French, Dutch & English Customer Service Advisor

Job DescriptionFrench, Dutch & English Customer Service AdvisorSalary: £29,500Hours: 40 hours per weekOperational hours: Monday to Friday 8.30am – 5pm / Saturday 9am-2pmHybrid We are seeking a fluent French and Dutch speaker to join a fun, friendly multilingual team as a Customer Service Advisor based in central London (2 days in the office, the rest from home). You\’ll be supporting customers in the Benelux region with product queries, social media conversations, and all kinds of care-related comms for a much-loved household brand.You’ll be the person they turn to when they need support, a bit of reassurance, or a fast solution. Whether that’s a question on Instagram, a product concern, or a curious query about nutrition – you\’ll handle it with empathy, clarity, and a touch of personality.Please note: You must be fluent in all three languages – French, Dutch, and EnglishWhat you’ll be doing:Supporting customers across social media, phone, email and live chatTaking ownership of customer journeys and finding the right fix first timeResponding with warmth and professionalism – in