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For Companies At a Glance
- Tasks: Lead a team, train new Baristas, and craft delicious coffee recipes.
- Company: Join Costa Coffee, a global brand dedicated to quality and community.
- Benefits: Enjoy competitive pay, discounts, a matched pension, and financial support.
- Why this job: Be part of a diverse culture that values your individuality and community impact.
- Qualifications: Looking for a trustworthy leader eager to learn and inspire others.
- Other info: Quick, casual application process with AI support for a fair assessment.
At Costa Coffee, we are what we craft. It’s about blending beans with dedication, serving up memorable moments, and proudly making greatness every day. As a Team Leader, you can too.
Why Costa?
- Starting pay £12.93 – £13.93 per hour, rising with training to £13.43-£14.43 (depending on store location).
- We’re a global coffee brand with bold plans and some pretty brilliant perks to sweeten the deal:
- Access to the Coca-Cola share scheme including matched contributions
- 50% discount on all your favourite food and drinks in Costa owned stores
- A smart pension that is matched up to 10%
- The Costa Financial Support Fund, supporting team members in unexpected financial pressure
We’re passionate about being a great place to work, where you can bring your true self. We support diversity, equity, and inclusion, and work with our teams to shape our culture and values: Disciplined to Deliver, Passion for Progress, Win with Warmth, Courage to Challenge, and Trusted Team Players. Though a global brand, we remain connected to our roots through the Costa Foundation and our community initiatives. Your role can help us change lives in coffee-growing communities and support your local community too.
What You’ll Do
- Creating smooth shifts even during busy periods
- Training and accrediting new Baristas
- Driving success for your team and yourself
- Crafting new recipes to energise your team
- Maintaining high standards, from excellent espressos to monthly coffee excellence scores
Who You Are
- An example setter, someone we can trust to keep everything running smoothly
- A leader, ready to take on new responsibilities
- A learner, eager to turn knowledge into steaming hot ideas
When you apply, you'll have a quick, casual chat via Sapia.ai — just a few simple questions you can answer anytime, anywhere. This AI-powered tool helps us assess key traits and skills fairly by comparing your responses to the role’s requirements. Don’t worry — there will always be human involvement in reviewing your responses and making the final decision. Need adjustments? Email costa.recruitment@costacoffee.com.
Team Leader employer: Costa Coffee Professional
Contact Detail:
Costa Coffee Professional Recruiting Team
costa.recruitment@costacoffee.com
StudySmarter Expert Advice 🤫
We think this is how you could land Team Leader
✨Tip Number 1
Familiarise yourself with Costa Coffee's values and culture. Understanding their commitment to diversity, equity, and inclusion will help you align your responses during the chat with Sapia.ai, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare examples of your leadership experience in fast-paced environments. As a Team Leader, you'll need to demonstrate how you've successfully managed teams and maintained high standards, especially during busy periods.
✨Tip Number 3
Think about how you can contribute to crafting new recipes or improving team performance. Being able to share innovative ideas during your chat will show your passion for progress and creativity, which are key traits for this role.
✨Tip Number 4
Practice answering situational questions that reflect the qualities Costa is looking for, such as being an example setter and a trusted team player. This will help you feel more confident and articulate during your casual chat.
We think you need these skills to ace Team Leader
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Costa Coffee is looking for in a Team Leader. Highlight key responsibilities and required skills that you possess.
Tailor Your CV: Make sure your CV reflects your experience relevant to the role. Emphasise any leadership roles, customer service experience, and your ability to work under pressure, as these are crucial for a Team Leader position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for coffee and leadership. Mention specific examples of how you've successfully led teams or improved processes in previous roles.
Prepare for the AI Chat: Since you'll have a casual chat via Sapia.ai, think about how you can demonstrate your leadership qualities and problem-solving skills. Prepare to answer questions about your experience and how you handle busy periods.
How to prepare for a job interview at Costa Coffee Professional
✨Show Your Passion for Coffee
As a Team Leader at Costa Coffee, it's essential to demonstrate your enthusiasm for coffee and the craft behind it. Share your favourite coffee experiences and how they inspire you to create memorable moments for customers.
✨Highlight Leadership Skills
Emphasise your leadership qualities by providing examples of how you've successfully led a team in the past. Discuss your approach to training new Baristas and how you motivate your team during busy shifts.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss scenarios where you've had to think on your feet and resolve issues quickly. This role requires maintaining high standards even during peak times, so showcasing your ability to handle pressure will be crucial.
✨Align with Company Values
Familiarise yourself with Costa Coffee's values such as 'Disciplined to Deliver' and 'Win with Warmth'. During the interview, relate your personal values and experiences to these principles to show that you're a great cultural fit.
