Service Manager

Service Manager

Scunthorpe Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead and manage NHS Talking Therapies services, ensuring high-quality patient care.
  • Company: Join Rotherham Doncaster and South Humber NHS Foundation Trust, a respected healthcare provider.
  • Benefits: Enjoy competitive pay, inclusive culture, and opportunities for professional development.
  • Why this job: Make a real impact in mental health services while working with passionate colleagues.
  • Qualifications: Proven management skills and understanding of NHS priorities required.
  • Other info: Flexible working options available; visit our website for more details.

The predicted salary is between 36000 - 60000 £ per year.

Due to an internal promotion, we are looking to appoint a Service Manager on a permanent basis for our NHS Talking Therapies Directorate, which provides services across the Rotherham, Doncaster and North Lincolnshire footprint. We are a dynamic, performance driven and outcome-focused Service looking for an experienced manager to continue to support and deliver service excellence.

The Service Manager will be a key part of our Directorate Leadership Teams, working with Clinical Leads and reporting to the Deputy Care Group Director. The Service Manager will be responsible for ensuring the day-to-day delivery of designated clinical services and ensuring that those teams are performing in terms of patient outcomes, metrics, measures and targets, both locally and nationally, including those around workforce and training, within a balanced budget and in the context of the Trust's strategy, ensuring it is executed locally and that standards of safety are maintained at all times.

The post holder will be responsible for ensuring the delivery of high-quality patient care that is consistent with the values of the organisation. We are looking for a highly motivated individual with proven management and leadership skills, including the ability to use financial and other data to drive the delivery and improvement of high quality, effective and efficient services.

You will need to be able to communicate with a wide range of people, including challenging constructively where needed and able to develop colleagues. You will also need to have a good understanding of both current NHS Talking Therapies priorities and potential developments moving forwards.

The teams are forward thinking and strive to deliver the highest quality care with the resources available and in a timely manner, by working together and being solution focussed.

The successful candidate will provide operational, day to day management support for NHS Talking Therapies, supported by the professional and clinical advice of senior clinicians and will support patient and carer involvement ensuring that their voice is heard in local decision making. They will work within the Talking Therapies Directorate, working together with the Senior Leadership Team to deliver against the Trust's values and ambitions.

They will be responsible for overseeing the performance reporting, data capture and oversight of audit completion in the service and will work collaboratively with other care providers at place to ensure best outcomes for patients and their carers.

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) employ around 3700 talented colleagues who are very much appreciated, valued, and respected. We have a wide portfolio which includes mental health, physical health, learning disability and drug and alcohol services.

We are passionate about enhancing the quality of our service and we work hard to attract and select the right colleagues for our organisation. Our goal is to employ those who share our passion for providing first class care while remaining committed to our vision and values.

For further details / informal visits contact: Name: Natasha Littlewood Job title: Deputy Care Group Director Email address: natasha.littlewood@nhs.net Telephone number: 07785656364

Service Manager employer: Rotherham Doncaster & South Humber Foundation Trust

Rotherham Doncaster and South Humber NHS Foundation Trust (RDaSH) is an exceptional employer dedicated to fostering a supportive and inclusive work environment for its 3,700 valued colleagues. With a strong focus on employee growth and development, RDaSH offers numerous opportunities for professional advancement while ensuring high-quality patient care across diverse services. Located in the vibrant communities of Rotherham, Doncaster, and North Lincolnshire, the Trust is committed to delivering first-class care and maintaining a culture that values collaboration, innovation, and the voices of both staff and patients.
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Contact Detail:

Rotherham Doncaster & South Humber Foundation Trust Recruiting Team

natasha.littlewood@nhs.net

StudySmarter Expert Advice 🤫

We think this is how you could land Service Manager

✨Tip Number 1

Familiarise yourself with the NHS Talking Therapies priorities and current developments. Understanding these will not only help you in interviews but also demonstrate your commitment to the role and the organisation's mission.

✨Tip Number 2

Network with current or former employees of RDaSH, especially those in leadership roles. They can provide valuable insights into the organisational culture and expectations, which can be beneficial during your application process.

✨Tip Number 3

Prepare to discuss specific examples of how you've used data to drive service improvements in previous roles. This is crucial for a Service Manager position, as you'll need to showcase your analytical skills and ability to enhance patient outcomes.

✨Tip Number 4

Engage with the Trust's values and vision by reviewing their strategy document. Being able to articulate how your personal values align with theirs can set you apart from other candidates during the interview.

We think you need these skills to ace Service Manager

Leadership Skills
Financial Management
Performance Monitoring
Data Analysis
Communication Skills
Team Development
Patient Care Standards
Operational Management
Understanding of NHS Policies
Stakeholder Engagement
Problem-Solving Skills
Strategic Planning
Collaboration Skills
Quality Improvement

Some tips for your application 🫡

Understand the Role: Thoroughly read the job description for the Service Manager position. Make sure you understand the key responsibilities, required skills, and the values of the organisation to tailor your application accordingly.

Highlight Relevant Experience: In your CV and cover letter, emphasise your management and leadership experience, particularly in healthcare settings. Use specific examples that demonstrate your ability to drive service excellence and improve patient outcomes.

Showcase Communication Skills: Since the role requires effective communication with a wide range of stakeholders, include examples in your application that illustrate your ability to engage constructively with colleagues and patients alike.

Align with Trust Values: Research RDaSH's values and ensure your application reflects a commitment to these principles. Mention how your personal values align with their mission to provide high-quality care and support for patients and their families.

How to prepare for a job interview at Rotherham Doncaster & South Humber Foundation Trust

✨Understand the NHS Talking Therapies Framework

Familiarise yourself with the current priorities and developments within NHS Talking Therapies. This will help you demonstrate your knowledge during the interview and show that you're aligned with the organisation's goals.

✨Showcase Your Leadership Skills

Prepare examples of how you've successfully managed teams in the past, particularly in a healthcare setting. Highlight your ability to drive performance and improve patient outcomes, as this is crucial for the Service Manager role.

✨Communicate Effectively

Practice articulating your thoughts clearly and confidently. You'll need to communicate with a diverse range of people, so being able to convey your ideas effectively will be key to your success in the interview.

✨Demonstrate Financial Acumen

Be ready to discuss how you've used financial data to inform decision-making and improve service delivery. Understanding budget management and resource allocation will be essential for this role.

Service Manager
Rotherham Doncaster & South Humber Foundation Trust
Location: Scunthorpe
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