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- Tasks: Manage group and event travel for key clients, ensuring seamless delivery.
- Company: Join Total Management Group, a leader in event and travel solutions.
- Benefits: Enjoy hybrid work, competitive salary, 25 days leave, and fun company socials.
- Why this job: Be part of a dynamic team, enhancing client experiences and driving excellence.
- Qualifications: 5+ years in travel industry, strong project management, and client relationship skills required.
- Other info: Opportunity for personal growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
Direct message the job poster from Total Management Group
Total Management Group is widely recognised as a world-leading provider of event and travel solutions. We are currently seeking an outstanding candidate to join our fast-growing team.
With a wealth of experience behind us, synergistic supporting services and our company values, Total Management offers a service that is uncompromised in delivering seamless, thought out, top-quality event and travel solutions to global corporate clients, leading brands, and industry names.
At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence.
ROLE OVERVIEW
As a Senior Group Travel Manager, you will have a diverse and varied role. Ultimately you will be responsible, independently and as part of a team, for the successful delivery of group and event travel across our key clients. This role is hands-on and, given TM G’s ambition for growth and scale, includes a wide variety of opportunities for individual growth and development.
This role, in a fast paced environment, will require you to manage flight bookings, room blocks, ground transportation, project proposals, large-scale budgets, as well as client onboarding and driving the enhancement of technology and processes to improve efficiencies.
You will be extremely solution driven and have the ability to develop relationships with clients while understanding their unique requirements to deliver a first-class service, independently as well as driving excellence from the wider team.
SKILLS & KNOWLEDGE
- Ideally a minimum of 5 years travel industry experience, preferably within Group/Event Travel.
- Experience processing and managing large group bookings – including group flights, hotels and ground transportation.
- Strong industry knowledge with an understanding of airfares, contracted fares, ticketing and hotel reservations.
- Ability to pitch and propose group travel solutions to new and existing clients.
- Proven knowledge of a GDS is a must (Ideally Galileo/Smartpoint).
- Extensive experience in project managing Groups/Events from proposal to completion.
- In depth knowledge and understanding of project budgeting and budget management.
- Proven ability to source and win new business is preferred.
- Financial reporting in relation to event and group travel projects.
- Knowledge of travel mid/back-office systems (ideally Protas/Procon but not essential).
- Strong client account management.
- Experience using event registration platforms is preferred.
- Knowledge of using an Online Booking Tool is a bonus, but not essential.
- Supporting the development and growth of junior members of the team.
- Negotiating fares and supplier contracts.
ATTRIBUTES
- Strong communication skills both written and verbal.
- Ability to work independently with confidence, or as part of a team.
- Quick learning, able to adapt to new and an ever-changing environment.
- Highly organised, ability to prioritise and multi-task especially when under pressure.
- Ability to deliver a great customer experience and maintaining an above and beyond attitude.
- Fluency in English is essential and proficiency in other languages is a bonus.
WHY TOTAL MANAGEMENT
We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture and an active employee engagement. Recognised as one of The Sunday Times Best Places to Work 2024.
WHAT IS ON OFFER
- 25 days annual leave plus bank holidays
- Hybrid working, 4 days in the office and 1 day from home
- Additional 14 days per year work from home
- Medicash medical based benefit scheme
- Preferential Travel Rates
- Monthly Pay Day Meals & Company Socials
Seniority level
Mid-Senior level
Employment type
Full-time
Job function
Customer Service, Sales, and Administrative
Industries
Travel Arrangements, Events Services, and Design Services
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Senior Group Travel manager employer: Total Management Group
Contact Detail:
Total Management Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Group Travel manager
✨Tip Number 1
Make sure to highlight your experience in managing large group bookings. This is crucial for the Senior Group Travel Manager role, so be ready to discuss specific examples of how you've successfully handled group flights, hotels, and ground transportation.
✨Tip Number 2
Familiarize yourself with the GDS systems, especially Galileo/Smartpoint. If you have experience with these platforms, be prepared to share how you've utilized them to enhance efficiency in your previous roles.
✨Tip Number 3
Demonstrate your ability to build strong client relationships. Think of instances where you've understood unique client requirements and delivered tailored travel solutions that exceeded their expectations.
✨Tip Number 4
Showcase your project management skills by discussing how you've managed budgets and timelines for group events. Be ready to explain your approach to ensuring projects are completed on time and within budget.
We think you need these skills to ace Senior Group Travel manager
Some tips for your application 🫡
Understand the Company: Take some time to research Total Management Group. Familiarize yourself with their services, values, and recent projects to tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize your travel industry experience, particularly in group/event travel. Mention specific examples of managing large group bookings and your familiarity with GDS systems.
Showcase Your Skills: Clearly outline your strong communication skills, attention to detail, and ability to work under pressure. Provide examples of how you've successfully managed projects and developed client relationships.
Tailor Your Application: Customize your cover letter to reflect your understanding of the role and how your background aligns with the responsibilities of a Senior Group Travel Manager. Make sure to express your enthusiasm for joining a dynamic team.
How to prepare for a job interview at Total Management Group
✨Showcase Your Experience
Be prepared to discuss your previous experience in the travel industry, especially in group and event travel. Highlight specific examples of large group bookings you've managed and how you successfully navigated challenges.
✨Demonstrate Problem-Solving Skills
Since the role requires a solution-driven mindset, think of scenarios where you've had to come up with creative solutions for clients. Be ready to share these stories during the interview to illustrate your ability to think on your feet.
✨Know the Tools
Familiarize yourself with the GDS systems mentioned in the job description, particularly Galileo/Smartpoint. If you have experience with any travel mid/back-office systems or event registration platforms, be sure to mention that as well.
✨Emphasize Team Collaboration
This role involves working both independently and as part of a team. Prepare examples that showcase your ability to collaborate effectively with others, support junior team members, and drive excellence within the team.
