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- Tasks: Lead a dynamic team to deliver top-notch hospitality and events across the UK.
- Company: Join a leading national firm known for its commitment to service excellence.
- Benefits: Enjoy a competitive salary, supportive culture, and opportunities for professional growth.
- Why this job: Be part of a people-first environment that values trust and meaningful engagement.
- Qualifications: Strong communication skills and experience in hospitality management are essential.
- Other info: This role requires an EU work permit and offers a Monday to Friday schedule.
The predicted salary is between 36000 - 60000 £ per year.
Location: Stoke
Hours: Monday to Friday, 9am – 5.30pm
Salary: £45,000 per annum
Role Overview: We’re recruiting on behalf of a leading national firm seeking a confident, experienced Senior Hospitality & Events Manager to lead its growing team. This pivotal role oversees the delivery of high-quality hospitality and events across a national office network, ensuring every internal and client-facing experience reflects premium standards and genuine care. This is an ideal opportunity for a relationship-driven leader with a passion for service excellence and operational coordination.
Key Responsibilities:
- Overseeing and mentoring the Hospitality & Events team, fostering a collaborative culture focused on service excellence and accountability
- Deputising for the Group Hospitality Manager by providing direction, handling queries, leading meetings, and maintaining strategic alignment during absences
- Assisting in shaping and executing the national hospitality and events strategy in line with business goals and brand values
- Overseeing smooth, high-standard delivery of hospitality and events across all locations
- Acting as a key contact for stakeholders, suppliers, and clients with confident, professional communication
- Embedding a people-first approach that prioritises trust and meaningful engagement
- Using systems like Zendesk, Outlook, and booking tools to manage activity efficiently while maintaining a personal touch
- Leading the planning and execution of major hospitality campaigns, events, and bespoke experiences
- Overseeing procurement, supplier relationships, and logistics to ensure consistency and value
- Managing resources and aligning delivery with demand to ensure consistency and continuous improvement
- Ensuring adherence to hygiene, food safety, and risk procedures, and identifying training needs across the team
Required Skills and Qualifications:
- Able to communicate confidently with stakeholders, clients, and team members
- Proficiency with booking, inbox, and project tools to enable efficient, people-focused service
- Able to deliver seamless operations
- Strong logistical, time management, and admin skills
- Experience managing budgets and supplier contracts with commercial awareness
- Proficiency ensuring compliance with food hygiene and health & safety standards
Interested? Call Meg on 01782 712230 or email MegWkpir.co.uk for more information.
Senior Hospitality and Events Manager employer: KPI Recruiting Ltd
Contact Detail:
KPI Recruiting Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Hospitality and Events Manager
✨Tip Number 1
Network with professionals in the hospitality and events industry. Attend relevant events or join online forums to connect with others who may have insights or opportunities related to the Senior Hospitality and Events Manager role.
✨Tip Number 2
Research the company’s values and recent projects. Understanding their approach to hospitality and events will help you tailor your conversations and demonstrate how your experience aligns with their goals during interviews.
✨Tip Number 3
Prepare specific examples from your past experiences that showcase your leadership skills and ability to manage high-quality events. Be ready to discuss how you’ve successfully handled challenges in previous roles.
✨Tip Number 4
Familiarise yourself with the tools mentioned in the job description, such as Zendesk and Outlook. Being able to speak confidently about your proficiency with these systems can set you apart from other candidates.
We think you need these skills to ace Senior Hospitality and Events Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality and events management. Focus on your leadership skills, operational coordination, and any specific achievements that demonstrate your ability to deliver high-quality service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for service excellence and your relationship-driven approach. Mention specific examples of how you've successfully managed teams or events in the past, and align your experiences with the key responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, emphasise your proficiency with tools like Zendesk and Outlook, as well as your logistical and time management skills. Make sure to mention your experience with budget management and supplier contracts, as these are crucial for the role.
Showcase Your Communication Skills: Since the role requires confident communication with stakeholders and clients, provide examples in your application that demonstrate your ability to engage professionally and effectively. This could include instances where you successfully resolved queries or led meetings.
How to prepare for a job interview at KPI Recruiting Ltd
✨Showcase Your Leadership Skills
As a Senior Hospitality and Events Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully mentored or developed team members in the past.
✨Demonstrate Your Communication Prowess
This role requires confident communication with various stakeholders. Practice articulating your thoughts clearly and consider sharing experiences where effective communication led to successful outcomes.
✨Highlight Your Operational Expertise
Be ready to discuss your experience with logistical planning and operational coordination. Share specific examples of events you've managed, focusing on how you ensured high standards and seamless execution.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to handle unexpected challenges during events and how you resolved them while maintaining service excellence.
