Head of Business Risk

DLG is evolving. Across every facet of our business, our teams are embracing new opportunities and putting customers at the heart of everything they do. By joining them, you’ll have the opportunity to not just be recognised for your skills but encouraged to build upon them and empowered to do your absolute best.

The role:

Reporting into our Director of Non-Financial Risk, you’ll be providing significant contribution to the development and evolvement of our Enterprise Risk strategies and frameworks to minimise and control our business risk. Under your leadership, your team of Business Risk Managers and Analysts will work with all areas of the business to be embedded into ‘the business’/first line and ensure appropriate risk assessments/registers are completed, and identify mitigating actions to maintain key controls.

You will be responsible for monitoring our risk profile against the risk appetite - developing valuable insight and risk reporting which would be shared with the Board, Executive Committee, and relevant committees. This also means you’ll be trusted to challenge our risk profiles and appetite with our internal stakeholders, through thoughtful review and analysis.

Change is constantly happening, whether it be the economy, politically, or environmentally. So, we’re looking for someone naturally curious who keeps up-to-date with external trends and insights and will help us develop and constantly keep our Risk policies, minimum standards, templates, and tools up-to-date to ensure they’re still fit for our business and ensure we’re behaving safely while growing!

What else you’ll be doing:

• Developing and maintaining the overall Risk assurance plan (even though some of the reviews may be delivered by other risk teams), including any deep dive risk reviews linked to non-financial risks/business risks
• Producing the ‘Own Risk and Solvency Assessment’ (ORSA) report in partnership with our Insurance & Market Risk team and the Model Validation teams
• Implementing Enterprise Risk assessment methodologies, models, and systems and provide thought leadership and guidance for new operational risks through internal and external developments
• Promoting a strong awareness of risk management across the business and ensuring the group has a robust approach to operational resilience
• Supporting the Non-Financial Risk Director in maintaining and enhancing risk governance and oversight, via structured and ad hoc or change-related activities such as the extension of the framework to cover the strategic risks and consider the ‘Emerging Risks’ which the organisation faces
• Recruiting, leading, and empowering your team to be a high-performing, value-adding team!
• Facilitating the running of the Operational Risk Committee

What we’re looking for:

• Extensive experience in Risk Management, gained within an Insurance environment, with a focus on non-financial and operational risk
• Proven ability to lead and develop high-performing teams
• Strong knowledge of risk frameworks, policies, and methodologies
• Experience producing or contributing to ORSA reports
• Excellent analytical skills with the ability to turn data into meaningful insight for senior stakeholders including Board and Executive Committees
• Confident communicator, skilled at influencing and challenging at senior levels across the business
• Demonstrated ability to stay informed and respond to emerging risks, market trends, and regulatory changes

Hours: 35 hours (Monday - Friday)

We recognise we wouldn’t be where we are today without our colleagues, that’s why we offer excellent benefits designed to suit your lifestyle:

• 50% off home, motor and pet insurance plus free travel insurance and Green Flag breakdown cover
• Up to 20% annual bonus
• 30 days holiday + bank holidays and option to buy or sell up to 5 days
• Additional optional Health and Dental insurance
• EV car scheme allows all colleagues to lease a brand new electric or plug-in hybrid car in a tax efficient way.
• Buy as you earn share scheme
• Employee discounts and cashback
• Plus many more

Be yourself

Direct Line Group is an equal opportunity employer, and we think diversity of background and thinking is a big strength in our people. We’re delighted to feature as one of the UK’s Top 50 Inclusive Employers and are committed to making our business an inclusive place to work, where everyone can be themselves and succeed in their careers.

We know you’re more than a CV, and the things that make you, you, are what bring potential to our business. We recognise and embrace people that work in different ways so if you need any adjustments to our recruitment process, please speak to the recruitment team who will be happy to support you.