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For Companies At a Glance
- Tasks: Support Service Delivery Managers and clients with telecom systems and installations.
- Company: Oceaneering is a global leader in engineered services for the offshore energy industry.
- Benefits: Enjoy a competitive salary, comprehensive benefits, and flexible working options.
- Why this job: Join a dynamic team, enhance your technical skills, and make an impact in offshore telecoms.
- Qualifications: BOSIET and MIST certifications required; 5+ years in Offshore Telecoms preferred.
- Other info: Role based in Aberdeen with opportunities for local and offshore travel.
The predicted salary is between 42000 - 84000 £ per year.
Oceaneering is a global provider of engineered services and products, primarily to the offshore energy industry. We develop products and services for use throughout the lifecycle of an offshore oilfield, from drilling to decommissioning. We operate the world's premier fleet of work class ROVs. Additionally, we are a leader in offshore oilfield maintenance services, umbilicals, subsea hardware, and tooling. We also use applied technology expertise to serve the defense, entertainment, material handling, aerospace, science, and renewable energy industries.
The OCT Engineer will work onshore in Aberdeen and at offshore locations. A background in Offshore Critical Telecoms and basic network engineering is required. The engineer will work predominantly with Service Delivery Managers, clients and globally dispersed team members to ensure OCT Managed Support Service obligations to customer are met. Willingness to perform physical installations, testing and fault diagnosis is mandatory as is maintaining documentation.
Duties And Responsibilities
- Provide support to Service Delivery Managers, Operations Team and clients
- Manage various stakeholder interfaces
- Time management and Activity management
- Change Management including preparation of CRQ’s
- Able to diagnose, co-ordinate and resolve technical issues with telecoms systems and equipment including but not limited to Platform General Alarm Systems, CCTV, Satellite Telephony, UHF & VHF Radio systems, licensing and VSAT
- Provide guidance on technical standards and specifications for telecoms systems and equipment
- Site surveys
- Installation, configuration and testing of infrastructure at local and remote locations
- Identify improvement opportunities within the telecoms scope
- Specialist vendor engagement, procurement of parts and licenses
- Equipment shipping and logistics
- Maintain documents and diagrams
- Monitoring and diagnosis of performance issues in conjunction with Operations Team
- Able to prepare technical documentation e.g. survey findings and work packs
- Continued improvement activities
Qualifications
- Required BOSIET (Basic Offshore Safety Induction and Emergency Training) Certification
- MIST (Minimum Industry Safety Training) Certification
- Strong exposure in the delivery of highly scalable, economically feasible and high performing systems within a functional delivery matrix of Critical Telecoms, Enterprise and Major Project environments
- Over 5 years’ experience in Offshore Telecoms systems and communications networks
- Experience of Technical Assurance within an EPC environment in the Oil and Gas industry, and preferably within the Upstream Gas business
- Cisco CCNA or equivalent networking experience
Knowledge, Skills, Abilities, and Other Characteristics
- Customer oriented with strong client focused communication skills
- Excellent troubleshooting skills
- Able to communicate clearly and effectively with internal and external customers
- Able to work effectively in a hybrid work environment with local and virtual team members
- Desire to enhance technical knowledge
- Ability to act as a cross-departmental technical lead in previously stated technologies
- Promote positive work environment
- Possesses professional manner and maintains customer satisfaction
- Ability to adapt to fluid schedules and activities to meet customers’ requirements
Technologies
- Telecoms Systems - Platform General Alarm Systems, CCTV, Satellite Telephony, UHF & VHF Radio Systems, Licensing, VSAT, SCADA, Weather Station, Radar Early Warning Systems
- Network Equipment – Cisco Switches and Routers, Firewalls
- Network Technologies – WAN, LAN, VLAN, VPN, TCP/IP, Wireless
Additional Information
- Role requires engineer to be within daily commuting distance to Dyce, Aberdeen
- Ability to travel locally, UK, overseas and offshore
- Role is predominately onshore based offering a combination of home, office and offshore working
How To Apply
Regular full-time employees who apply will be considered along with external candidates. Employees with less than six months with their current position are not eligible to apply for job postings. Please discuss your interest in the position with your current manager/supervisor prior to submitting your completed application. It is highly recommended to apply through the PeopleSoft or Oceanet portals.
Closing Statement
We offer a competitive salary, a comprehensive benefits package and the opportunity to advance in an international company. To apply, click 'Apply Now'.
OCT Support Engineer employer: Oceaneering International, Inc.
Contact Detail:
Oceaneering International, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land OCT Support Engineer
✨Tip Number 1
Familiarise yourself with the specific telecom systems mentioned in the job description, such as Platform General Alarm Systems and VSAT. Having hands-on experience or knowledge about these technologies will help you stand out during discussions.
✨Tip Number 2
Network with professionals in the offshore telecoms industry, especially those who work with Oceaneering or similar companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations.
✨Tip Number 3
Prepare to discuss your experience with change management and technical assurance in previous roles. Be ready to share specific examples of how you've successfully managed projects or resolved issues in a telecoms environment.
✨Tip Number 4
Since the role involves working with a global team, practice articulating your thoughts clearly and concisely. This will be crucial when communicating with both local and remote colleagues during the interview process.
We think you need these skills to ace OCT Support Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the OCT Support Engineer position. Familiarise yourself with the specific technologies mentioned in the job description, such as telecom systems and network equipment.
Tailor Your CV: Customise your CV to highlight relevant experience in offshore telecoms systems and communications networks. Emphasise your troubleshooting skills and any certifications like BOSIET or Cisco CCNA that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the offshore energy industry. Mention specific experiences that demonstrate your ability to manage stakeholder interfaces and resolve technical issues effectively.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Oceaneering International, Inc.
✨Know Your Telecoms Systems
Make sure you brush up on your knowledge of telecoms systems, especially those mentioned in the job description like Platform General Alarm Systems and VSAT. Being able to discuss these technologies confidently will show your expertise and readiness for the role.
✨Demonstrate Problem-Solving Skills
Prepare to share examples of how you've diagnosed and resolved technical issues in the past. Highlighting your troubleshooting skills will be crucial, as the role requires you to manage and resolve telecoms system issues effectively.
✨Showcase Your Teamwork Abilities
Since the position involves working with Service Delivery Managers and globally dispersed teams, be ready to discuss your experience in collaborative environments. Emphasise your ability to communicate clearly and work effectively with both local and virtual team members.
✨Understand Change Management
Familiarise yourself with change management processes, particularly in relation to preparing CRQs. Being able to articulate your understanding of this process will demonstrate your readiness to handle the responsibilities of the role.
