At a Glance
- Tasks: Supervise the team, prepare fresh food, and ensure excellent customer service.
- Company: Wenzel's has been a beloved bakery since 1975, known for quality and affordability.
- Benefits: Enjoy free meals, 50% off food, holiday pay, and discounts at over 1000 retailers.
- Why this job: Join a fun team, gain valuable skills, and enjoy career progression in a supportive environment.
- Qualifications: Previous supervisory experience in retail or customer service is required; food production experience is a plus.
- Other info: Flexible working hours available to fit your lifestyle.
The predicted salary is between 22740 - 25000 ÂŁ per year.
Wenzel’s was established in 1975 and has since become a favourite for locals in the North-West and Greater London, Bedfordshire, Buckinghamshire, Berkshire, Essex, Hertfordshire, Hampshire and Surrey. We believe in delivering quality products at affordable prices and outstanding customer service. We currently have over 100 shops and are expanding the brand by opening more retail shops. We are looking for exciting new talent with a passion for food and customer service to join our team.
What we offer:
- Free meal provided every shift and 50% off all other food.
- Enrolment to company pension scheme.
- Holiday entitlement of 28 days including bank holidays.
- Day off for your Birthday - paid day off in addition to your holiday entitlement.
- Staff incentives including competitions and bonus schemes.
- Excellent training, including apprenticeship opportunities as well as lots of career progression and development programmes.
- Free employee benefit scheme, offering discounts at almost 1000 online and instore retailers, gyms, restaurants, cinemas, travel, and lots more.
- A Wellbeing Centre, helping to create a happier and healthier lifestyle, as well as an employee assistance 24/7 helpline offering free confidential advice and support.
Pay & Hours: We offer our Shop Supervisors a rate of ÂŁ12.25 and a working week of 39 hours over 5 days a week, Monday to Sunday. Although our shops open early, and we do have set shifts within our Shops, we are open to discussing flexible working hours to accommodate your needs where we can.
Job Role: As one of our Supervisors, you will work alongside our hardworking team preparing fresh ingredients and producing sandwiches, baguettes, and other food products in line with our Company standards, whilst providing excellent customer service and selling high-quality fresh food. The successful candidate will be trained to Wenzel’s Company standards and be eligible for future progression. A supervisor will be responsible for assisting the Shop Manager with the day-to-day running of the store and supervising the team, ensuring the growth of the business through increasing sales, controlling costs, and delivering profit, whilst also developing and leading the shop team to build a loyal customer base.
KEY RESPONSIBILITIES:
- Greet customers and create an inviting experience.
- Receive and check daily deliveries.
- Assist with the management of branch stock and produce.
- Maintain shop displays.
- Have excellent knowledge and understanding of products.
- Preparation of food in line with the specification.
- Food and produce quality control.
- Maintain the highest level of hygiene, cleanliness, and food safety standards.
- Work efficiently within a team.
- Cash handling and till operation.
- Open or close the shop when required.
- Run shifts at various times during the week.
- Drive sales and minimise wastage.
Minimum Requirements: Previous experience in a retail or customer service environment at supervisory level is required. Experience working in food production would be advantageous but not essential as full ongoing training will be provided.
Next Steps: If you feel you are the right fit for Wenzel’s, please click "apply now” to be directed to our recruitment portal. From there please follow the steps as required. Wenzel’s the Bakers is an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, transgender status, religion or belief, marital status, or pregnancy and maternity.
Shop Supervisor - Bushey - Wenzel\'s The Bakers employer: Wenzel's the Bakers Ltd.
Contact Detail:
Wenzel's the Bakers Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Shop Supervisor - Bushey - Wenzel\'s The Bakers
✨Tip Number 1
Familiarise yourself with Wenzel's products and values. Understanding their commitment to quality and customer service will help you demonstrate your passion for food and align with their brand during any discussions.
✨Tip Number 2
Highlight your previous supervisory experience in retail or customer service. Be ready to share specific examples of how you've successfully managed a team, driven sales, or improved customer satisfaction in your past roles.
✨Tip Number 3
Prepare to discuss your approach to maintaining hygiene and food safety standards. Given the nature of the role, showcasing your knowledge and commitment to these practices will set you apart from other candidates.
✨Tip Number 4
Be open to discussing flexible working hours. Since Wenzel's operates with various shifts, showing your willingness to adapt can make you a more attractive candidate for the Shop Supervisor position.
We think you need these skills to ace Shop Supervisor - Bushey - Wenzel\'s The Bakers
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Shop Supervisor position at Wenzel's. Understand the key responsibilities and minimum requirements to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in retail or customer service, especially at a supervisory level. If you have experience in food production, mention it as it could give you an edge.
Show Your Passion: Wenzel's is looking for candidates with a passion for food and customer service. Make sure to convey your enthusiasm for the role and the company in your application. Share any relevant experiences that demonstrate this passion.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that your documents are well-structured and easy to read.
How to prepare for a job interview at Wenzel's the Bakers Ltd.
✨Show Your Passion for Food
Wenzel’s values a passion for food and customer service. Be prepared to share your favourite food experiences or what excites you about working in a bakery. This will demonstrate your enthusiasm and alignment with their brand.
✨Highlight Your Supervisory Experience
Since previous supervisory experience is required, be ready to discuss specific examples of how you've successfully managed a team. Talk about challenges you've faced and how you motivated your team to achieve goals.
✨Demonstrate Customer Service Skills
Wenzel’s places a strong emphasis on outstanding customer service. Prepare to give examples of how you've handled difficult customer situations in the past and how you ensured a positive experience for them.
✨Understand the Company Culture
Familiarise yourself with Wenzel’s history and values. Knowing about their commitment to quality products and customer satisfaction will help you answer questions more effectively and show that you're genuinely interested in being part of their team.