essential skills and experience include
- Previous experience as a Building Manager or similar role in a commercial environment
- Strong knowledge of building systems and facilities management
- Familiarity with health & safety, fire safety, and statutory compliance (IOSH/NEBOSH desirable)
- Proven ability to manage contractors and service providers
- Customer-focused mindset with excellent interpersonal skills
- Organised, responsive, and capable of managing a dynamic workload
Role Tasks
- Property Inspections and Maintenance: Inspections and Reports
- Finance: Budgets and Client Accounts
- Insurance: Building
- Meetings: Client meetings
- Correspondence and Administration
- Breaches of the Lease
- Contractors
- Complaints
What We Offer
- Competitive salary and benefits
- A collaborative and supportive working environment
- Opportunities for professional development and training
- The chance to manage a prominent commercial asset with autonomy and responsibility
Building Operations Manager employer: Joshua Robert Recruitment
Contact Detail:
Joshua Robert Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Building Operations Manager
✨Tip Number 1
Familiarise yourself with the specific building systems and facilities management practices relevant to luxury residential blocks. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the role.
✨Tip Number 2
Network with professionals in the property management sector, especially those who have experience in managing high-profile residential buildings. Attend industry events or join relevant online forums to make connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed contractors and service providers in the past. Highlighting your ability to meet KPIs and SLAs will show that you can maintain high standards in building operations.
✨Tip Number 4
Research the company’s portfolio and values to align your approach with their expectations. Understanding their focus on tenant satisfaction and compliance will allow you to tailor your discussions during the interview process.
We think you need these skills to ace Building Operations Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in building management and facilities operations. Emphasise your previous roles, particularly those that involved managing contractors and ensuring compliance with health and safety standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the specific requirements mentioned in the job description. Mention your proactive approach and how your skills align with the responsibilities of overseeing daily operations and maintaining tenant satisfaction.
Highlight Relevant Skills: In your application, clearly outline your skills related to commercial property operations, communication, and problem-solving. Use specific examples from your past experiences to demonstrate your customer-focused mindset and ability to manage a dynamic workload.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Building Operations Manager role.
How to prepare for a job interview at Joshua Robert Recruitment
✨Know the Building Inside Out
Before your interview, make sure you research the specific building or residential block you'll be managing. Familiarise yourself with its facilities, layout, and any unique features. This will show your potential employer that you're proactive and genuinely interested in the role.
✨Demonstrate Your Problem-Solving Skills
Prepare examples of past situations where you've successfully resolved issues related to building management or tenant satisfaction. Highlight your hands-on approach and how you effectively communicated with contractors and stakeholders to achieve positive outcomes.
✨Showcase Your Compliance Knowledge
Since health and safety compliance is crucial for this role, brush up on relevant regulations and standards. Be ready to discuss how you've ensured compliance in previous positions and how you would approach it in this new role.
✨Emphasise Your Customer-Focused Mindset
As a Building Operations Manager, you'll need to maintain high levels of tenant satisfaction. Prepare to discuss how you've handled tenant queries and complaints in the past, showcasing your excellent interpersonal skills and commitment to providing a first-class environment.
