Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage customer accounts and provide admin support to the Operations Manager.
- Company: Join Elis, a leading international provider of textile, hygiene, and facility services.
- Benefits: Enjoy a supportive work environment with opportunities for growth and development.
- Why this job: Be part of a dynamic team that values customer service and organizational skills.
- Qualifications: Proficiency in Microsoft Office, especially Excel, and strong organizational skills required.
- Other info: This role is based in Lutterworth, perfect for those looking to kickstart their career.
The predicted salary is between 28800 - 43200 £ per year.
About a career with Elis Elis is an international multi-service provider, offering textile, hygiene and facility services solutions. Present in Europe and Latin America, we are an authority in most of the 29 countries in which we operate, employing 52,000 professionals at 440 production and services centres; this is a great opportunity to join a company that supports their people! About the Role: We currently have an exciting opportunity for a Customer Relationship Assistant to join us in our new site based in Lutterworth. The role is to provide ownership of a small Key Account Portfolio and providing comprehensive Administration support to the Operations Manager. We are looking for someone who\’s organisational skills are outstanding and who is proficient in Microsoft Office & Excel in particular. You must have a passion for delivering high levels of customer service support. Your Mission at Elis Managing a portfolio of customers for contract management. Supporting on an internal service inbox and dealing with Customer and Internal enquiries. Dealing with customer complaints and completing KPI information for Key Account Managers. Running and manipulating customer reports within Excel and Power BI. Uploading Information into Customer Portals. Using simple KPI and KAPTA platforms for reporting. Co-ordination and support Key Account Manage…
Customer Relationship Assistant employer: Elis Careers
Contact Detail:
Elis Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Relationship Assistant
✨Tip Number 1
Familiarize yourself with the specific software and tools mentioned in the job description, especially Microsoft Excel and Power BI. Consider taking online courses or tutorials to enhance your skills, as this will demonstrate your commitment and readiness for the role.
✨Tip Number 2
Research Elis and its services thoroughly. Understanding the company's values and operations will help you align your answers during the interview and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Prepare examples from your past experiences that showcase your organizational skills and customer service abilities. Be ready to discuss how you've successfully managed customer relationships or resolved complaints in previous roles.
✨Tip Number 4
Network with current or former employees of Elis on platforms like LinkedIn. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Customer Relationship Assistant
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Customer Relationship Assistant position. Highlight the key responsibilities and required skills, such as proficiency in Microsoft Office and a passion for customer service.
Tailor Your CV: Customize your CV to reflect your relevant experience and skills that align with the role. Emphasize your organizational skills and any previous experience in customer service or administration.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific examples of how you have successfully managed customer relationships or handled complaints in the past.
Highlight Technical Skills: Since the role requires proficiency in Excel and Power BI, make sure to mention any relevant experience you have with these tools. Provide examples of how you've used them to generate reports or manage data effectively.
How to prepare for a job interview at Elis Careers
✨Show Your Organizational Skills
Since the role requires outstanding organizational skills, be prepared to discuss specific examples from your past experiences where you successfully managed multiple tasks or projects. Highlight how you prioritize and stay organized under pressure.
✨Demonstrate Proficiency in Microsoft Office
Make sure to showcase your proficiency in Microsoft Office, especially Excel. You might be asked about your experience with data manipulation or creating reports, so be ready to explain any relevant projects or tasks you've completed using these tools.
✨Emphasize Customer Service Passion
Elis values high levels of customer service support. Prepare to share stories that illustrate your commitment to customer satisfaction, including how you handled difficult situations or complaints in the past.
✨Familiarize Yourself with KPI Reporting
Since the role involves dealing with KPIs and reporting, it would be beneficial to understand what KPIs are relevant to customer relationship management. Be ready to discuss how you have used KPIs in previous roles to measure success and improve processes.
