At a Glance
- Tasks: Plan and arrange international consignments while providing top-notch customer service.
- Company: Join FORGE, a dynamic multinational freight forwarding company based in Lincolnshire.
- Benefits: Enjoy a competitive salary of £26,000-£32,000 plus additional perks.
- Why this job: Be part of a supportive team, enhancing your logistics skills in a vibrant environment.
- Qualifications: 1-3 years in logistics preferred; strong communication and ICT skills are essential.
- Other info: Entry-level position with full-time hours in the exciting logistics industry.
The predicted salary is between 22000 - 28000 £ per year.
Join an independent, multinational freight forwarding company based in Lincolnshire, offering unique and tailor-made services. Salary band: £26,000-£32,000 plus benefits.
The role entails:
- Planning and arranging international consignments according to client instructions and requirements.
- Demonstrating flexibility and teamwork within the site department to ensure consistent and uninterrupted service to clients and their customers.
- Providing excellent customer service and building relationships through phone and email communication from day one.
- Meeting delivery transportation requirements of the end customer.
- Promptly and efficiently handling enquiries and communications.
- Resolving issues professionally and demonstrating flexibility within the team.
- Working within a multifunctional team to support client solutions.
- Performing any other delegated tasks as assigned by the supervisor.
Requirements:
- Ideally 1-3 years of proven experience in logistics operations.
- Compliance with DfT/CAA legislation, including 5-year references with no gaps exceeding 28 days and a clean DBS.
- Knowledge of Airfreight, Sea freight, and Road freight operations (inbound, outbound, cross trade) is advantageous.
- Good ICT skills.
- Confident in presentation and client-facing communication.
- Excellent verbal and written communication skills.
- Friendly, calm, and professional demeanor.
- Enthusiastic, flexible, and self-motivated.
- Well-organized with the ability to collaborate closely with internal departments.
- Flexibility to work during busy periods if required.
Additional Information:
- Seniority level: Entry level
- Employment type: Full-time
- Job function: Management and Manufacturing
- Industries: Transportation, Logistics, Supply Chain, and Storage
Air Logistics Controller employer: FORGE
Contact Detail:
FORGE Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Air Logistics Controller
✨Tip Number 1
Familiarise yourself with the key logistics terms and processes, especially those related to airfreight, sea freight, and road freight. This knowledge will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Network with professionals in the logistics industry, particularly those who work in air logistics. Attend relevant events or join online forums to gain insights and potentially get referrals that could boost your application.
✨Tip Number 3
Prepare for potential interview questions by practising how you would handle specific logistics scenarios. Think about examples from your past experience where you demonstrated flexibility, teamwork, and excellent customer service.
✨Tip Number 4
Showcase your ICT skills by being familiar with logistics software and tools commonly used in the industry. If you have experience with any specific systems, be ready to discuss how you've used them to improve efficiency or solve problems.
We think you need these skills to ace Air Logistics Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in logistics operations, especially any roles that involved airfreight, sea freight, or road freight. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer service skills and ability to work within a team. Mention specific examples of how you've handled enquiries or resolved issues in previous roles to illustrate your problem-solving abilities.
Highlight Relevant Skills: Emphasise your ICT skills and communication abilities in both your CV and cover letter. Provide examples of how you've used these skills in past positions to enhance client relationships or improve logistics processes.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in logistics roles.
How to prepare for a job interview at FORGE
✨Know Your Logistics Basics
Brush up on your knowledge of air, sea, and road freight operations. Be prepared to discuss how these elements work together in logistics, as this will show your understanding of the industry and its complexities.
✨Demonstrate Customer Service Skills
Since the role involves building relationships with clients, think of examples from your past experiences where you provided excellent customer service. Highlight your communication skills and how you resolved issues effectively.
✨Show Flexibility and Teamwork
Prepare to discuss situations where you had to adapt quickly or work collaboratively within a team. This role requires flexibility, so sharing relevant experiences will demonstrate that you're a good fit for their culture.
✨Be Organised and Detail-Oriented
Logistics requires a keen eye for detail and strong organisational skills. Bring examples of how you've managed multiple tasks or projects simultaneously, ensuring nothing fell through the cracks.