At a Glance
- Tasks: Join our Colorectal secretarial team, providing essential administrative support in a dynamic healthcare environment.
- Company: Warrington and Halton Teaching Hospitals is an innovative NHS Trust dedicated to excellent patient care and staff experience.
- Benefits: Enjoy a supportive workplace with training opportunities, diverse teams, and a commitment to equality and inclusion.
- Why this job: Be part of impactful quality improvement projects while making a difference in patients' lives.
- Qualifications: Experience as a Medical Secretary is essential; strong communication skills and adaptability are key.
- Other info: This role may require occasional travel between Warrington and Halton Hospitals.
The predicted salary is between 24000 - 36000 £ per year.
As part of the Digestive Diseases (CBU) at Warrington and Halton Teaching Hospitals Foundation Trust, an exciting opportunity has arisen to work as part of the Colorectal secretarial team as a Medical Secretary. The Digestive Diseases CBU covers Colorectal, UGI, General Surgery and Breast. This role would be based within the Colorectal & UGI secretarial team at Warrington Hospital. This is an exciting time to be joining Warrington and Halton Hospitals and the Digestive Diseases team as we look to improve our services by undertaking a number of quality improvement projects across the department.
Responsibilities:
- The ideal candidate will be a highly motivated, committed, and enthusiastic person with proven comprehensive medical secretarial and administrative skills.
- You will carry out secretarial and administrative duties to provide an efficient and effective medical secretarial service to the Digestive Diseases CBU, including the designated Consultant(s), junior medical staff and multidisciplinary team.
- The confidential nature of all work concerning patients must be understood and safeguarded.
- The Medical Secretary is part of a team and must regard the interests of the patient as paramount and must be aware of the Data Protection Act (1998) and the consequences of failing to comply with it.
Qualifications:
- This post is for an experienced Medical Secretary.
- Excellent communication and interpersonal skills are essential to this role.
- Knowledge of Winscribe audio typing software would be beneficial; however, in-house training will be given.
- You need to have the willingness and ability to adapt and learn quickly and have the ability to empathise with people, showing understanding for patients' and relatives' needs.
- This includes diary management, responding to enquiries, and making bookings.
- You will action Consultants' correspondence appropriately and assist in the organisation of their workload, maintaining the highest levels of discretion and confidentiality at all times.
- You will ensure all patient notes, patient details, referral letters, and information are captured and dealt with accordingly.
- Knowledge of the internal computer systems including Lorenzo, E outcome, and ICE would be an advantage, but this is not essential as training will be provided.
Additional Information:
- This post is based at Warrington Hospital, but you may be asked to travel to Halton Hospital when the need arises.
Warrington and Halton Teaching Hospitals NHS Foundation Trust is a caring and compassionate organisation that is both ambitious and innovative. We are committed to delivering the best outcomes for our patients and providing a positive experience for our staff. We aspire to be outstanding for our patients, our communities, and our staff and are committed to being a great place to receive healthcare, work, and learn.
Medical Secretary employer: jobs24.co.uk
Contact Detail:
jobs24.co.uk Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Familiarise yourself with the specific software mentioned in the job description, like Winscribe audio typing. Even if you haven't used it before, showing a willingness to learn can set you apart from other candidates.
✨Tip Number 2
Research the Digestive Diseases CBU and understand their current quality improvement projects. Being knowledgeable about their initiatives will demonstrate your genuine interest in the role and the organisation.
✨Tip Number 3
Prepare to discuss your experience with diary management and handling confidential information. Be ready to provide examples of how you've maintained discretion in previous roles, as this is crucial for a Medical Secretary.
✨Tip Number 4
Highlight your communication skills during any interactions with the hiring team. Since excellent interpersonal skills are essential for this role, showcasing your ability to empathise and connect with others will be beneficial.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and qualifications required for the Medical Secretary position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous experience as a Medical Secretary or in similar administrative roles. Mention specific tasks you have handled, such as diary management, correspondence, and patient interactions, to demonstrate your capability.
Showcase Communication Skills: Since excellent communication and interpersonal skills are essential for this role, provide examples in your application that illustrate your ability to communicate effectively with patients, medical staff, and multidisciplinary teams.
Emphasise Confidentiality Awareness: Make sure to mention your understanding of the importance of confidentiality and data protection, particularly in relation to patient information. This will show that you are aware of the ethical considerations involved in the role.
How to prepare for a job interview at jobs24.co.uk
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Medical Secretary within the Digestive Diseases team. Familiarise yourself with the specific tasks mentioned in the job description, such as diary management and handling patient correspondence.
✨Showcase Your Communication Skills
As excellent communication is essential for this role, prepare examples of how you've effectively communicated in previous positions. Be ready to discuss how you handle enquiries and interact with patients and medical staff.
✨Demonstrate Confidentiality Awareness
Since the role involves handling sensitive patient information, be prepared to discuss your understanding of confidentiality and data protection. You might want to mention any relevant experience or training related to safeguarding patient information.
✨Express Willingness to Learn
Highlight your adaptability and eagerness to learn new systems, such as Winscribe or Lorenzo. Mention any past experiences where you quickly picked up new skills or software, showing that you're ready to embrace training opportunities.