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- Tasks: Support student assessments and ensure compliance with academic regulations.
- Company: Regent's University London offers personalised education in a vibrant campus setting.
- Benefits: Enjoy 30 days leave, flexible working, and a £6 daily catering allowance.
- Why this job: Join a supportive team focused on enhancing the student journey and making a difference.
- Qualifications: Experience in customer service and assessments; familiarity with SITS or similar databases required.
- Other info: Work on-campus at least 3 days a week; interviews scheduled for mid-July.
The predicted salary is between 28800 - 42000 £ per year.
Grade: F
Hours: 35 per week
Contract type: Permanent
Vacancy Reference: 26/25
Closing date: Midnight, Wednesday 9th July
How to apply
Please provide a current CV along with a cover letter/statement outlining why you are suitable for the role (referencing your skills and experience against the person specification in the Job Description). Candidates who do not provide a full application (including cover letter/statement) may not be considered.
Role Details
We are seeking an Assessments & Awards Officer to provide day-to-day operational support in relation to Student Assessments. You will ensure that the tasks are completed in accordance with the relevant academic regulations and policies and will provide support and advice to internal and stakeholders on the student journey. Personalised education is what we do, and we believe that every student is unique and exceptional, so you'll be customer focused with great communication skills and a strong interest in the student journey. You will also have a background of working within a high pressure, customer facing environment and experience in assessments and awards. Additionally, you should have experience of using SITS, or an equivalent student database. It is an expectation of this role that you work on-campus at minimum 3 days per week.
Interviews will likely be held week commencing 14th July 2025.
About us
Regent's University London is a private university right in the heart of Royal Regent's Park. We offer bespoke undergraduate and postgraduate education that begins with the individual, focusing on each student's talents, potential, and aspirations. Our study areas include business and management; liberal studies and humanities; fashion and design; film, media and performance; psychotherapy and psychology; as well as pathway qualifications in English language and other modern foreign languages.
We are a small, friendly and supportive University offering great benefits for our staff including:
- 30 days annual leave plus bank holidays and additional discretionary closure days over the Christmas period
- Beautiful campus in the heart of Regent's Park, a short walk from Baker Street and Great Portland Street stations
- A range of great facilities on our stunning campus including free tea and coffee, flexible working spaces and free use of the campus tennis court and sport pitch
- Membership of a group personal pension scheme with a 7% minimum contribution by the University, with up to 10% contribution by the University
- Loans of up to £10,000, to include covering daily travel costs, rental deposits and bicycles
- Benenden medical cover - allowing access to medical services where there is delay in receiving NHS treatment
- Employee discount service
- £6 a day allowance to spend in University catering outlets (when onsite)
- Blended (hybrid) and flexible working supported across the University, depending on the requirements of the role
Assessments & Awards Officer employer: Regent's University London
Contact Detail:
Regent's University London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assessments & Awards Officer
✨Tip Number 1
Familiarise yourself with the academic regulations and policies relevant to student assessments. This knowledge will not only help you in the role but also demonstrate your commitment and understanding during the interview.
✨Tip Number 2
Highlight your customer service experience, especially in high-pressure environments. Be ready to share specific examples of how you've successfully managed challenging situations while maintaining a focus on the student journey.
✨Tip Number 3
If you have experience using SITS or similar student databases, prepare to discuss this in detail. Be ready to explain how you've utilised these systems to enhance operational efficiency in previous roles.
✨Tip Number 4
Research Regent's University London and its unique approach to personalised education. Understanding their values and mission will allow you to tailor your responses and show that you're genuinely interested in contributing to their community.
We think you need these skills to ace Assessments & Awards Officer
Some tips for your application 🫡
Tailor Your Cover Letter: Make sure to customise your cover letter specifically for the Assessments & Awards Officer role. Highlight your relevant skills and experiences that align with the job description, particularly your background in assessments and awards.
Reference the Person Specification: Carefully read the person specification in the job description and ensure you address each point in your cover letter. This shows that you understand the requirements and are a suitable candidate.
Update Your CV: Ensure your CV is current and reflects your most relevant experiences. Include any specific roles or responsibilities that relate to student assessments and customer service, as these are key aspects of the position.
Proofread Your Application: Before submitting, thoroughly proofread both your CV and cover letter. Look for any spelling or grammatical errors, and ensure that your documents are clear and professional. A polished application can make a significant difference.
How to prepare for a job interview at Regent's University London
✨Tailor Your Application
Make sure your CV and cover letter specifically highlight your skills and experiences that align with the role of Assessments & Awards Officer. Refer to the job description and person specification to demonstrate how you meet their requirements.
✨Showcase Your Customer Focus
Since the role requires a strong customer focus, be prepared to discuss examples from your past experiences where you successfully supported students or clients. Highlight your communication skills and ability to handle high-pressure situations.
✨Familiarise Yourself with SITS
If you have experience using SITS or a similar student database, be ready to discuss it in detail. If not, take some time to research its functionalities and how it supports student assessments, as this knowledge could set you apart.
✨Prepare Questions for the Interviewers
Think of insightful questions to ask during the interview about the university's approach to student assessments and awards. This shows your genuine interest in the role and helps you understand if it's the right fit for you.
