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- Tasks: Provide tech support and guidance to teams while managing web software and troubleshooting issues.
- Company: Methods is a dynamic company focused on innovative IT solutions across various regions.
- Benefits: Enjoy a mix of on-site and remote work, plus opportunities for professional growth.
- Why this job: Join a collaborative culture where your skills can make a real impact in tech.
- Qualifications: Must speak Korean and have relevant IT experience; degree preferred.
- Other info: Full driving license required for potential emergency call-outs.
The predicted salary is between 36000 - 60000 £ per year.
Methods are looking for an IT Support Engineer who has strong Korean language skills.
Contract
Inside IR35
3 Days On-Site/2 Remote
KEY ACCOUNTABILITIES:
- To provide technical guidance and support to on-line managers, marketers, promotion manager and webapps productive people.
- Web/WAS software installation, configuration & change management.
- Release/Update program and build process to production and troubleshoot-out.
- Manage websites information and generate periodic reports.
KEY LIAISONS:
- IT managers and staff in the affiliates of UK, Europe, Middle East, Africa and CIS.
- Data Centre managers and staff
- Helpdesk
- Third party engineers
- Authorised suppliers
EDUCATION:
- Degree (BSC Hons) or equivalent & relevant experience in a similar role
SKILLS AND ATTRIBUTES:
- Korean speaking (Mandatory)
- Experience in IIS, .NET, ASP, PHP, MS-SQL, Windows OS
- Experience in Apache, Tomcat, JVM, MySQL, LINUX beneficial
- Experience in Website development beneficial
- Experience in Security administration
- Experience in Docker, Container and Kubernetes
- Experience in Devops, CI/CD including Jenkins and build process knowledge
- Knowledge of database, applications, and web server design, implementation
- Understanding of Firewall technology
- Understanding of TCP/IP and related protocols
- Network basic knowledge or experience
- Must hold a full driving license and have own car for possible Emergency call outs
- Must be eligible to work in the UK or hold a valid work permit
- Ability to liaise with internal and external customers at all levels
- Self-started, able to work under own initiative and proven ability to work
Information Technology Support Engineer (Korean Speaking) employer: Methods
Contact Detail:
Methods Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Information Technology Support Engineer (Korean Speaking)
✨Tip Number 1
Make sure to highlight your Korean language skills during any conversations or interviews. Since this role requires strong communication in Korean, demonstrating your fluency can set you apart from other candidates.
✨Tip Number 2
Familiarize yourself with the specific technologies mentioned in the job description, such as IIS, .NET, and Docker. Being able to discuss your experience with these tools will show that you're well-prepared for the technical aspects of the role.
✨Tip Number 3
Network with current or former employees of Methods, especially those in IT roles. They can provide valuable insights into the company culture and the expectations for the IT Support Engineer position.
✨Tip Number 4
Prepare to discuss real-world scenarios where you've successfully provided technical support or resolved issues. Sharing specific examples can demonstrate your problem-solving skills and ability to work independently, which are crucial for this role.
We think you need these skills to ace Information Technology Support Engineer (Korean Speaking)
Some tips for your application 🫡
Highlight Language Skills: Since the role requires strong Korean language skills, make sure to emphasize your proficiency in Korean in your CV and cover letter. Provide specific examples of how you've used your language skills in a professional setting.
Showcase Technical Expertise: Detail your experience with relevant technologies such as IIS, .NET, ASP, PHP, and MS-SQL. Include specific projects or tasks where you utilized these skills, as this will demonstrate your capability for the role.
Tailor Your Application: Customize your CV and cover letter to align with the key accountabilities mentioned in the job description. Use keywords from the job listing to ensure your application stands out to recruiters.
Professional Presentation: Ensure that your CV and cover letter are well-structured and free of errors. A clean, professional presentation reflects your attention to detail, which is crucial for an IT Support Engineer.
How to prepare for a job interview at Methods
✨Showcase Your Technical Skills
Be prepared to discuss your experience with IIS, .NET, ASP, PHP, and MS-SQL. Highlight specific projects where you utilized these technologies, as this will demonstrate your hands-on expertise.
✨Demonstrate Your Korean Language Proficiency
Since strong Korean language skills are mandatory, practice speaking about your technical experiences in Korean. This will not only show your language ability but also your comfort in discussing technical topics in both English and Korean.
✨Understand the Company’s IT Environment
Research the company’s IT infrastructure and familiarize yourself with their use of technologies like Docker, Kubernetes, and CI/CD processes. Being knowledgeable about their environment will help you answer questions more effectively.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills. Think of examples from your past experiences where you successfully troubleshot issues or managed website configurations, and be ready to explain your thought process.
