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For Companies At a Glance
- Tasks: Drive sales and deliver top-notch customer service while building strong client relationships.
- Company: Join Thom Browne, a brand known for redefining luxury suits with creativity and craftsmanship.
- Benefits: Enjoy competitive pay, a comprehensive benefits package, and a stylish company uniform.
- Why this job: Be part of a diverse team that values innovation and offers career growth opportunities.
- Qualifications: 3 years in luxury retail or customer service; strong communication and organisational skills required.
- Other info: Fluency in additional languages is a bonus; ideal for self-motivated individuals.
Thom Browne is widely recognized for challenging and modernizing today’s uniform: the suit. By questioning traditional proportions, Browne’s designs consistently convey a true American sensibility rooted in quality craftsmanship and precise tailoring. We pride ourselves on our core values of respect and collaboration, challenging ourselves to express creativity and continuously innovate. We attract ambitious individuals who operate in unique ways while upholding exceptional craftsmanship and excellence.
THE ROLE:
- Achieve and exceed regular monthly, seasonal, quarterly and annual sales plans.
- Provide best-in-class customer service; building strong client relationships, regularly communicating and providing updates, building a viable, well-organized client network.
- Maintain exceptional product knowledge, brand awareness.
- Support daily shop presentation, ensuring merchandise is properly filled and Brand Presentation Guide standards are strictly upheld.
- Maintain keen awareness of product selections, core/seasonal styles, Ecommerce offerings, full-priced merchandise, markdowns best sellers and inventory availability.
- Actively maintain Brand expertise in terms of product, brand history, events and projects, key trends, selling points and featured seasonal products.
- Identify selling opportunities, communicate customer feedback, process shipment/transfers in a timely manner.
- Manage back stock to make sure floor is filled in and stock room is in order; communicate regularly in regard to maintaining stock levels, noting any stock call-outs, selling opportunities based on customer feedback.
THE IDEAL CANDIDATE:
- Minimum 3 year’s experience in luxury retail or luxury customer service environment.
- Additional language fluency is a plus.
- Ability to source prospective clients from existing sphere of influence.
- Demonstrated proficiency in the areas of client relationship management, product knowledge, selling techniques and effective communication.
- Passionate representative of the Thom Browne world.
- Highly organized, self-motivated with strong interpersonal skills.
- Confident, professional, comfortable working autonomously; strong communication both written and verbal.
- Entrepreneurial.
WHAT WE OFFER YOU:
- Highly competitive pay.
- Comprehensive benefits package.
- Company uniform.
- Diverse and inclusive working environment.
- Career progression and development programs.
Sales Associate - Selfridges (temporary 6 months) employer: Thom Browne, Inc.
Contact Detail:
Thom Browne, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Selfridges (temporary 6 months)
✨Tip Number 1
Familiarise yourself with Thom Browne's brand ethos and product offerings. Understanding their unique approach to tailoring and craftsmanship will help you connect with potential clients and demonstrate your passion for the brand during interviews.
✨Tip Number 2
Network within the luxury retail space. Attend events or engage with professionals on platforms like LinkedIn to build relationships that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to showcase your customer service skills by thinking of specific examples from your past experiences. Be ready to discuss how you've built client relationships and exceeded sales targets in previous roles.
✨Tip Number 4
Stay updated on current fashion trends and luxury retail news. This knowledge will not only impress during your interview but also help you identify selling opportunities and engage customers effectively.
We think you need these skills to ace Sales Associate - Selfridges (temporary 6 months)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Thom Browne's ethos and product offerings. Highlight your understanding of their unique approach to luxury retail in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in luxury retail or customer service. Emphasise any achievements related to sales targets and client relationship management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and your ability to provide exceptional customer service. Mention specific examples of how you've exceeded sales goals in previous roles.
Highlight Relevant Skills: In your application, focus on skills such as product knowledge, effective communication, and organisation. Provide examples of how these skills have contributed to your success in past positions.
How to prepare for a job interview at Thom Browne, Inc.
✨Showcase Your Luxury Retail Experience
Make sure to highlight your previous experience in luxury retail during the interview. Discuss specific examples of how you've exceeded sales targets and provided exceptional customer service, as this role requires a strong background in these areas.
✨Demonstrate Product Knowledge
Familiarise yourself with Thom Browne's brand history, product offerings, and key trends before the interview. Being able to discuss their unique approach to tailoring and craftsmanship will show your genuine interest and commitment to the brand.
✨Emphasise Relationship Building Skills
Prepare to discuss how you build and maintain client relationships. Share examples of how you've successfully communicated with clients and created a loyal customer base, as this is crucial for achieving sales goals in this role.
✨Exude Confidence and Professionalism
During the interview, present yourself confidently and professionally. This role requires someone who is comfortable working autonomously and can communicate effectively, so make sure your verbal and non-verbal cues reflect that.
