Executive Assistant - Operations Manager
Executive Assistant - Operations Manager

Executive Assistant - Operations Manager

Luton Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Support senior leaders and coordinate key operational tasks in a dynamic charity environment.
  • Company: Join One YMCA, a growing charity supporting 150,000 vulnerable individuals annually across three counties.
  • Benefits: Enjoy hybrid working options, a supportive culture, and the chance to make a real impact.
  • Why this job: Be part of an innovative team driving growth and change for communities in need.
  • Qualifications: Strong communication skills and experience in diary management; charity sector experience preferred.
  • Other info: Flexible hours with occasional evening meetings; informal chats encouraged before applying.

The predicted salary is between 36000 - 60000 £ per year.

Location: Hatfield or Watford, Hertfordshire (Hybrid by agreement). This is a Permanent, Full Time vacancy that will close in a month at 23:59 BST.

This is a fantastic opportunity to work closely with our approachable CEO and Deputy CEO as they drive forward the growth and vision of our ambitious charity. This new role blends Executive Assistant duties with coordinating key operational tasks for our senior team. Whether you’re an experienced PA, an operations manager, or come from another background, we’re open-minded about who might be the right fit.

One YMCA has grown substantially over the last five years and currently has an annual turnover of over £40m, and a development programme of circa £22m and 650 staff working in a range of services across three counties to support around 150,000 vulnerable individuals each year. Our strategic priorities are to achieve further growth and expansion within and around our current areas of geographical operation and areas of service specialism.

Our extensive range of services currently include Housing & Community, Children’s Centres and Family Support, Youth Work, Early Years education, and Specialist Therapeutic Support services. We are committed to supporting vulnerable individuals and families to develop the skills and confidence they need to progress towards independence and independent living.

About the role: After a period of significant growth and the launch of a new five-year strategy, this is a key role within the Charity, reporting directly to the CEO & Deputy CEO, providing them critical support to maximise their own efficiency and delivery. You will be the 'glue' and proactive facilitator across the wider Charity and senior leadership team. No two days will be the same and the pace will be far beyond that usually expected in the sector.

Requirements:

  • Excellent written and verbal communication skills, with high levels of emotional intelligence.
  • Experience of working within the Housing Association, Charity or similar sector.
  • Extensive and proven experience of successful diary, travel and meeting management for senior executives.
  • Flexibility, including the willingness to adjust working hours to meet operational needs, including evening working where necessary.

At One YMCA we are an inclusive organisation and actively promote equality of opportunity for all. We encourage applications from all backgrounds, communities, and industries, and are committed to having a team that is made up of diverse skills, experiences, and abilities.

This is a Full Time role. Hours per week: 37.5. Working Pattern: Monday - Friday (Occasional Evening Meetings).

If you’re interested in having a discussion, please reach out to michael.howe@oneymca.org to schedule an informal chat.

Executive Assistant - Operations Manager employer: Ymca England & Wales

One YMCA is an exceptional employer, offering a dynamic and supportive work environment in Hatfield or Watford, Hertfordshire. With a strong commitment to social impact, employees have the opportunity to contribute to meaningful initiatives that support vulnerable individuals and families. The organisation fosters a culture of innovation and inclusivity, providing ample opportunities for professional growth and development while working closely with senior leaders who are dedicated to making a difference in the community.
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Contact Detail:

Ymca England & Wales Recruiting Team

michael.howe@oneymca.org

StudySmarter Expert Advice 🤫

We think this is how you could land Executive Assistant - Operations Manager

✨Tip Number 1

Familiarise yourself with the charity sector, especially in areas related to housing and community services. Understanding the unique challenges and opportunities within this field will help you demonstrate your passion and commitment during conversations with our team.

✨Tip Number 2

Network with professionals who have experience as Executive Assistants or Operations Managers in similar organisations. Engaging with them can provide valuable insights and tips that could set you apart from other candidates.

✨Tip Number 3

Prepare to discuss how you can be the 'glue' that holds the team together. Think of examples from your past experiences where you've successfully coordinated tasks or facilitated communication between different stakeholders.

✨Tip Number 4

Consider reaching out for an informal chat with our team before applying. This not only shows your enthusiasm but also gives you a chance to ask questions and better understand what we’re looking for in the ideal candidate.

We think you need these skills to ace Executive Assistant - Operations Manager

Excellent Written and Verbal Communication Skills
High Emotional Intelligence
Diary Management
Travel Coordination
Meeting Management
Adaptability
Stakeholder Engagement
Discretion and Confidentiality
Proactive Problem-Solving
Organisational Skills
Time Management
Flexibility in Working Hours
Experience in the Charity or Housing Sector
Ability to Work Under Pressure
Team Collaboration

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience that aligns with the role of Executive Assistant and Operations Manager. Focus on your organisational skills, diary management, and any experience in the charity or housing sectors.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting senior leaders and your understanding of the charity's mission. Mention specific examples of how you've successfully managed operations or provided executive support in the past.

Highlight Communication Skills: Given the importance of communication in this role, emphasise your written and verbal communication skills. Provide examples of how you've effectively communicated with stakeholders or adapted your communication style to different audiences.

Show Flexibility and Adaptability: In your application, mention your willingness to adjust working hours and adapt to changing operational needs. This will demonstrate your readiness to thrive in a dynamic environment, which is crucial for this position.

How to prepare for a job interview at Ymca England & Wales

✨Show Your Organisational Skills

As an Executive Assistant, your ability to stay organised is crucial. Prepare examples of how you've successfully managed multiple tasks or projects simultaneously, and be ready to discuss your methods for prioritising work.

✨Demonstrate Emotional Intelligence

Given the role's requirement for high emotional intelligence, think of situations where you've effectively navigated interpersonal dynamics. Be prepared to share how you adapt your communication style to suit different individuals and situations.

✨Research the Charity's Mission

Understanding the charity's goals and values is essential. Familiarise yourself with One YMCA's services and recent initiatives, so you can articulate how your skills align with their mission during the interview.

✨Prepare for Flexibility Questions

Since the role may require adjusting working hours, be ready to discuss your availability and willingness to accommodate evening meetings or other operational needs. Highlight any past experiences where you've demonstrated flexibility in your work.

Executive Assistant - Operations Manager
Ymca England & Wales
Location: Luton
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