Senior Microsoft Dynamics Architect - Financial Services

Joining Capco means joining an organisation that is committed to an inclusive working environment where you’re encouraged to #BeYourselfAtWork. We celebrate individuality and recognize that diversity and inclusion, in all forms, is critical to success. It’s important to us that we recruit and develop as diverse a range of talent as we can and we believe that everyone brings something different to the table – so we’d love to know what makes you different.

ABOUT CAPCO

Capco is a global technology and business consultancy, focused on the financial services sector. We are passionate about helping our clients succeed in an ever-changing industry. We are/have:

• Experts in Banking & Payments, Capital Markets, Insurance and Wealth & Asset Management
• Deep knowledge in financial services offering, including e.g. Finance, Risk and Compliance, Financial Crime, Core Banking etc.
• Committed to growing our business and hiring the best talent to help us get there.
• A growing Cloud community of professionals from architecture to advisory to delivery, founded on real delivery expertise
• Focused on maintaining our nimble, agile and entrepreneurial culture

Who are Capco Architects?

We are a team of people who are curious and willing to never stop learning. We have a passion for new technologies and understand how they can help deal with today’s business challenges. We have confidence in our ideas but we are modest about how we conduct ourselves. We have a proactive, innovative and flexible working style with a teaching mindset; coaching our junior architects through their work.

What are we looking for?

Capco is looking for Solution Architects with a deep knowledge of Microsoft Dynamics, to help our clients solve a range of complex problems. We help clients design exceptional customer experiences and products, and we also help them look hard at getting the best out of new technology and integrating it into their existing organisations. Our solution architects are pivotal team members, helping turn great ideas into actionable solutions using a range of business and technology capabilities. This is a role for you if you are looking for an outcome-oriented role, as part of a creative and dynamic team helping financial services clients make sense of the choices they face in the digital business environment.

Skills & Experience

We are looking for people who:

• Can lead the design and architecture of solutions through necessary design authorities and business change forums
• Demonstrate a deep understanding of, and background in, Microsoft technology stack including D365 Customer Service, Power Platform, AI builder, prompt builder and associated Azure services across applications, data, infrastructure and security domains
• Have a deep understanding of D365 Customer service module with demonstrable background in case management, SLA management, routing and contact management
• Have a proven ability to design integration architecture required to interface with foundational components such as Active Directory, Exchange and other enterprise platforms
• Demonstrate a deep knowledge of the Dynamics/Power Automate connector library, how to configure and necessary enterprise requirements for using such connectors.
• Demonstrate the ability to configure email classification rules, perform entity extraction and manage case handling processes via implementation of power automate and AI builder services
• Have a deep understanding of how to apply Dataverse as part of a solution
• Have a Financial Services background, particularly in Capital Markets and back office procedures
• Are able to translate business requirements into technical requirements and solutions
• Can lead the team and delivery assurance and governance across application development, including technical leadership of junior team members
• Create PoCs and present to the business with product features

WHY JOIN CAPCO?

Because you are curious, because you want to know what is going on inside engaging projects with some of the largest banks in the world and because you want to work on projects that transform the financial services industry. We offer:

• A work culture focused on innovation and creating lasting value for our clients and employees
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A diverse, inclusive, meritocratic culture
• Enhanced and competitive family friendly benefits, including maternity / adoption / shared parental leave and paid leave for sickness, pregnancy loss, fertility treatment, menopause and bereavement