Service & Release Specialist

Business Unit: Data Engineering Salary range: £43,200 – £54,000 DOE Location: UK Remote – with occasional travel to a Virgin Money Hub location when required. Contract type: Permanent (full time) Live to inspire change. Live a life more Virgin. Our Team We provide best-in-class technical and process solutions for Release Management within Data Engineering, focusing on adopting and implementing enhanced methods for releasing software into testing and production environments throughout the Software Development Lifecycle. By supporting the transformation of Release Management practices, we play an integral part in delivering the on-going release requirements for Data Engineering across the COO. What you’ll be doing Become a champion for Data Release Management Processes to deliver promptly, and fully understand areas for enhancement as well as mitigating risks. Work closely with the wider teams and support adopting suitable enhanced Release Management tooling and automation opportunities. Support the Release Management team alongside the Data Engineering teams on Configuration management and implementing of DevOps practices. Work alongside colleagues to support the management of releasing software updates across all environments, from Testing to Production. Build close working relationships with colleagues within Technical Operations & Cyber Security to collaborate on release process and tooling improvements. Work closely with the Service & Release Manager and Data Leads to provide, support and enable department-level transformation goals. Embed continuous improvement culture in day to day working, to set in a growth mindset and passion for embracing new approaches. We need you to have Proven experience in software delivery within a regulated environment, following standard ITIL driven IT practises. Strong communication skills, capable of conveying technical messages to non-technical audiences. Proficient in technology, software automation tools like Jenkins, and able to engage in discussions with tech teams to understand decisions and risks. Experience with enterprise-grade project management and change management tools, specifically the Atlassian tool-set and ServiceNow. Understanding of the Software Development Lifecycle for both Agile and Waterfall methodologies, including technical implementation requirements and key release management principles in an ITIL environment. Strong planning and organizational skills to manage high volumes of changes to software applications with such attention to detail to ensure consistency in quality. It’s a bonus if you have but not essential Experience in Cloud technologies, primarily Azure or AWS. Knowledge of automation tools such as Azure DevOps and Azure Portal. Availability to provide Out of Office Hours support for out of hours releases if necessary. Red Hot Rewards Generous holidays – 38.5 days annual leave (including bank holidays and prorated if part-time)​ plus the option to buy more. Up to five extra paid well-being days per year​.  20 weeks paid, gender-neutral family leave (52 weeks in total) for expectant parents and those looking to adopt.  Market-leading pension. Free private medical cover, income protection and life assurance. Flexible benefits include Cycle to Work, wellness and health assessments, and critical illness.  And there's no waiting around, you'll enjoy these benefits from day one. Feeling insatiably curious about this role? If we’re lucky to receive a lot of interest, we may close the advert early and would hate you to miss out.  We're all about helping you Live a Life More Virgin, so happy to talk flexible working with you. Say hello to Virgin Money We’re making great strides towards achieving our ambition of becoming the UK’s best digital bank.  As a full-service digital bank with a heritage stretching back over 180 years, we`re a workforce to be reckoned with.  We're putting the full power of our experience behind disruptive ideas that reinvent the role a bank plays in people's lives. We're customer obsessed and work tirelessly to create positive experiences for our millions of customers and deliver on our purpose, ‘Making You Happier About Money.’ Our customer centric culture means that we're able to do banking differently and by innovating and working together we can make a real difference. Join us and Live a Life More Virgin that empowers you with choice and flexibility in how you work. Be yourself at Virgin Money Our purpose is to make people happier about money, this means seeing and feeling the world as our customers do by creating a workforce that reflects the rich diversity of our customers and communities.  We’re committed to creating an inclusive culture where colleagues feel safe and inspired to contribute, speak up and be heard.   As a Disability Confident Leader, we're committed to removing any obstacles to inclusion.  If you need any reasonable adjustments or support making your application, contact our Talent Acquisition team Now the legal bit Living A Life More Virgin allows our colleagues to be based anywhere in the UK (if the role allows it), but we'll need you to confirm you have the right to work in the UK. If you're successful in securing a role with us, there are some checks you need to complete before starting. These include credit and criminal record checks and three years' worth of satisfactory references. If the role is part of the Senior Manager Regime and Certification Regime, it requires enhanced pre-employment checks – we'll ask for six years of regulatory references, and once in the role, you'll be subject to periodic employment checks.  Advert close date is Friday 11th April 2025